Search Hotels Near The Mansion at Mountain Lakes, Mountain Lakes

"Clean room and great location."

"Very dissatisfied. Placed in a top floor room that was so mechanically noisy the first night we didn’t sleep at all. Also the toilet refilled itself every 15 minutes because of a leak somewhere. We were promptly moved the next day too a better room that was great the first night. The second night we were kept awake till past 3 am by a party next door that was loudly arguing and shouting. Complained to the desk who spoke to them, but it only helped for maybe an hour. Paper thin walls didn’t help. We had stayed at the hotel before, and returned, but never again!"

"Zz"

"The hotel was really nice. The rooms were very clean and the staff was very friendly."

"No ventilation in the bathroom, clogged sink and paint following apart from the ceiling.We found small toy next to the bed showing the quality of the floor cleaning. Lobby was renovated and ok ."

"Very friendly staff and perfect location!! Excellent beds ! A very safe place to stay!!"

"Long wait times for 2 separate elevators to reach units. Price is high for what you get."

"I wish it had a little refrigerator in room and they should offer water also."

"Estábamos de aniversario y ni siquiera una felicitación. Al llegar no funcionaba un elevador entonces el acceso era una pérdida de tiempo estando de vacaciones. Tuvimos que pasar más de 40 minutos esperando para subir a la habitación porque dos elevadores estaban dañados, uno llegaba solo al piso 6 y el único que funcionaba demoraba demasiado ya que eran 31 pisos. Nos quejamos y el personal fue grosero y no hicieron nada. Cobran Resort Fee pero no lo utilizan en las instalaciones entonces nos sentimos estafados y perdimos mucho tiempo con el problema de los asensores. Muy mal servicio al cliente."