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Reviews of Hyatt Centric Ginza Tokyo

4 out of 5
Hyatt Centric Ginza Tokyo
6-6-7 Ginza, Chou-ku, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 304 reviews" "
Rating 8 - Good. 63 out of 304 reviews" "
Rating 6 - Okay. 9 out of 304 reviews" "
Rating 4 - Poor. 4 out of 304 reviews" "
Rating 2 - Terrible. 2 out of 304 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to pop in and out of the hotel for the surrounding areas
Stayed 8 nights in Mar 2024

10/10 Excellent

KAM PING

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Jan 2024

10/10 Excellent

KAM PING

Stayed 3 nights in Jan 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for what we paid (240USD a night) at >350 I'd probably go elsewhere. Since we stayed for 7 nights. Overall it was pleasant and under the right pricing would go again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Niko, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable and quite spacious for being in Ginza. Will be back!
Stayed 3 nights in Jan 2024

10/10 Excellent

Amber C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicolas

Liked: Property conditions & facilities
Nothing to say except two thumbs up..
Stayed 3 nights in Jan 2024

10/10 Excellent

Shichin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

JONG-HYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient locationn
Stayed 3 nights in Oct 2023

10/10 Excellent

Lemin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for people who love shopping! Amazing interior!
Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Nicosia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at the Hyatt Centric Ginza Tokyo! The hotel's unbeatable location in the heart of Ginza allowed me to easily explore the vibrant city. The staff were exceptional, providing top-notch service that made me feel truly welcomed. The rooms were not only spacious and comfortable, but also beautifully designed with a modern Japanese aesthetic that added a unique touch to my experience. I thoroughly enjoyed my time there and can't wait for the opportunity to return. Highly recommended!
Stayed 4 nights in Aug 2023

10/10 Excellent

Rand

Stayed 2 nights in Aug 2023

10/10 Excellent

Johnny

Stayed 5 nights in Jun 2023

10/10 Excellent

KA MAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very helpful team making our stay incredibly smooth
Stayed 2 nights in May 2023

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay..
Great location. Friendly staff. Clean rooms. Very quiet.
Stayed 5 nights in May 2023

10/10 Excellent

Benyamin, Givatayim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delux hotel as should be , in the very center of Ginza
Stayed 4 nights in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location staff were nice and friendly
Stayed 4 nights in Mar 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly & helpful
Very friendly on arrival in the lobby. Reception easy to checkin. Printing some tickets for us. Online checkout too. Bar & food delicious & a happy hour!! Thank you
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Seng lan sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location. No other hotel can beat it. Rooms are spacious. Very courteous and helpful staff. One time we found house keeping cleaning our room meticulously and left for her to finish. After an hour she’s still cleaning it. I guess we can be reassured the room is clean
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will come back
Fantastic stay, the
Stayed 1 night in Dec 2022

10/10 Excellent

Winarto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location

10/10 Excellent

Tam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room is a bit too small for 2 people with different sleeping habits. Location is great. A bit short staffed so expect to move luggage yourselves.
Stayed 4 nights in Nov 2022

10/10 Excellent

hyun

Stayed 2 nights in Jun 2022

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Arun

Stayed 1 night in Nov 2021

10/10 Excellent

Felice A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Myoun

Stayed 11 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great and I really appreciate the kindness of the staff. Thank you again!
Stayed 1 night in Jul 2021

10/10 Excellent

Kiran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location, room are perfect. Only staffs are too slow when checking in. Don’t understand why it took so long to checking in.
Stayed 1 night in Feb 2020

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff v responsive. Sink was a bit dirty tho and I had to clean it myself
Stayed 2 nights in Jan 2020

10/10 Excellent

Zee Wai Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
It’s a modern hotel and excellent service. Spacious room, very convenient location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Raymond

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is quite yet within walking distances to many shop and restaurant. The room itself is quite spacious and the staff are very helpful.
Stayed 4 nights in Dec 2019

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unexpected happen at such a good hotel like this Never ever have this kind of experience before Towel not clean Left the cleaning cloths in the room Put pajama in the wrong bed Stale walnuts and almonds in dining room Boiled eggs not fresh
Stayed 5 nights in Dec 2019

10/10 Excellent

Maisy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new well located and fabulous hotel
Superb will be a first choice for our clients from now. No minus points at all !
Stayed 2 nights in Oct 2019

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except the newly joined lobby counter staff who created a bit hesitation to us, all aspects of this hotel are great and we will recommend.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and most lively hotel in the heart of the Ginza shopping area
Stayed 2 nights in Aug 2019

10/10 Excellent

Vincci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Jummaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019