Chalets in Tunbridge Wells

"Staff at check in were very helpful, although I had booked a king room but were asked to take a twin. Then upgraded, however the upgraded room had a dirty sock left in it by the window, the shower didn’t shut properly and the extractor fan in the bathroom was broken. The bed was comfortable and the rest of the room was nicely maintained and decorated. We didn’t use the executive lounge or many of the amenities as we were arriving quite late and catching an early flight"

"The bar adds a discretionary 12% onto your bill which should be removed as there is no table service, i will refuse to pay this in the future."

"Mattresses felt like sleeping on a hard counter top....Remmote was missing but was replaced in time. Spiders in the room. Breakfast was good."

"This hotel worked perfectly for me; arriving on a late flight and being able to walk directly into a hotel room from the terminal. The room is tiny and there isn’t a window, but the price is reasonable and who needs a window for a short overnight stop? I will definitely stay there again."

"Convenient location, comfortable room, helpful staff. Overnight stay only so didn’t use facilities or have breakfast."

"Lovely maintained and staff, definitely the best I've stayed at at Gatwick. Room was modern as was public areas. Food in restaurant good too. Could do with better signage to the hotel from the north terminal transit but once you find it its very good "

"The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free. "

"Staff were brilliant. "

"Clean room for the price. Parking on the side road is free after 1pm. Bit outdated but hey it is Enfield if you had money you wouldn't be here."