Hotel dekat Timberbrook Lake

"Staff not trained for hospitality.. no greeting ir empathy at all.. remote, toilet , intercom not functional .. not much options for breakfast "

"I was given the wrong room type at check in. I paid for a room with a couch and extra floor space and was given a much smaller room without a couch! Tried to resolve the issue and was told no refund I am disappointed because I have family near there and travel from out of state so would stay at this location often. We are IHG members. Would like this to be made right as I calculated for four day stay was overcharged over 350 dollars. Stay would have been better if I would have been issued the...

"Staff was rude , and even worse since they didn’t refund my cash deposit when I checked out . I called after leaving & mind you I was in nj for work and I left to go home in Chicago . The guy tells me that I have to go back in person, only way to get my cash deposit back . They require a deposit but you have to remind them to give it back .. not cool , even worse they refused to refund me over the phone !"

"The room was very comfortable. we enjoyed the indoor pool and the wide selection at breakfast was excellent The round scrambled eggs and the mini waffles with toppings was especially good "

"Room dirty, friendly staff, enough parking"

"Clean room"

"Room is clean and has ample space. Pool area is well kept. Front desk staff were friendly. "

"Room condition is horrible"

"Will not recommend-had several issues over a few day stay and they did absolutely nothing to try to resolve anything! Wen we come back, will for sure be giving next door a try! "

"I specifically booked a room with two beds because I was traveling with my daughter and her friend. However, when I got to the hotel, they told me there were none available and that because I booked through a third-party, they didn’t know I needed it too bads."

"Cozy rooms, friendly staff! Good breakfast spread and a nice homely kitchen!"

"Run down Room cleaner than expected"

"The staff was friendly and efficient, the room was clean and the complimentary breakfast was good."

"Under renovations "

"I would stay again."

"Suite was comfy and clean. Staff friendly. Nice selective bkft. "

"Pet Friendly"

"Cool"

"Need to update rooms"