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Merciel Retreat & Resort

4.0 star property

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Merciel Retreat & Resort, an upscale getaway near Ngapali Golf Course, offers a serene escape with English breakfast and a free roundtrip airport shuttle. Treat yourself to spa treatments and unwind at the poolside bar or on the sun-kissed outdoor pool deck with loungers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Room options

View all photos for Junior Deluxe (Garden View)

Junior Deluxe (Garden View) | Garden view

Junior Deluxe (Garden View)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Minibar
  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Executive Deluxe (Partial Sea View)

Executive Deluxe (Partial Sea View) | Balcony view

Executive Deluxe (Partial Sea View)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Minibar
  • Partial sea view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Merciel Room (Sea View Bungalow)

Merciel Room (Sea View Bungalow) | Beach/ocean view

Merciel Room (Sea View Bungalow)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Minibar
  • Sea view
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
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About the area

Located in Thandwe, Merciel Retreat & Resort is on the beach. Ngapali Golf Course and Ngapali Beach are two other places to visit that come recommended. Visit our Thandwe travel guide
Map
Ngapali Ma Zin Village, Thandwe

What's nearby

  • Sunset on #ngapali #beach
    Ngapali Beach
    8 min drive - 9.1 km
  • Ngapali Golf Course
    3 min drive - 3.1 km
  • Shwe Nan Taw Pagoda
    14 min drive - 12.5 km
  • Shwe San Daw Pagoda
    14 min drive - 13.6 km
  • Standing Buddha
    17 min drive - 15.5 km

Getting around

  • Thandwe (SNW)
    1 min drive

Restaurants

  • Green Umbrella
    7 min drive
  • Mingalaba
    8 min drive
  • Pleasant View Islet
    9 min drive
  • Sea Queen
    2 min drive
  • K2 Restaurant
    2 min walk

About this property

Merciel Retreat & Resort

Upscale hotel near Ngapali Golf Course
Located close to Ngapali Beach, Merciel Retreat & Resort provides free English breakfast, a free return airport shuttle and a poolside bar. Indulge in a massage and a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Tour/ticket information, a porter/bellboy and ATM/banking services
  • Beach towels, luggage storage and beach umbrellas
Room features
All guest rooms at Merciel Retreat & Resort include thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to 7:00 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Merciel Retreat Resort Zi Phyu Kone
Merciel Retreat Resort Thandwe
Merciel Retreat Resort
Merciel Retreat Thandwe
Merciel Retreat
Merciel Retreat & Resort Hotel
Merciel Retreat & Resort Thandwe
Merciel Retreat & Resort Hotel Thandwe

Frequently asked questions

Does Merciel Retreat & Resort have a pool?

Yes, this property has an outdoor pool.

Is Merciel Retreat & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Merciel Retreat & Resort?

Self-parking is free at this property.

What time is check-in at Merciel Retreat & Resort?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Merciel Retreat & Resort?

Checkout is at noon.

Does Merciel Retreat & Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Merciel Retreat & Resort located?

This Thandwe hotel is on the beach, 2.1 mi (3.3 km) from Ngapali Golf Course, and within 9 mi (15 km) of Ngapali Beach and Standing Buddha.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Merciel Retreat & Resort Reviews

8.8

Excellent

8.4

Cleanliness

8.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Situé à côté de l’aeroport Mais sans que cela soit gênant. Le personnel est charmant, le petit déjeuner très bien, mais l’hôtel a besoin d'être rafraîchi : piscine et forte odeur d’égout dans la sdbains.
Stayed 3 nights in Nov 2019

10/10 Excellent

Joël, Bordeaux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche de l'aéroport, une voiture de l'hôtel pour la liaison. Personnel très soigné et attentioné. Bel hôtel, chambre spacieuse.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, good located and clean...recomended
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel en bord de mer, calme, personnel très gentil et serviable, plage propre
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Das Hotel ist gut aber diverse Kleinigkeiten sollten renoviert werden.Das Personal ist sehr freundlich und hilfsbereit.Die Massage im Spa kann ich empfehlen.Das Frühstück ist nicht sehr reichhaltig.
Stayed 6 nights in Feb 2019

10/10 Excellent

Wing Yan Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

一部寂れた感が漂っていました

・空港からホテルまでは無料送迎バスで5分程度。事前に予約したがバスが来ておらずかなり待った。空港内に居た他ホテルのドライバーにお願いして、ホテルに電話してもらってバスに来てもらった。 ・レセプションから見るプールはとても開放的。だが、2個あるプールのうち、1個に水が入っておらず使えなかったので、寂れた感じだった。 ・海側にある1階の部屋周辺は草木が乾燥していて荒れているイメージがあった。2列ありホテルの間の中庭は整備されていた。 ・チェックインした部屋に蟻の巣があり、壁やテーブル等に蟻がたくさん居た。部屋の交換をお願いした。部屋に案内されたらすぐに蟻巣が無いか確認した方が良い。 ・Eバイクのレンタルは可能だが、お願いしてから用意されるまで時間が掛かる。ホテルを出て左側に5分ほど歩くとEバイクのレンタル店があるので歩いた方が早い。 ・部屋の清掃は毎日のはずだが、日によって夜まで清掃されない日があった。レセプションに言うと「清掃してほしいの？」と言われ、困惑した。 ・ベランダには洗濯物を干せるスペースが充分あるので助かった。 ・Eバイクで空港とは逆側に10分ほど行くと、ランドリー店があり、何でも1枚500チャットだった。 ・朝食はブフェで多くのメニューがあった。 ・海は岩が多いが、タイヤチューブを浮輪として使って遊べた。
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little lovely getaway with surprise!

wonderful retreat for us! Simple and nice setup with accessible beach not directly infront of the resort but on the right. (do visit the small beach store operate by the family with daughter, yummy BBQ prawn squid + coconut!) We got a wonderful surprise like the rest. Balloons and birthday cake was setup for us without notice! Simply lovely gesture! Only gribe is the hot water system is not equipped for the bath tub. Only manage to fill 20% with hot water and waited for 1 hour for the heater to heat up. By then, the water in the tub is cold. All 3 attempt to have a 50% filled tub is.......... ALL COLD ! And the in-house massage service... nothing to be fancy about. Anyway, both restaurant just outside the resort are great! K2 especially, very consistent in their food quality!
Stayed 3 nights in Dec 2018

10/10 Excellent

Jens-Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

Super Hôtel. Der Service est perfekt. Alles was man benötigt wird sofort erledigt. Tel Zimmer. Schick und bequemes, grosses Bett. Essen sehr gut
Stayed 5 nights in Mar 2018

8/10 Good

jun, tokyo

Liked: Cleanliness, staff & service, room comfort

空港に近い便利で素敵なホテル

チョイス設備は古いですが、 バスタブもあるし快適な部屋でした。 目の前の海が ビーチというか リーフでしたので。 僕以外海で泳いでる人は居ませんでした。すぐ近くにk2レストランがあるのも利点 何回も食べに行きました！
Stayed 2 nights in Oct 2017

8/10 Good

Corinna

Liked: Staff & service
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Yohanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018