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"Clean. Good service. People are very nice and courteous. Very close to Ikebukuro Station. Very important that it is an airport limousine bus stop. "

"Excellent property at convenient Akasaka location"

"Family of 3 adults. Not a quiet area so if that’s something you want this is not the place. Shopping and dining options all walkable. Don Quijote around the corner, hotel is right across Kabukicho tower. About 7 blocks from JR Shinjuku station, and other train stations around. Hotel rooms are small: booked two double rooms, 2 stayed on one and 1 stayed on other. Hotel accommodated rooms next to each other. For 2 people is ok. Bathroom size is ok comfortable. Shower pressure lovely. They provide shampoo conditioner and liquid soap. Toothpaste and toothbrush. Slippers and pijamas. Beds and pillows on there harder side but comfortable, I slept perfectly. A/c temperature controlled in the room, perfect. Lounge for drinks lovely, we didn’t booked with the lounge included, but you can walk in and order and pay. First time in Tokio and this hotel filled my expectations. Thank you! Staff friendly and helpful. Hotel restaurant good, breakfast plenty some western options, salad bar, desert bar, and local options too. Coffee, juice. Thank you Hotel Gracery Shinjuku. Will stay again and recommend!"

"The hotel is very clean, employees were very helpful and kind, and the room itself was large, sleek and comfortable! "

"Overall, the property is very well managed and very safe "