Search Hotels Near Union Point Dog Park, Boston

"Upon arrival, the staff was very nice and helpful. However, my room had clearly not been cleaned. The dishwasher had a very bad smell, the floor and bathtub were dirty, and the towels had not been replaced. The furniture was outdated and some pieces were missing fabric. Even the ice had hair in it. I reported these issues to the staff, who said housekeeping would come to clean the room. I left and returned later, but the room was still not cleaned. I complained again and spoke directly with the housekeeper while she was doing rounds; she said my room was not on her list. I also had to request towels and bed sheets myself. The next morning, a different staff member denied that the room had been dirty. Due to the poor cleanliness, lack of resolution, and outdated room condition, I chose not to stay the second night. "

"Great!"

"Everything was good as always. "

"Ok"

"Ok"

"It was perfect as always "

"There was a mouse in my room and it was a problem in many rooms in the hotel. This was concerning that an exterminator was not set up immediately to deal with the issue. "

"Winter decorations were over the top. Breakfast was awesome along with the staff. Clean. Only complaint was heater was set at 64 when we walked into the room. It had to be 74 or higher in the room. Had to shut it off to cool the room down. Is the best stocked BW with towels and cups. Thank you. "

"Front desk staff was very friendly I was comfortable staying there"