Hotel Ramah Hewan Peliharaan di Thornhill

"The location of the hotel is excellent with great walks along the river. Our room was very clean and comfortable. Some maintenance was needed to windows in our room and the corridor, with external painting needed, however otherwise our room was fine. All staff were very helpful, friendly and efficient - really good service. The restaurant menu was excellent. We only eat fish and vegetables, but there was a really good choice of options which we considered on the menu. The dinner was...

"Booked lake view room paying extra. However room 20 had no view. Blocked by some trees, shrubs. The extra bed was laid down on the floor. Was not a pull out sofa or proper single bed as advertised. Macdonalds is the only option in the evening . Parking is easy once it’s basically a service stop.. There is a lake behind the proprietor which is accessible and walkable."

"Staff helpful and friendly and room clean and nice bedding etc , unfortunately the mattress was very poor and the springs were uncomfortable all night . I discussed this in the morning and hopefully it will be addressed"