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Reviews of APA Hotel Kamataeki-Higashi

3 out of 5
APA Hotel Kamataeki-Higashi
Otaku Kamata 5-31-5, Tokyo, Kanagawa

Reviews

8.2

Very good

Rating 10 - Excellent. 385 out of 1000 reviews" "
Rating 8 - Good. 401 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claude

Liked: Cleanliness, amenities, property conditions & facilities
A very good place to stay when you consider price, quality, and location. Non Japanese are welcomed!
Stayed 5 nights in Apr 2024

8/10 Good

Hideaki

Liked: Amenities
Location is good. Close to JR and keikyuu.
Stayed 1 night in Nov 2023
Response from フロント　大池 on 22 Nov 2023
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。当ホテルはJR蒲田駅と京急蒲田駅の丁度中間に御座いまして立地に関しまして大変ご好評頂いております。またJR蒲田駅周辺に様々な飲食店等御座います。またのお越しの際はお勧めをご案内させて頂きますので、お気軽にお問い合わせ下さいませ。貴重なご意見ご感想頂きまして誠に有り難う御座います。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

8/10 Good

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from フロント　大池 on 22 Nov 2023
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。貴重なご意見ご感想頂きまして誠に有り難う御座います。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

6/10 Okay

Hayato

Liked: Staff & service, property conditions & facilities
The bathroom was less than ideal
Stayed 1 night in Oct 2023
Response from フロント　大池 on 22 Nov 2023
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。当ホテルは「高機能」・「環境対応型」で全室ユニットバスでコンパクトな作りとなっております。サービス面で出来る限りの改善に努めさせて頂きます。貴重なご意見ご感想頂きまして誠に有り難う御座います。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。またのお越しをお待ちしております。

10/10 Excellent

BRITTANI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Rogelio

Stayed 14 nights in May 2023

4/10 Poor

Donald, La Palma

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location not good hotel.
I made reservation for 1 room, 2 guests and when I got there, they had my reservation for only 1 guest. Eventhough I showed them my reservation for 2 guests they did not accommodate me into a bigger room and got stuck in a tiny room meant for 1 person. The space was very limited, could open two luggage pieces at the same time. The AC did not work properly, we turned it on when we got to the room and woke up in the middle of the night sweating because for some reason it was heating instead of cooling. tried to change it to cool but ended up turning it off and opening the window for a little while to le the heat out, and then closing it again because it was very cold outside; very frustrating. When cleaning the room they only straightened the cover, left a towel and plush toy in between the sheets. Didn't even replace the bottled waters they provide the first day.
Stayed 2 nights in Mar 2023

10/10 Excellent

Zachary David

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from australia first time to Japan this location was unreal. The people who work there are all so nice and I had the best stay possible I honestly wish I stayed longer

4/10 Poor

Rayann

Disliked: Room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Mason

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2023
Response from フロント　大池 on 22 Nov 2023
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。貴重なご意見ご感想頂きまして誠に有り難う御座います。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。またのお越しをお待ちしております。

6/10 Okay

Kristopher

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
OK customer service - not as friendly/helpful as I thought compared to other hotels in Japan.
Response from フロント　大池 on 14 Jan 2023
Thank you for using APA Hotel Kamata Ekihigashi.We are very sorry that you were not satisfied with your stay at our hotel.We will do our best to make sure that you will be satisfied when you visit us next time.looking forward to seeing you coming again.

6/10 Okay

Yuko

Stayed 1 night in Dec 2022
Response from フロント　大池 on 14 Jan 2023
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。またのお越しをお待ちしております。

2/10 Terrible

Catherine

Travelled with family
Rooms are too small. The room description says up to 3 persons but when we got there they didnt allow 3 persons in the room. Rhe reception told us to either book another room or leave!
Response from フロント　大池 on 14 Jan 2023
Thank you for using APA Hotel Kamata Ekihigashi.We are very sorry that you were not satisfied with your stay at our hotel.We will do our best to make sure that you will be satisfied when you visit us next time.looking forward to seeing you coming again.

10/10 Excellent

Ronit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, room was clean and the surrounding has lots of restaurants.
Stayed 4 nights in Nov 2022
Response from フロント　大池 on 19 Dec 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

8/10 Good

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from フロント　大池 on 19 Dec 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2022
Response from FRONT　OIKE on 26 Sep 2022
Thank you very much for using APA Hotel KAMATAEKIHIGASHI.As I was able to have satisfaction for a stay in this museum, I feel it to be very glad.I will wrestle in future to be used to a hotel chosen by many people.

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed present rooms Kamala is best location to stay Tokyo area with reasonable cost for a week.
Stayed 2 nights in Sep 2022
Response from Front Oike on 26 Sep 2022
Thank you very much for using APA Hotel KAMATAEKIHIGASHI.As I was able to have satisfaction for a stay in this museum, I feel it to be very glad.I will wrestle in future to be used to a hotel chosen by many people.

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Mitsuko

Stayed 2 nights in Aug 2022
Response from フロント　大池 on 28 Aug 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。またのお越しをお待ちしております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2022
Response from フロント　大池 on 28 Aug 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from フロント　大池 on 28 Aug 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

8/10 Good

Marilou Bullosa

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice stay, convenient and near to station
Stayed 2 nights in Jul 2022
Response from Front Oike on 19 Jul 2022
Thank you very much for using APA Hotel KAMATAEKIHIGASHI>. As I was able to have satisfaction for a stay in this museum, I feel it to be very glad. I will wrestle in future to be used to a hotel chosen by many people.

10/10 Excellent

marilou

Stayed 4 nights in May 2022
Response from フロント　大池 on 16 May 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

2/10 Terrible

THUTHU

Stayed 1 night in Mar 2022

8/10 Good

Yuko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty great for the price
Stayed 1 night in Feb 2022
Response from front oike on 20 Feb 2022
Thank you very much for using APA Hotel Kamata EKIHIGASHI>. As I was able to have satisfaction for a stay in this museum, I feel it to be very glad. I will wrestle in future to be used to a hotel chosen by many people.

10/10 Excellent

chung yueh

Stayed 2 nights in Jan 2022

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Stayed 15 nights in Jan 2022
Response from Front Yamada on 23 Jan 2022
Thank you for using APA Hotel＜Kamataeki-Higashi＞. We are glad you are happy. We are looking forward to seeing you again, sir. Thank you.

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Room is small but very nice and clean. Will be back if I have the chance.
Stayed 1 night in Dec 2021
Response from Front Yamada on 15 Jan 2022
Thank you for using APA Hotel＜Kamataeki-Higashi＞. We're glad you're satisfied. We will continue to aim for further service improvement without being overwhelmed by this. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a great hotel near Kamata Station. And also great price.
Stayed 1 night in Dec 2021
Response from Front Yamada on 15 Jan 2022
Thank you for using APA Hotel＜Kamataeki-higashi＞. We're glad You're satisfied. We will continue to aim for further service improvement without being overwhelmed by this. Thank you.

10/10 Excellent

Osamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front stuff are polite and they talk to you in a gentle way, the room is clean the lighting and bed are awsome the fact that you can control light from bed are very convinient and lastly, the sound proof is good, you can watch tv either it is high volume and medium all time (actually i didnt turn my volume that high so im not pretty sure about it) all that staying here is comfortable and very convinent
Stayed 10 nights in Nov 2021
Response from front oike on 21 Jan 2022
Thank you for using APA Hotel . We are very pleased that you are satisfied with your stay at the hotel. We will continue to work to become the hotel of choice for many people.

10/10 Excellent

Teppei

Stayed 2 nights in Sep 2021
Response from フロント　大池 on 21 Jan 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from フロント　大池 on 21 Jan 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2021
Response from フロント　大池 on 21 Jan 2022
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

8/10 Good

Verified traveller

Stayed 16 nights in Mar 2021

6/10 Okay

Perlita, Tokyo

Travelled with family
Liked: Amenities, property conditions & facilities
I like the facility and just near to the station and everywhere
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 14 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet and friendly staff! Would stay again
Stayed 2 nights in Mar 2020
Response from staff member/ Ochiai on 21 Mar 2020
Thank you for staying at Apa Hotel Kamata-Eki-Higashi. We hope you enjoyed staying at this hotel. For breakfast, it is Japanese and English buffet. It opens from 6:30AM thruogh 10:00AM(Last order:9:30AM). If you buy in advance, it cost 1100 yen. If you buy it on that day,it cost 1300 yen. Thank you for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff is friendly. Breakfast buffet was awesome!
Stayed 1 night in Mar 2020
Response from staff member/ Ochiai on 20 Mar 2020
Thank you for staying at Apa Hotel Kamata-Eki-Higashi. We hope you enjoyed staying at this hotel. For breakfast, it is Japanese and English buffets. It opens from 6:30AM through 10:00AM(Last order:9:30AM). If you buy in advance, it cost 1100 yen. If you buy on that day, it cost 1300 yen. Thank you for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
It was convenient, close location to Haneda Airport. Many shops in the area.
Stayed 1 night in Mar 2020
Response from staff member/Ochiai on 10 Mar 2020
Thank you for staying at Apa Hotel Kamata-Eki-HIgashi. If you take a train to Haneda Airport, it takes between 10-15 minutes. In addition, if you take a shuttle bus from JR Kamata station to Haneda Airport, it takes between 20-30 minutes. Of course, there are shops in this area. We are looking forward to seeing you again in the near future.

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convi
Stayed 3 nights in Mar 2020
Response from staff member/Ochiai on 10 Mar 2020
Thank you for staying at Apa Hotel Kamata-Eki-Higashi. This hotel is located in between JR Kamata station and Keikyu Kamata station approximately 5 minutes by walk. In Kamata area, there are 3 Apa Hotel(Keikyu-Kamata-Eki-Mae, Kamata-Eki-Higashi, Kamata-Eki-Nishi). Please make sure you are in correct hotel. We are looking forward to seeing you in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary inhouse Breakfast the hotel provided are quite good for this size of the hotel, though eating space is not very big, but even allowed to bring the food you choose in the tray can bring it up to your room if you want to relax eating in your room.
Stayed 1 night in Feb 2020
Response from staff member/Ochiai on 18 Feb 2020
Thank you for staying at Apa Hotel Kamata-Eki-Higashi. For the breakfast, it is a buffet. It open from 6:30AM-10:00AM(Last order:9:30AM). We are sorry that the eating space wasn`t good for you. Thank you for your comments. We are looking forward to seeing you again in the near future.

10/10 Excellent

Alan, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the room was cleaned everyday. The daily water bottle was very relaxing to have after coming back to the room. Also, I love the staff members that did their best to accommodate our needs.
Stayed 13 nights in Dec 2019
Response from staff member/Ochiai on 4 Jan 2020
Thank you for staying at Apa Hotel Kamata-Eki-Higashi. I hope you enjoyed staying at this hotel. When you are staying more than 2 nights, after staff members clean your room, they give you a water bottle. We will continue to improve the service of level to satisfy customers. We are looking forward to seeing you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access, from Airport (HND) and also to centre of Tokyo down town. and close to the JR station. Compact but good functional amenities, clean and tidy.
Stayed 1 night in Dec 2019
Response from staff member/Ochiai on 28 Dec 2019
Thank you for staying at Apa Hotel Kamata-Eki-Higashi. This hotel is located in between JR Kamata station and Keikyu Kamata station approximately 5 minutes by walk. If you take a train to Haneda Airport, it takes 10-15 minutes. Also, if you take a shuttle bus to Haneda Airport from JR Kamata station, it takes 20-30 minutes. We hope you enjoyed staying at this hotel. We are looking forward to seeing you again in the near future.