"This is almost a review of two halves. Firstly, the staff and the food we had at the hotel were excellent. The views are fantastic and the ability to access Polurrian Beach & Cove makes the stay blissful even if you did not leave the surrounding area - Mullion the closest town is easily walkable.
The hotel is being extended and renovated - which is very exciting and they have done an excellent job at keeping it out of eyeline and with limited noise impact. That being said there was no real information about it nor the impact on the facilities - the outdoor pool is closed. Whilst this would not have changed us going it should be more obviously communicated especially on the hotel website.
There are a couple of points I want to call out:
1. I asked for our room to be cleaned in the morning and it wasn't done by the time we got back, too late to have it cleaned, in the evening
2. In parts the hotel still looks a bit tired and some maintenance is not proactively done
3. A bar that has to be told how to make a gin martini is not a good sign. It's a classic drink
4. Need of an alternative bar for when weddings are on. Banishing people from the only social space is not ideal. This may improve with the extension but not great especially in this weather
I would go back, but for a 4* hotel there are some areas it needs to improve."
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