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Reviews of Omena Hotel Turku Kauppiaskatu

2.5 out of 5
Omena Hotel Turku Kauppiaskatu
4 Kauppiaskatu, Turku

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 249 reviews" "
Rating 8 - Good. 98 out of 249 reviews" "
Rating 6 - Okay. 23 out of 249 reviews" "
Rating 4 - Poor. 7 out of 249 reviews" "
Rating 2 - Terrible. 12 out of 249 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Great place but would be better if they had a smoking area
Stayed 8 nights in Nov 2023
Response from Omena Hotel Turku Kauppiaskatu on 25 Nov 2023
Hi Ahmed! Thank you for your feedback!

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible
Not good at all
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Felt this had the basics and prefer the amenities offered here than your traditional hotel. Convenience stores are all walkable along with cafes for breakfast or other meals.
Stayed 2 nights in Sep 2023
Response from Omena Hotel Turku Kauppiaskatu on 25 Nov 2023
Hi Aaron! Thank you for your feedback!

8/10 Good

Sheila

Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Liked: Cleanliness, amenities
Not used to self service. It’s nice to see some people when checking in. The room was spacious and the view from the window was lovely, especially the trees next to the room. Very quiet.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ismail Berkan

Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check in was very efficient.
Stayed 1 night in Aug 2023

4/10 Poor

George, Oldsmar

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Aug 2023
Response from Jousia / Omena-hotellit on 11 Aug 2023
Hi George, thank you for your review!

10/10 Excellent

Brent

Stayed 1 night in Jun 2023
Response from Omena Hotel Turku Kauppiaskatu on 23 Jun 2023
Hei Brent, kiitos arviostasi!

10/10 Excellent

Marja

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We did not encounter any staff. Very clean and close to everything. Pillows on the bed were small and very flat could be bigger, bed was comfortable. There was the sound of water running in the ceiling by the bathroom all night, not loud enough to keep us awake thou.
Stayed 1 night in Jun 2023
Response from Omena Hotel Turku Kauppiaskatu on 15 Jun 2023
Hello Marja, thank you for the review! It is great to hear that you loved the overall cleanliness and our location. Thank you for the keen observations on how we could improve.

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would happily stay here again.
Stayed 1 night in Jan 2023
Response from Omena Hotel Turku Kauppiaskatu on 26 Jan 2023
Hello Stuart, thank you for the review!

2/10 Terrible

Tarek

Stayed 6 nights in Sep 2022

8/10 Good

james

Liked: Property conditions & facilities
Stayed 1 night in Aug 2022
Response from Omena Hotel Turku Kauppiaskatu on 30 Aug 2022
Hello James, and thank you for the feedback!

6/10 Okay

Kati

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location but no AC
Good location but no working A/C
Stayed 4 nights in Aug 2022
Response from Omenahotel Turku Kauppiaskatu on 28 Aug 2022
Hi Kati, thank you for your review.

8/10 Good

Tiina

Stayed 1 night in Aug 2022
Response from Omenahotelli Turku Kauppiaskatu on 28 Aug 2022
Hei Tiina, kiitos arvostelustasi.

8/10 Good

Ming I

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location!
Stayed 2 nights in Jul 2022
Response from Omena Hotel Turku Kauppiaskatu on 9 Aug 2022
Hello Ming, thank you for the review!

10/10 Excellent

nicholas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
we got a bit confused with the codes on entry and lift, but otherwise enjoyed our stay
Stayed 1 night in May 2022
Response from Omenahotel Turku Kauppiaskatu on 24 Jun 2022
Hi Nicholas, thank you for your review. I'm sorry for the confusion with the codes. It's great that you still liked your stay!

10/10 Excellent

Marjan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Decent, downtown hotel, with no-person easy access.
Stayed 1 night in Oct 2021
Response from Omena Hotel Turku Kauppiaskatu on 3 Nov 2021
Kiitos palautteestasi! Thank you for your feedback!

8/10 Good

Ida

Stayed 1 night in Aug 2021
Response from Omena Hotel Turku Kauppiaskatu on 17 Sep 2021
Hei Ida, kiitos arviostasi!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
The room we had is spacious and clean. It seems like it is new. The bed is clean and comfortable. It could be nicer if the room can be a bit warmer.
Stayed 1 night in Sep 2021
Response from Omena Hotel Turku Kauppiaskatu on 8 Sep 2021
Hello Leah Therese, thank you for your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Omena Hotel Turku Kauppiaskatu on 8 Sep 2021
Hei Sami, kiitos palautteestasi!

8/10 Good

Wouke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Omena Hotel Turku Kauppiaskatu on 8 Sep 2021
Hei Wouke, kiitos palautteestasi!

10/10 Excellent

Filippa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Omena Hotel Turku Kauppiaskatu on 17 Sep 2021
Hei Filippa, kiitos arviostasi!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wouldn't stay again esp. in summer
Hotel was clean, good location. No air condition at all in the room, even though the hotel's website states otherwise. Because of no air conditioning, it was unbearable to be in the room. You didn't sleep well because it was so hot and you kept waking up in sweat.
Stayed 2 nights in Jul 2021
Response from Omena Hotel Turku Kauppiaskatu on 6 Aug 2021
Thank you for the feedback! I'm very sorry to hear that our air conditioning wasn't working during your stay! I hope that you contacted our customer service already during your stay so we could help you! Best regards, Omena Hotel Turku Kauppiaskatu

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelli hyvällä paikalla, erittäin tilava.Plussaa vedenkeitin,mikro ja hiustenkuivaaja,sekä erittäin tilava huone🙂
Stayed 1 night in Apr 2024
Response from Jousia / Omena-hotellit on 26 Apr 2024
Kiitos Mira loistavasta palautteesta ja tervetuloa uudestaan viihtymään!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kauppiaskadun Omenan tiimi on 19 Mar 2024
Kiitos paljon loistavasta arviostasi Nina! Tervetuloa uudelleenkin :)

10/10 Excellent

Narsakka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hintaansa nähden upea huone kuudennessa kerroksessa, loft-tyyppinen, hirsiparrut, puolipyöreät ikkunat, näkymä suoraan Tuomiokirkolle.
Stayed 1 night in Feb 2024
Response from Omena Hotel Turku Kauppiaskatu on 13 Mar 2024
Hei! Kiitos palautteestasi, mukavaa, että majoittumisesi oli onnistunut!

10/10 Excellent

Kati

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kauppiaskadun Omenan tiimi on 19 Mar 2024
Kiitos Kati arviostasi! Toivottavasti reissusi oli kaikin puolin onnistunut.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hyvä edullinen
Siisti, hyväkuntoinen ja tilava huone. Kylpyhuone uuden oloinen. Hieno näköala. Edullinen vaihtoehto, jos ei tarvetta vastaanotolle, aamiaiselle yms palvelulle .
Stayed 1 night in Feb 2024
Response from Omena Hotel Turku Kauppiaskatu on 13 Mar 2024
Hei! Kiitos palautteestasi ja tervetuloa uudelleen!

8/10 Good

Rosa

Liked: Property conditions & facilities
Edullinen majoitus hyvällä ja keskeisellä paikalla. Remontoitu ja tilava huone. Siivouksen taso kohtalainen. Suosittelen sijainnin vuoksi korvatulppia etenkin viikonloppuisin.
Stayed 1 night in Feb 2024
Response from Omena Hotel Turku Kauppiaskatu on 13 Mar 2024
Hei Rosa! Kiitos palautteestasi!

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majoitus keskustassa
Rauhallinen yö hyvin mankeloiduissa lakanoissa. Ja kun astui hotellista ulos, aamiainen Espresso Housessa kauppatorin laidalla oli parin minuutin kävelymatkan päässä.
Stayed 1 night in Feb 2024
Response from Omena Hotel Turku Kauppiaskatu on 13 Mar 2024
Hei Marianne! Kiitos palautteestasi. Mukava kuulla, että majoittumisesi oli onnistunut!

8/10 Good

Mirja

Stayed 1 night in Jan 2024

6/10 Okay

Robert

Stayed 3 nights in Dec 2023

4/10 Poor

Nooa

Stayed 1 night in Dec 2023

8/10 Good

Teemu

Stayed 2 nights in Nov 2023

6/10 Okay

Liisadin

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Ari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jussi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Eero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Riitta

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pauliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Arja

Stayed 1 night in Oct 2023

8/10 Good

Marit

Stayed 1 night in Oct 2023

8/10 Good

Eila

Liked: Cleanliness, room comfort
Opastus huonoa ja remontti! Muut kaikki OK.
Omenakyltti oli vähän piilossa porttikongissa. Hissin vieressä olivat huoneiden numerot, mutta ei kerrottu missä kerroksessa kukin huone on. Huoneeni oli nro 305 on kolmannessa kerroksessa yleisen käytännön mukaan. Kylppärin ovea pitää säätää. Nukkumis-kokemus oikein hyvä. Tee ja kahvi +. Onneksi lähdin klo 8.15, koska pora pärähti soimaan tasan klo 8.
Stayed 1 night in Oct 2023
Response from Omena Hotel Turku Kauppiaskatu on 25 Nov 2023
Hei Eila! Kiitos palautteestasi. Mukavaa, että majoittumisesi oli pääosin onnistunut. Pahoittelut remontin aiheuttamasta melusta ja ongelmasta kylpyhuoneen oven kanssa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Timo

Stayed 1 night in Oct 2023

10/10 Excellent

anna-leena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023