"We loved our stay at Hyatt Regency Houston West. It’s a beautiful hotel. I feel bad because I didn’t get the name of the gentleman who checked us in, he was so kind and helpful. Also when we were passing by the cafe, the lady working was about to go on break but she was kind enough to let me in and allowed me to order a cafe mocha, which I really appreciated. Our room was so nice and clean. Bed was so comfortable and I slept so good. The same gentleman who checked us in also checked us out and I asked him about feeding the Kio fish and he handed me the food and I absolutely loved feeding them!!! We didn’t get to enjoy their pool but we are looking forward to that our next stay. I highly recommend staying here at this hotel, it’s not only beautiful but their staff is amazing and customer service is excellent! The hotel is also convenient in location, right off I-10, not far from City Centre and memorial city mall. Thank you."