Search Hotels Near Theodore Crossing Park, Shorewood

"Staff was great and rooms clean"

"Room was clean, steam shower was great as well!"

"More microwaves , better coffee machines, cheaper vending "

"I booked this room through Expedia, Fairfield inn and suites Naperville IL. I have always trusted Marriott and have stayed at Marriott properties every year for most of my life. I know this Fairfield is not considered one of Marriott’s high-end properties, however, this last stay was far below what I expected from any Marriott property. The hallway walls as you enter the 2nd floor are all ripped up, couch in the lobby has been painted/patched, my room had several wall patches but not painted over to match, dented and dirty lamp shade, old coffee cup left in the shower, and the absolute worst lighting for vanity & shower area and terrible pillows. I had to go to my car to do my makeup before heading to work because it is so dark in the bathroom area even with every light on. The morning breakfast was subpar, waffle maker and hard-boiled eggs looked okay, but I didn’t try them. The rest was stale bread and inedible meat. Overall, I would expect this quality from a motel 6 but never from Marriott property. I've stayed at the Embassy Suites and Hampton both next door to this Marriott, and both were very nice. I would never recommend this place or stay here again. I am extremely disappointed that this would meet Marriott's standards and it will make me rethink any future Marriott stays. I will say that the staff I encountered were nice."

"My room appeared clean at first, but as I stayed I noticed that the walls and glass of the shower were not. There was still hair left on the shower walls, glass door, and the bathroom door itself. It was very unsettling and made me wonder what appeared clean to the naked eye, but actually wasn’t. My bed looked clean, but you could see the space between the headboard and the wall hadn’t been touched in a while. I’d think it would be vacuumed every now and then. I’m not expecting anyone to move furniture every room clean for quick turnovers. As I lay in bed, a fairly large black spider crawled over me. That was a bit scary, coming from a person who has a fear of bugs/insects. The staff were friendly during check in and check out, so that was a nice experience. "

"Our room was very comfortable and had a section portioned off for a living room like area. The staff was very helpful and the breakfast was great. Plenty of fresh fruit, a yogurt bar, and oatmeal bar, as well as eggs and sausage links. They also had a decent gym. It had a dumbbell collection with a bench, a couple of bikes, an elliptical, and a treadmill."

"No microwave in rooms. No free breakfast. Not even a coffee station. They do not give any free play points for staying at the hotel. Convenient parking."

"Great value! Very spacious and clean and great places to hang out in the lobby with ample choice of snacks. Decent breakfast too typical hotel eggs and sausage and pancakes and oatmeal, etc."

"This was my first stay at Aloft. The main complaint I have is the noise and poor condition of the rooms. Staff were helpful with moving me to a new room with working heat/AC and phone. The noise issues were ridiculous and not solved by the move. I think the builder completely skipped any type of soundproofing. This may have been intentional in keeping with the "loft" theme? Wouldn't recommend staying here, won't be back myself."