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Reviews of GSG Hotel

3.5 out of 5
GSG Hotel
16 Gogolauri str., Tbilisi

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 21 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and at the same time simple hotel, with good service, clean rooms and friendly staff.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair deal for the price
Nice hotel for the price, and the staff is friendly and helpful. Good food and shopping options nearby, if you turn right! Only issue was a smell coming from the bathroom that smelled like used cat litter. Other than that, a good deal for the price!
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, with excellent staff and a big breakfast.
Stayed 19 nights in Jul 2021

8/10 Good

Lauri-Tapio

This hotel was a good choice, but it is somewhat outside the city and not in the nicest neighborhood. Service was good, breakfast fine, room comfy and clean, good air conditioner, proper wifi and peaceful for sleep.
Stayed 1 night in Oct 2018
Response from Tamara on 26 Nov 2018
Thanks a lot. )))

4/10 Poor

michael

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from g/m on 5 Oct 2018
thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice staff, they went above and beyond to help us.
Stayed 2 nights in Sep 2018
Response from G/M on 29 Sep 2018
thanks a lot. You ae very king

10/10 Excellent

Terri, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the money. The staff was friendly and helpful.
Stayed 1 night in Sep 2018
Response from Kate on 8 Sep 2018
You are so kind, thanks a lot! :)))))

10/10 Excellent

M., France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ratio price/quality is excellent. Nice Terrasse in front of the hotel. The hotel is a bit far away from the center but public transportation is good and cheap. You only have to set up a transportation card, each trip is less than a Lari. The breakfast was very Georgian but there was no way to get Georgian television in my room to my disappointment (Mostly arabic countries satellite TV). The area is not touristy (which is a "plus" from my point of view).
Stayed 5 nights in Aug 2018
Response from g/m on 27 Aug 2018
thanks a lot

10/10 Excellent

Tom, Melbourne. Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in industrial area.
Great bed, really clean, good breakfast. I was exhausted after a long trip; no sleep for 36hrs. Exactly what I wanted; cleanliness, and a great bed. Staff were friendly; overall very positive.
Stayed 1 night in Aug 2018
Response from G/M kate on 16 Aug 2018
thanks a lot sir you are the best

10/10 Excellent

DP, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first visit to Georgia ..coming from USA. It was an Excellent Hotel Nice Room , Good Quality Great Breakfast Good WIFI The,Receptionist Ekal was very helpful and well informed. It was the Best value for money. Great Location.. .. .I would certainly come here again.
Stayed 2 nights in Apr 2018
Response from IKA on 28 Apr 2018
Thank you dear. You are also perfect person.

6/10 Okay

Rhea

Disliked: Staff & service
Good hotel but bad service.
The place is good. However, I expected them to fetch me in the airport as agreed but nobody came. I tried to call them and email them while I am in Tbilisi airport waiting for them but no one answered. I am very disappointed that they did not came to fetch me in the airport and bring me to the hotel. I spend 150GEL for the taxi from the airport to GSG Hotel. I emailed them that they need to refund me for the expenses but no reply and no refund happened. The food is good though. The place is clean and new.
Stayed 3 nights in Feb 2018
Response from g/m on 14 Feb 2018
thank yo too much

10/10 Excellent

david, bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week stay early November 2017
What a good little hotel! This is a small hotel located in suburbs, walking distance to the metro.immediate neighbourhood has a definite local feel, and yes the hotel is surrounded by car workshops, but also local cheese sellers , bakers , veg merchants and all of real life. The area feels safe. The staff are welcoming and aware so inside the hotel one feels safe as well , given the small side of the hotel I never saw reception and door unattended. The rooms are modern and simple. I had to ask for a kettle and was provided straight away also a safe, unusually it was handed to me and I was able to choose where to put it in the room. But nevertheless the room had double bolting locks. Breakfast was a small selection of high quality local products. Carbs and protein no veg or fruit, but these can be bought locally and at modest price. I choose this hotel because of the fitness center. Which was exceptional, I travel the world booking my hotels braised on their fitness center and this one is the best ever. I should say it is a SEPERATE business within the hotel building, the MMA staff run this place with pride. The equipment is new and well maintained. The charge is five lari about £1.60 each visit . No big deal BUT Expedia should be advising their clients of this. About the airport transfer. The hotel will provide a taxi collection OR drop off this is free of charge. But just one way, This again should be made clear. Great stay overall.
Stayed 7 nights in Nov 2017
Response from Kate on 14 Nov 2017
Dear Mr David We proud that we are our guest thank you too much, you are the best,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband stayed at GSG for 3 nights. Everything was perfect: very nice room, bathroom; polite and helpful staff and good breakfast.
Stayed 3 nights in Oct 2017
Response from G/M kate on 5 Nov 2017
Dear guest We are very happy for your reviews you are very kind

8/10 Good

Nivedhana

Liked: Cleanliness, property conditions & facilities, room comfort
A happy stay...
Very friendly and helpful staff... All though it was little difficult to find the hotel from old Tbilisi and its far from the happening places and attractions, its a good hotel and value for money. Breakfast offered is okay okay. Room services needs a level up. In room comforts such as iron board, kettle were missing. Leak in the shower left the bathroom floor wet. Little noisy at night as a nearby garage went on work at times. But by far, most of our issues were taken care with a single call. So a happy stay at the end.
Stayed 5 nights in Aug 2017
dear guest we are very happy for your kind words, thanks a lot we'll try everything in your best.

10/10 Excellent

Lisa & Mehdi, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Second stay at this Charming Hotel!!
This was my me & my husband's second visit to Tbilisi and both times we stayed at GSG. I find the staff to be the most welcoming, friendly and sincere group of people in any hotel I ever stayed at. They are so helpful and remembered us from our first visit! The manager, Kate, is truly an elegant & sweet woman who made us feel at home. The location is very charming and you will find yourself getting a rare glimpse into everyday life as you walk towards the main avenue. The beds are very comfortable and the free breakfast is simple, fresh and generous. The rooms were always clean and we were very comfortable!! We married while in Tbilisi and everyone congratulated us as if they were old friends of ours. I can't say enough about this place. I highly recommend staying there!!!!
Stayed 9 nights in Jun 2017

6/10 Okay

cj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel but...
The hotel is nice. The room was a bit small but it was comfy. The staff was amazingly helpful in all matters. But...the kitchen was perhaps under repair? Meal choices were slim and took forever. Also, there was a literal crime scene a stone's throw from the hotel. I was walking to get some local food and passed by police officers taking photos, dusting for prints, and putting up little yellow signs with numbers on them. Not cool.
Response from ketidoda on 5 Jun 2017
Dear guest Thanks a lot for you kind words, we'll try everything in you best, We hope you 'll arrive to us for the next time. we'll make for you old Tbilisi tour as a present. Sincerely G/M Kate

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good start
Laundry prices are reasonable however after 24 hours we received our clothes still damp so the hotel should invest in a dryer. Great facilities but the location isn't the best--this hotel is best if you have your own transportation. Excellent customer service and a good perk to have free transfers upon arrival and departure. The hotel owner is very ambitious and progressive.
Response from General Manager on 1 Nov 2016
thank you dear sir for your kind words. Best Regards G?M Kate

8/10 Good

Eliyahu, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel, in the industrial zone
We come there only to sleep one night after flight and for that the hotel was perfect, they have a very good pickup service from the airport, the rooms are nice and clean, there is no elevator, there is nothing to see or to do or to eat near the hotel, as it's located between auto repair shops.
Response from General Manager on 1 Nov 2016
thanks a lot for your answer.we hope you'll arrive to uor hotel again Best Wishis

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Good and friendly owners
Response from General Manager on 12 Jan 2017
thanks a lot you are very kind

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommed you this hotel
Overall it was great
Response from General Manager on 17 Oct 2016
thank you so much, you are so kind

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 17 Jan 2017
thank a lot. you are so kind. we'll do everything in your best Regards

8/10 Good

Koryun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was in accordance with what you pay
Staying at GCG Hotel was a positive experience overall, with few drawbacks.
Response from General Manager on 17 Jan 2017
thanks very very much. come to our hotel again and we'll make some discount for you next time.

8/10 Good

Mike, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discover Tbilisi
The GSG is an extremely clean and modern hotel in a traditional Tbilisi neighborhood (the WiFi worked very well and all the furniture was new). The staff are friendly and very helpful (they always ordered me a taxi and negotiated the lowest rate or translation when ordering food). If you enjoy walking and exploring the GSG is well situated. It is centrally located providing easy access to real Tbilisi living (massive flea market area with money exchangers are all within 2km) and the tourist shopping and locations (start within 1km the opposite way). If you are a light sleeper be sure to pack ear plugs as the residents in the area truly enjoy the driving their cars. The cleanliness of the hotel and the welcoming staff made it a treat to come home to. It is clear that this hotel is more than a job to the staff, they have pride in their home.
Response from ketidoda@yahoo.com on 16 Feb 2017
great you are so kind

8/10 Good

saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
the rooms doesnt have refrigrator
Response from General Manager on 17 Jan 2017
thank you very much

10/10 Excellent

Lisa and Mehdi, New Yiork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience staying here!
After an extremely long flight I was exhausted. The staff was incredible and helpful making me feel welcome and helping me get the rest I needed. The rooms are very clean and you cannot beat the price. Although it has a location a little away from major sites it really does not matter because taxis are really cheap in Tbilisi and there is also a subway station close by. The owner and staff are all super friendly and make you feel at home. i actually miss them! I highly suggest this hotel if you are coming to Tbilisi. Me and my fiancé were on a budget and were super happy to stay here!!

8/10 Good

Rizwan, Abu Dhbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice New Hotel
The Hotel is newly started. Overall Very nice, but Room has no Table, refrigerator,catle, etc.

2/10 Terrible

Serkan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezil Otel...
İki arkadaş, iki ayrı yataklı oda istediğimizi rezervasyonumuz esnasında belirttik. Yalnız otele ulaştığımızda böyle bir odanın olmadığı bilgisi verildi. Bize biri double, diğer single olan odayı gösterdiler ve fiyat farklı olduğunu söylediler. Uğraşlar sonucu farkı vermedik tabii ki. Otele giriş yaparken kahvaltı saati 08.00 - 12.00 olarak söylendi ama sabah 8.30'da indiğimizde kahvaltının 9.00'da başlayacağı söylendi. Açıklama ve hizmetler kısmında "ücretsiz havalimanı servisi" yazmasına rağmen bu konuyla ilgili olarak yazdıklarından bile haberleri yoktu. :) Anlayacağız beş para etmez bir otel. Kesinlikle kimseye tavsiye etmiyorum.
Stayed 1 night in Dec 2022

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kultur resa.
Mycket bra hotel hög standard ,rent och god service. Ett fantastiskt land med vacker natur . Tbilisi måste upplevas !
Stayed 5 nights in Sep 2019
Response from tamara on 11 Sep 2019
Thanks a lot ))))

10/10 Excellent

Henri., Sollies-Pont.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très cordial, hôtel très bien tenu et très confortable.. Henri MICHEL.
Stayed 4 nights in Sep 2018
Response from Kate on 29 Sep 2018
Thanks a lot.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Fin hotell men uryddige forhold
Fikk veldig godt inntrykk av hotellet via omtaler o.l. Hotellet tok kontakt med meg rett etter bestilling og opplyste om at de ville hente oss på flyplassen. Fremme kl 03:00 på natten hadde ingen kommet til flyplassen og det endte opp med taxi direkte til hotellet. Ved ankomst til hotellet ca kl 03:30 fikk vi opplyst om at rommet var leid ut og at bestillingen min hadde blitt cancelert. Det endte opp med overnatting på hostell første natten før jeg fikk rommet neste dag. Hotellet ligger noen kilometer fra sentrum men alt i alt en fin hotell med ok frokost. Hyggelig betjening.
Response from g/m on 17 Apr 2018
thans a lot

8/10 Good

Martin, omgeving Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel buiten centrum van de stad
Goed hotel met relatief grote kamers en badkamers. Afstand naar centrum betekent dat je een taxi nodig hebt om daar te komen (max GEL 10). Vriendelijk en behulpzaam personeel en eenmaal een gratis transfer naar de luchthaven zijn bij de prijs inbegrepen.
Stayed 1 night in Mar 2018
Response from g/m on 11 Mar 2018
thanks a lot for your kind words

8/10 Good

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отдых!
Хороший отель,чистый и уютный,завтраки по утрам съедобные)Расположение района конечно неудобное,мало кто из таксистов знают эту улицу и этот отель,говорят что он новый.По мебели,сантехники и ремонту понятно,что отель построен недавно.По своей ценовой категории отличный вариант!!!!)))
Stayed 7 nights in Jan 2018
Response from Кети on 3 Feb 2018
Спосибо огромное вам за столь тёплые слова

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Schlicht und einfach gut
Due Lage ist interessant wenn man das Leben in Tbilisi kennen lernen möchte. Nicht ausgesprochen schön oder touristisch aber mitten drin und ÖVP gut zu erreichen.
Stayed 4 nights in Sep 2017
Response from kate on 15 Oct 2017
Dear guest thank you very much we are very glad to see you in our hotel again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra taxiförbindelse till centrum av Tbilisi
Nöjd förutom med frukosten och lokalen.................................
Stayed 8 nights in Sep 2017
Response from ketidoda on 2 Oct 2017
Thank you a lot dear guest we'll do everything in your best

8/10 Good

stephanie, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueillant, agréable
Chambre propre, lit douillet, accessoires et produits d'hygiène présents
Response from ketidoda on 5 Jun 2017
Dear guest thanks a lot , you are so kind. we'll do everything in your best Kate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel not far from city center
Hotel staff super good and helpful. They had even a driver and car for us.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Чистый новый отель,хорошее соотношение цены качест
Новый хороший отель , чистые большие номера, хорошие завтраки, ежедневная уборка , имеются туалетные принадлежности - шампунь и гель, отзывчивый внимательный персонал решит любой ваш вопрос

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti hotelli, jonka henkilökunta on ammattitaitoinen. Sijainti voisi olla parempi, mutta taksi toimi hyvin. Suosittelen.
Response from ketidoda@yahoo.com on 27 Feb 2017
Dear guest thanks a lot for your posts we'll do everything for your best

4/10 Poor

volkan, berlin

Liked: Cleanliness, staff & service, room comfort
Komfortables Standart-Hotel etwas außerhalb
Nettes Personal, abwechslungsreiches Frühstück, Größte Manko war die laute Musik in der Nacht und laute Gäste! Deswegen würde ich es nicht empfehlen.
Response from gsghotel@gmail.com on 14 Jan 2017
Dear guest thanks a lot for your reviews

6/10 Okay

GETINSA

Liked: Cleanliness, property conditions & facilities, room comfort
Buen Hotel, limpio, moderno, con personal muy atento, pero en una zona no muy conocida (los taxistas tenían problemas para localizarlo) , rodeado de talleres de coches (las ventanas dan a uno de estos talleres). La luz del sensor de humos es muy molesta (mas parecida a un flash que a un led).
Response from General Manager on 17 Jan 2017
Dear guest. you are so kind for kind words.but we're new one

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in lautem Arbeiterviertel
Das Hotel ist neu, sehr schön ausgestattet mit bequemen Betten und großem Badezimmer. Die Fotos entsprechen der Realität. Es liegt in einem Arbeiterviertel, rundherum sind Autowerkstätten. Um bummeln oder shoppen zu gehen, muss man mit dem Taxi in die City fahren (Taxis sind sehr preiswert). Die Angestellten sind sehr freundlich und hilfsbereit. Einziges Ärgernis für uns: wir mussten für den Early Check-in 55 EURO !!! bezahlen und auch den Transfer vom Hotel zum Flughafen mussten wir selbst bezahlen. Wir fühlten uns abgezockt und waren sehr verärgert darüber.
Response from ketioda@yahoo.com on 16 Feb 2017
Danke

10/10 Excellent

ITZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נקי מיקום נוח וצוות מסביר פנים ולבבי.
צוות המלון מסביר פנים ,מנהל המלון חברמן,עוזרים בהשגת רכב ומדריך לטיולים באזור במחירים סבירים.ארוחת בוקר סבירה.
Response from General Manager on 17 Jan 2017
thank a lot . you are the great.<3