Search Hotels Near The Woodhouse Day Spa - El Paso, El Paso

"Great service"

"It had two massage chairs that are free for guests to use. The staff was very helpful and considerate"

"Very clean and comfortable "

"Due to BTS concert, there were very few hotels left and all of them were super expensive... This hotel looked fine in the photos, but the actual hotel was quite awful... Well, if the price was reasonable, then I would have rated higher, but with the price we paid, I have to rate at these ratings unfortunately..."

"I had an event. And they allowed me to park there all day. While my check in was 3pm. Room was excellent just really cold , I couldn’t change the temperature."

"I had made two separate reservations for this hotel for May 1 and May 2. I got a call from the reservation counter, April 30 letting me know that the Friday reservation had been canceled. On Friday I got a call from hotels.com that the Saturday May 2 reservation had been canceled. Hotels.com helped me find a different hotel for May 2 that was more expensive than my original reservation. Low and behold I saw an illegal charge on my credit card from Staybridge suites on Sunday. When I spoke to them they told me that I was a no show for May 2. The original reservation was $261 or so and somehow Staybridge charged my card $430. I told the manager that I had received a notice from hotels.com and that I had personally spoken to a staff member from their hotel on Friday who confirmed that it was cancelled. The manager refused to give me a refund saying it was never cancelled and that the hotel staff never said it was cancelled. I told her I had the voicemails from hotels.com and that they had helped me find a new hotel after the canceled reservation. She continue to say it was not canceled. She was rude, and very unhelpful. I then reached out to hotels.com to fix it and they contacted the hotel and the hotel told them the cancelation was for May 3. We never made a reservation on May 3. The staff at this hotel are liars. DO NOT BOOK WITH THEM."

"Yes"

"Just stayed over night and great hosts and room was nice and clean "

"Breakfast was delicious! Parking was smooth and safe, front desk staff super nice and cordial!"