"Misleading advertisement and management didn’t respond when we complained.
I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime,...
"Misleading advertisement and management didn’t respond when we complained.
I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Arrived Tuesday, tired from a long drive from Toledo. Immediately looked after. Room was superb with a great view. Room was very clean, bed was excellent. Food very good. Loved the location of the hotel, after 20 days of travelling around Spain and Portugal this rejuvenated the batteries. An excellent hotel.
Arrived Tuesday, tired from a long drive from Toledo. Immediately looked after. Room was superb with a great view. Room was very clean, bed was excellent. Food very good. Loved the location of the hotel, after 20 days of travelling around Spain and Portugal this rejuvenated the batteries. An excellent hotel.
Ian
Reviewed October 16, 2025Reviewed October 16, 2025
An excellent property. In the hills just out of Bilbao. Staff are very welcoming especially Anna. She was brilliant and very . We will definitely be back!
An excellent property. In the hills just out of Bilbao. Staff are very welcoming especially Anna. She was brilliant and very . We will definitely be back!
Lovely boutique hotel with very helpful reception staff. Room lovely - jacuzzi bath in our room was out of service but we wouldn't have used it anyway. Walk in shower was just fine.
Level of background music perfect, as was choice of tracks. Many hotels blast out musak but this was just perfect. Pleasant bar serving 10€ cocktails and other drinks. Wish we had been able to take advantage of the lovely pool - not quite warm enough outdoors.
Short walk from the town centre and a few free parking...
Lovely boutique hotel with very helpful reception staff. Room lovely - jacuzzi bath in our room was out of service but we wouldn't have used it anyway. Walk in shower was just fine.
Level of background music perfect, as was choice of tracks. Many hotels blast out musak but this was just perfect. Pleasant bar serving 10€ cocktails and other drinks. Wish we had been able to take advantage of the lovely pool - not quite warm enough outdoors.
Short walk from the town centre and a few free parking...
SUSAN
Reviewed October 14, 2026Reviewed October 14, 2026
This is a lovely little guest house overlooking the most gorgeous bay. The rooms are on the small side but the views make up for it.
The staff are very helpful and accommodating. The breakfast is basic but filling.
There's lots of nice cliff walks and it's not far from Santander, there's a local bus if you want to go and have a wander there.
This is a lovely little guest house overlooking the most gorgeous bay. The rooms are on the small side but the views make up for it.
The staff are very helpful and accommodating. The breakfast is basic but filling.
There's lots of nice cliff walks and it's not far from Santander, there's a local bus if you want to go and have a wander there.
Helen
Reviewed October 27, 2022Reviewed October 27, 2022
Great location for El Sardinero and other smaller beaches next door, a Lupa grocery market, and bus stops into town are nearby, walking distance to Palacio de Magdalena. Parking is not free (10EUR) and there is plenty of free parking nearby. Host was business-like.
Not too many dining options around.
Great location for El Sardinero and other smaller beaches next door, a Lupa grocery market, and bus stops into town are nearby, walking distance to Palacio de Magdalena. Parking is not free (10EUR) and there is plenty of free parking nearby. Host was business-like.
Not too many dining options around.
Andrew
Reviewed September 27, 2026Reviewed September 27, 2026
Very good spacious rooms with jacuzzi. staff very helpful. We were coming late after working hours in reception and we got video recorded specially for us how to access our room. Very good
Very good spacious rooms with jacuzzi. staff very helpful. We were coming late after working hours in reception and we got video recorded specially for us how to access our room. Very good