Oaks Townsville Gateway Suites offers a comfortable base with modern amenities in South Townsville. Guests can refresh in the outdoor pool, stay fit at the gym, and enjoy practical services like luggage storage and tour assistance while exploring the area.
Located on a river, Oaks Townsville Gateway Suites is in South Townsville, a neighbourhood in Townsville. Magnetic Island Ferry Terminal and Townsville Sports Reserve are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jezzine Barracks and Bush Garden Landcare Site. Maritime Museum of Townsville and ReefHQ are also worth visiting. Visit our Townsville travel guide
Available in the apartment: WiFi (AUD 5 per 24-hour period)
Available in some public areas: WiFi (AUD 5 per 24-hour period)
Parking and transport
Free covered self parking on site
Limited on-site self parking
Food and drink
Freezer
Refrigerator
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 65 per night
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance
Location highlights
On a river
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
9 floors
93 units
Built in 2009
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 65 per night.
Cots (infant beds) are available for AUD 20 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 65 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Oaks Townsville Gateway Suites have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oaks Townsville Gateway Suites?
As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Gateway Suites on 16 Aug 2026 start from Rp2.177.953, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Townsville Gateway Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oaks Townsville Gateway Suites?
Self-parking is free at this property.
What time is check-in at Oaks Townsville Gateway Suites?
Check-in start time: 2 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Townsville Gateway Suites?
Checkout is at 10 AM.
Where is Oaks Townsville Gateway Suites located?
Located in South Townsville, this aparthotel is within 1 mi (2 km) of Perc Tucker Regional Gallery and Queensland Country Bank Stadium. Maritime Museum of Townsville and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oaks Townsville Gateway Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Avoid this place. Dusty dirty rooms, empty toiletries, fridge not working, broken fixtures. Terrible service. Also the advertised free parking is first in first served and there are very few parks - you will likely end up parking on the street.
This property is tired and the lack of cleaning attention is evident. The bathroom featured a very highsided bathtub which could be dangerous to get in and out of. However the reception staff were very welcoming and helpful.
I had a wonderful stay at this hotel recently and was truly impressed by the friendly and enthusiastic reception staff! They greeted me with warm smiles, provided helpful local tips, and made check-in/check-out super smooth. The service felt personal and welcoming, setting a perfect tone for my trip. Highly recommend – I'll definitely return!
Oaks Townsville rooms are very good, the staff are friendly and my room was maintained/cleaned exceptionally well. Only small concern was that free internet isn’t included in the payment for the room, you can pay a small on-line fee for access.
Tony
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Lovelyn
2 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
apartment was clean and staff helpful.
Lovelyn
Stayed 8 nights in Jan 2026
Verified
10/10 Excellent
Tania
1 Mar 2026
Liked: Cleanliness, amenities, communication
Staff were lovely. One bedroom apartment was comfortable, well-laid out with well-equipped kitchen, washing machine in the spacious bathroom and king-sized bed. Pool area nice. Quiet and very well-located, very close walking distance to restaurants, pubs, stadium etc.
Tania
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Wim
7 Feb 2026
Liked: Cleanliness, amenities, communication
Clean room, great staff, great position
Wim
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Suzanne
17 Jan 2026
Liked: Cleanliness, room comfort, communication
The room was nice. But the air conditioner made a lot of weird noises. Then it started to drip water.
Suzanne
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
andrew
5 Jan 2026
Liked: Cleanliness, room comfort, communication
Had nice view of river and town from balcony was in a quiet area plenty of dinning options close by , easy walk to cowboys leagues club and Woolworths
andrew
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Scott
4 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view balcony .Receptionist was a delight , she was so helpful friendly welcoming to hotel.
Parking numbers bit confusing but easy access rooms.Cleaning staff very understanding and helpful.
Scott
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Daniel
16 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was off to a disappointing start when we were checking in the hotel took a much larger security deposit than what was confirmed on my booking. Upon questioning the amount I was told it was because there was a concert on in town that night.
Sarah
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Alexandra
5 Nov 2025
Liked: Cleanliness, room comfort, communication
Eine tolle Wohnung, wir waren im 13. Stock mit Blick auf den Fluß. Wir würden definitiv wieder hier buchen, wenn wir in Townsville wären. Eine unseren 3 besten Unterkünfte auf unserer Rundreise
Alexandra
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Sharmane
2 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean & spacious. So many walkable dining options nearby and very close to stadium. Would definitely recommend to friends and will definitely stay again!
Room smelt on arrival and had to open balcony door to air out. Bath spout is nearly off, it has been bogged on. Toilet roll holder doesn’t hold toilet paper as is moving. Had to pay 2 x $100 deposits has had two bookings for consecutive nights and stayed in same room.