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Candeo Hotels Tokyo Shimbashi

3.5 star property

Choose dates to view prices

Located close to Tokyo Tower, Candeo Hotels Tokyo Shimbashi offers a serene retreat with an indoor public bath and sauna. Treat yourself to a massage or spa services while staying connected with in-room WiFi; previous guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is Rp2.643.107
Rp2.907.418 total
22 Jun - 23 Jun

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About this property

Candeo Hotels Tokyo Shimbashi

  • Hotel near Tokyo Tower
  • Located close to Hamarikyu Gardens and Tokyo Imperial Palace, Candeo Hotels Tokyo Shimbashi provides an indoor public bath (no minerals), dry cleaning/laundry services and a sauna. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), a 24-hour front desk and luggage storage
    • A vending machine, a lift and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 126 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and shower/bath combinations
    • 48-inch flat-screen TVs with cable channels
    • Fridges, electric kettles and heating

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Candeo Hotels Tokyo Shimbashi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Candeo Hotels Tokyo Shimbashi?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Tokyo Shimbashi on 22 Jun 2026 start from Rp2.643.107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Candeo Hotels Tokyo Shimbashi?

Check-in start time: 3 PM; check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Tokyo Shimbashi?

Checkout is at 11 AM.

Where is Candeo Hotels Tokyo Shimbashi located?

Located in Minato, this spa hotel is within 1 mi (2 km) of Hamarikyu Gardens, Tokyo Tower and Tokyo Imperial Palace. Takeshita Street and Omotesando Hills are also within 6 mi (10 km). Uchisaiwaicho Station and Shimbashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 571 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Lovely staff. All at a decent price. Exactly what we hoped for when booking!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent breakfast and open air bath
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!! Staff and amenities spot on! Location excellent Clean and spotless!! Would use again! 10/10🙂
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Lauren

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raelee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Walking distance to lots of restaurants and cafes. We were a family of 4. The rooms are small but worked for us. We would stay again for a short stop over. Would be perfect for 2 or family of 3 with small child
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ming-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Analyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Candeo Hotel Shinbashi as a family of five and booked two rooms since no family rooms are available. The rooms were decent, though the beds were small and a bit tricky with a child in between. The location is fantastic, close to shops, restaurants, the station, and within walking distance to Ginza. The only downside was the laundry facilities, small, costly, and inefficient. We had to run the dryer three times to get our clothes dry, and there were only two washers and dryers. Overall, a good hotel for convenience and exploring Tokyo, but families should be aware of the room and laundry limitations.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel with an excellent location, perfect for exploring the area. The lunch buffet was very satisfying, with a nice variety of dishes. Overall, a solid choice and a good place to stay.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Amenities
Great location within a short walk to the train station. Nice rooms and a great spa! Would definitely book again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and helpful.
Stayed 1 night in May 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice staff. Helpful.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 adults having a triple bed option was great. Location was extremely nice as convenience stores and restaurants galore. Very clean and organized room. It is small in footage so don’t bring a lot of luggage to try to manage in room. It can make it awkward trying to move around. Amenities were all there if you forgot something.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yan Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel!
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Loved the communal tub
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, good value for money.

Location very good. Close to Shinbashi station and Ginza area
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and staff. Cleaning crew was awesome.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

Super location in Shinbashi with lots of amazing dining/drinking options steps from the hotel. Shimbaski train station is five mins walk; Ginza is 15- min walk.
Stayed 5 nights in Apr 2025