"I was in town for a terribly sad reason! My 26 year-old niece was in hospice not expected to make it much longer! The first night I would give the lady at the Desk the highest rating possible!! She made checking in after a very stressful day so easy! She could tell I was struggling, I’m disabled, and she even helped me get my things and get to my room! I was really unwell the next morning, so I had already decided to stay over if the room was available. When the I’m not going to say lady, because she definitely wasn’t! So I will say the person from the desk called and I told her my niece was not expected to make it through the weekend and also I will set this morning so I would like to extend my stay and tonight and maybe another night. Also, was that possible? She acted as though that offended her for some reason, she finally came back and said yes it’s available, I said well could you go ahead and extend my stay for tonight at least and I would try to let them know by tonight about tomorrow. Then she called several times about my card not going through, and I said well let me check. The guy from the bank said he showed where it went through again today!So I called and she was like you just need to bring another form of payment,and the owner said you needed to do that in the next 2-3 min!!! I was like are you kidding me?? I went ahead and paid in cash and let my daughter take care of over the 400.00 that should not have been on my card! I would not recommend this property!!"