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"All in one hotel. Free car parking, buffet dinner and breakfast was great, beautiful views of Lake Toya, onsite onsen, friendly staff. Room was clean. Would recommend and also return."

"Had the best stay! Will be back!"

"Everything was fabulous"

"Loved this place! Very nice to have an onsen in the building. Staff was very friendly. Breakfast was amazing. Not much around in the town, but it was a nice break. Also really enjoyed the Japanese style room. Plenty of space and beautiful view of the ocean! "

"Clean and spacious room. Nice onsen."

"Beautiful "

"Super view! "

"This seasoned hotel turned out very satisfying to me. Though at one end of the beach park, it boasts a great view, with access to spacious beach front. Just as the picture of its exterior onsen spa shows, you can see the mountain at the far end of the lake. Also the check-in time is not as restrictive as some online review complained (before 6pm) so more flexible for a busy travel schedule. The staff is courteous and responsive to guests' need when they observe it. The only challenge for guests is, lack of Japanese language skills may restrict their communication with the staff. But this creates a real motivation for repeating guests to pick up some common tourist Japanese. And another possible annoyance is the residue smoke smell, if you are really sensitive which I am luckily not. So in short, I would love to stay in this hotel in my next visit to Lake Toya."

"Lovely staff and a quaint little place, but at the time of booking I didn’t realise it was one shared toilet down very narrow stairs, which isn’t great in the middle of the night. Of course this isn’t the fault of the hotel, just be aware of this when booking. "