Terletak di Uroa, Ycona Luxury Resort memiliki lokasi dekat bandara dan di pantai pribadi. Kunjungi objek wisata budaya seperti Peace Memorial Museum dan Beit el-Sahel (Palace Museum), atau jelajahi sejumlah landmark yang ada di kawasan ini, misalnya Mtoni Palace Ruins serta Livingstone's House. Kariakoo Amusement Park dan Kidichi Spice Farm juga patut untuk dikunjungi. Bermain jet ski dan Berkayak menawarkan kesempatan menarik untuk menjelajahi perairan sekitar, atau Anda juga bisa bertualang dengan skydiving dan menunggang kuda yang berada tak jauh. Kunjungi panduan perjalanan kami untuk Uroa
Marumbi, Uroa, Unguja South Region, 2675
Yang ada di sekitar
Pantai Kiwengwa
19 mnt berkendara - 18.9 km
Pantai Muyuni
38 mnt berkendara - 33.0 km
Uroa Beach
13 mnt jalan kaki - 1.2 km
Marumbi Beach
3 mnt berkendara - 2.6 km
Pantai Nakupenda
53 mnt berkendara - 38.8 km
Berkeliling
Zanzibar (ZNZ-Bandara Internasional Zanzibar) - 60 menit berkendara
Restoran
kae funk sunset beach bar
Zanzi Bar
2 mnt berkendara
Kae Beach Restoraunt
67 mnt berkendara
Kichanga Lodge Beach Bar
68 mnt berkendara
Sea Bar @ Uroa Bay Beach Resort
2 mnt berkendara
Tentang properti ini
Ycona Luxury Resort
Hotel mewah di tepi samudra
Anda dapat menikmati sarapan lengkap gratis, bar kolam renang, dan bar pantai di Ycona Luxury Resort. Dengan pantai pribadi, rumah kecil pinggir pantai gratis, dan pijat di pantai, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda dengan pijat Swedia atau layanan spa lainnya. Pastikan untuk menikmati makanan di 4 restoran yang ada di properti. Nikmati pusat kebugaran, serta aktivitas seperti wisata lingkungan dan yoga di pantai. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti bar tepi kolam renang dan perjamuan gratis.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
Kolam renang outdoor serta cabana gratis, kursi berjemur, dan payung kolam renang
Peminjaman sepeda gratis di properti, antar-jemput bandara, dan klub pantai gratis di properti
Papan dayung di properti, bell boy, dan meja pemesanan tur/tiket
Furnitur outdoor, handuk pantai, dan rental skuter
Fitur kamar
Semua kamar tamu di Ycona Luxury Resort menyediakan manfaat seperti seprai premium dan AC, selain fasilitas seperti WiFi gratis dan brankas.
Manfaat lainnya termasuk:
Kursi makan untuk bayi, sandal anak-anak, dan Peralatan makan anak-anak
Seprai katun mesir dan tempat tidur bayi (gratis)
Shower rainfall, perlengkapan mandi desainer, dan kloset
Lemari dan ruang baju, penggiling kopi, dan Buku anak-anak
Antar jemput bandara 24 jam pulang pergi pada waktu yang dijadwalkan dan atas permintaan dengan biaya tambahan
Opsi tempat parkir di properti mencakup carport
Makanan dan minuman
Sarapan gratis lengkap tersedia pukul setiap hari 07.30 hingga 10.30
1 bar kolam renang
1 bar pantai
1 bar tepi kolam renang
2 kedai kopi/kafe
4 bar/lounge
4 restoran
Perjamuan manajer gratis (hari tertentu)
Piknik pribadi
Tempat makan pribadi/pasangan
Restoran di properti
Mama Africa
Slyce- Italian Restaurant
The Hearth of Zanzibar
Ycona Beach Lounge
Aktivitas menarik
1 kolam renang outdoor
Ekowisata
Gratis rental sepeda
Gym
Kelas memasak
Klub pantai gratis
Paddleboarding
Perlengkapan olahraga air
Rental skuter/moped
Yoga pantai
Cocok untuk keluarga
1 kolam renang outdoor
Boks bayi dalam kamar
Buku anak-anak
Fasilitas laundry
Kursi makan bayi
Mainan anak
Mainan kolam renang
Mainan pantai
Peralatan makan anak-anak
Perlengkapan seni
Permainan anak
Kenyamanan
Brankas di resepsionis
Buku Panduan
Fasilitas laundry
Penitipan koper
Resepsionis 24 jam
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan laundry/dry cleaning
Layanan pernikahan
Paket tunangan/pernikahan
Pembersihan kamar (setiap hari)
Penggantian handuk atas permintaan
Penggantian seprai (atas permintaan)
Porter/bellboy
Staf multibahasa
Outdoor
Area hiburan outdoor
Area piknik
Di cagar alam
Di pantai pribadi
Di teluk
Furnitur outdoor
Gratis kabana kolam renang
Gratis kabana pantai
Handuk pantai
Kebun sayuran
Kursi di kolam renang
Kursi pantai
Payung kolam renang
Payung pantai
Taman
Teras atap
Spa
3 kamar perawatan
Area perawatan outdoor
Pijat ala Swedia
Pijat ala Thailand
Pijat deep-tissue
Pijat di kamar
Pijat olahraga
Ruang perawatan pasangan
Aksesibilitas
Lantai batu besar di area publik
Lantai kerikil di area publik
Lantai ubin di kamar
Tidak ada lift
Lainnya
Aktivitas dan tur milik penduduk setempat dan terorganisasi
Arsitektur gaya Mediterania
Dibangun pada tahun 2023
Opsi makanan vegetarian
Ruang merokok khusus
Setidaknya 80% makanan dari sumber lokal
Setidaknya 80% makanan organik
Fasilitas kamar
Kamar tidur
Gratis boks bayi
Seprai katun Mesir
Tirai kedap cahaya
Kamar mandi
Bidet
Handuk disediakan
Jubah mandi
Jubah mandi anak
Pengering rambut
Perlengkapan mandi desainer
Sabun
Sampo
Sandal
Sandal anak-anak
Shower
Shower rainfall
Tisu toilet
Makanan dan minuman
Layanan kamar terbatas
Layanan pengantaran makanan
Layanan sampanye
Mesin espresso
Mesin pembuat kopi/teh
Minibar
Panduan bersantap restoran
Penggiling kopi
Lainnya
AC
Adaptor listrik
Brankas
Dekorasi khusus
Perabot khusus
Kebijakan
Check-in
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18
Check-out
Check-out sebelum 11.00
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan diperbolehkan dengan biaya tambahan EUR 35 per hewan, per malam
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Hanya anjing dan kucing yang diperbolehkan
Berat maks. 12 kg per hewan peliharaan
Hewan peliharaan tidak boleh dibiarkan tanpa pengawasan
Pembatasan berlaku; kamar ramah hewan peliharaan dapat dipesan dengan menghubungi properti di nomor pada konfirmasi pemesanan
Tersedia mangkuk minuman dan makanan
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya EUR 200.0 per malam
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Pajak yang dikenakan oleh pemerintah kota: EUR 4.34 per orang, per malam
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Biaya hewan peliharaan: EUR 35 per hewan, per malam
Hewan pemandu tidak dikenakan biaya
Biaya kasur lipat: EUR 200.0 per malam
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Properti ini berhak untuk melakukan pra-otorisasi kartu kredit tamu sebelum kedatangan.
Pesta dan acara (termasuk acara keluarga, pesta ulang tahun, dan pernikahan) diizinkan di properti
Melayani penyewa jangka panjang
Properti ini menggunakan energi surya
Fitur keamanan di properti ini mencakup alat pemadam api, sistem keamanan, P3K, dan pencahayaan luar ruangan
Perlu diketahui
Properti ini tidak memiliki lift
Tersedia akses kolam renang mulai pukul 07.00 hingga pukul 19.00
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Properti ini juga dikenal dengan nama
Ycona Luxury Resort Uroa
Ycona Luxury Resort Hotel
Ycona Luxury Resort Hotel Uroa
Pertanyaan umum
Apakah Ycona Luxury Resort memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.Akses kolam renang pukul 07.00–19.00.
Berapa biaya menginap di Ycona Luxury Resort?
Mulai 1 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Ycona Luxury Resort pada 15 Apr 2026 mulai dari Rp5.669.317, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Ycona Luxury Resort ramah hewan peliharaan?
Ya, hotel ini mengizinkan anjing dan kucing dengan berat maks. 12 kg per hewan peliharaan. Dikenakan biaya EUR 35 per hewan, per malam.Kecuali hewan pemandu. Beberapa batasan mungkin berlaku, silakan hubungi properti untuk lebih jelasnya.
Pukul berapa check-in di Ycona Luxury Resort?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Ycona Luxury Resort?
Check-out pada pukul 11.00.
Apakah Ycona Luxury Resort menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya EUR 100 per kendaraan.
Di mana lokasi Ycona Luxury Resort?
Terletak di pantai, hotel Uroa ini juga berjarak sekitar 2 km dari Uroa Beach dan Marumbi Beach. Pongwe Beach dan Jozani Chwaka Bay National Park juga berada dalam 10 km.
Ulasan
Ulasan Ycona Luxury Resort
8,8
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,4
Kebersihan
9,6
Fasilitas
8,8
Staf & layanan
9,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 19 dari 28 ulasan
10 - Sangat Bagus
19
Penilaian 8 - Bagus. 4 dari 28 ulasan
8 - Bagus
4
Penilaian 6 - Cukup Baik. 3 dari 28 ulasan
6 - Cukup Baik
3
Penilaian 4 - Buruk. 1 dari 28 ulasan
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 1 dari 28 ulasan
2 - Sangat Buruk
1
Ulasan
10/10 Sangat Bagus
Shannon, London
21 Feb 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very helpful staff, fabulous facilities, good food
Shannon
Menginap 6 malam pada bulan Februari 2026
10/10 Sangat Bagus
Hana
Bepergian bersama teman
10 Feb 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We had an absolutely amazing stay at Ycona Luxury Resort. From the moment we arrived, everything was flawless. The resort is incredibly clean, beautifully maintained, and every space feels fresh, luxurious, and peaceful. Our villa was spotless and thoughtfully prepared, and you can truly tell they take pride in maintaining the highest standards.
The service was impeccable. Every staff member was warm, professional, and attentive, always making sure we were comfortable and taken care of. They paid attention to every detail and made us feel genuinely welcomed throughout our entire stay.
This was a once in a lifetime luxury experience for my husband and me during our honeymoon. The atmosphere was serene, exclusive, and truly special. Everything from the surroundings to the hospitality exceeded our expectations.
We are so grateful for the unforgettable memories we created here and would highly recommend Ycona Luxury Resort to anyone looking for a true luxury experience and exceptional service.
Hana
Menginap 8 malam pada bulan Februari 2026
10/10 Sangat Bagus
Haider
Bepergian bersama teman
9 Feb 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We really enjoyed our experience at Ycona, one of the nicest hotel experiences. The hotel was really well laid out, and the staff were incredible, the friendliest and kindest people. It was also a really good move by the resort to have a WhatsApp group that had all the staff on it so there was always someone able to assist our requests.
Thank you to everyone for the experience, and for making my wife’s birthday special at dinner with a vibrant happy birthday song! I would definitely recommend this resort.
Haider
Menginap 4 malam pada bulan Februari 2026
8/10 Bagus
Anúar André
3 Feb 2026
Anúar André
Menginap 2 malam pada bulan Januari 2026
10/10 Sangat Bagus
Gerd
2 Feb 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wunderschönes - großes Haus mit rooftop pool.
Das freundlichste Personal ever.
Essen in den Restaurants in Spitzenqualität.
Haben auch die Ruhe am Pool genossen.
Gerd
Menginap 8 malam pada bulan Januari 2026
10/10 Sangat Bagus
Adedamola
23 Des 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I had a wonderful stay at Ycona Resort. From the moment we arrived, the staff attended to our every need and made us feel truly cared for. The manager, Claudia, along with Omar, were especially outstanding—both were incredibly helpful in facilitating all of our plans and were always flexible and accommodating. They even helped arrange romantic activities on-site, which made our stay extra special.
The villas were spotless and cleaned daily, which added greatly to our comfort. This ended up being one of my favorite places I’ve ever stayed, and I would absolutely recommend it to anyone visiting Zanzibar. Anything that wasn’t readily available at the resort was seamlessly arranged by bringing someone in from town, making it feel like there was almost no need to leave the property at all.
An unforgettable experience from start to finish.
Adedamola
Menginap 2 malam pada bulan Desember 2025
2/10 Sangat Buruk
Abdelrahman
22 Des 2025
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Abdelrahman
Menginap 5 malam pada bulan Desember 2025
10/10 Sangat Bagus
Youssef
27 Nov 2025
Disukai: Kebersihan, staf & layanan, fasilitas
We thoroughly enjoyed our time at Ycona resort in Zanzibar. From the moment we entered the resort the workers made us feel like we were at home. They allowed us to have an early check in after our morning flight. We stayed in the beach villa, which was absolutely magnificent. Private pool, great views of the ocean, and a rooftop tub as well. The villa was clean and well-cooled, a perfect place to relax and soak up the sun.
What really made our stay at Ycona special was the amazing service from everyone present. Whenever we needed to go somewhere, a golf cart was ready within 10 minutes to take us around the resort, and the drivers, especially Omar, were extremely kind and accommodating. The food was amazing as well at all of the restaurants, and the romantic dinner we did had a fantastic meal. Grace, Esther, Samwel, Omar, Leyla, Anja the GM, and everyone else we met were ready to do everything they could to make our stay memorable and enjoyable and that is truly what made our stay so special. The Cave Spa was also well worth the money.
Ycona was a 10/10 experience with a beautiful resort and setting and I’m looking forward to coming back whenever I return to Zanzibar.
Youssef
Menginap 5 malam pada bulan November 2025
6/10 Cukup Baik
Diego
18 Nov 2025
Disukai: Kebersihan, staf & layanan, fasilitas
Tolles Hotel und schöne angenehme Zimmer. Speziell die Beach-Villas sind sehr schön. Schade das es keine Bar hatte.
Diego
Menginap 5 malam pada bulan November 2025
10/10 Sangat Bagus
Raja
Bepergian bersama teman
13 Nov 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was amazing everyone made me and my wife feel comfortable staff was very helpful reliable I could rate this as the best holiday I’ve been on I loved it. Able was one of the staff supervisor was amazing and made sure me and my wife always had everything we had at dinner time and was just very helpful amazing stay loved YCONA.
Raja
Menginap 10 malam pada bulan November 2025
10/10 Sangat Bagus
Anna Maria
Bepergian bersama teman
24 Okt 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ein traumhafter Aufenthalt im Paradies!
Wir verbrachten zwei Wochen im Ycona Luxury Resort auf Sansibar – und es war in jeder Hinsicht einfach exzellent! Der Service, die Sauberkeit, die Freundlichkeit der Mitarbeiter, der wunderschöne Poolbereich, die Restaurants und die Qualität der Speisen – alles war auf höchstem Niveau. Eine glatte 10 von 10 mit Stern!
Man spürt in jedem Detail, dass hier mit viel Liebe, Achtsamkeit und Professionalität gearbeitet wird. Das gesamte Team hat uns mit einem Lächeln empfangen und dafür gesorgt, dass wir uns vom ersten Moment an rundum wohlfühlen.
Das Resort liegt in Uroa, einem eher ruhigen Teil der Insel – perfekt für alle, die Entspannung und Abstand vom Touristentrubel suchen. Wir wollten genau das: Ruhe, Natur und Zeit zum Auftanken. Einziges kleines Manko: In der direkten Umgebung gibt es nur wenige Restaurants oder Bars – dennoch war das kulinarische Angebot im Hotel so hervorragend, dass wir kaum etwas vermisst haben. Zudem haben wir auch viele Ausflüge unternommen.
Alles in allem war es ein traumhafter Urlaub, der uns noch lange in Erinnerung bleiben wird. Ein Ort, an den wir definitiv gerne zurückkehren.
Besonders zu hervorheben ist, dass wir kostenlos auch früher einchecken konnten in unsere Villa und ebenfalls wurde uns auch das Frühstück für diesen Tag nicht berechnet.
Danke an das gesamte Ycona-Team für zwei unvergessliche Wochen im Paradies! 🌴✨
Anna Maria
Menginap 13 malam pada bulan Oktober 2025
10/10 Sangat Bagus
Hamid
Bepergian bersama teman
18 Okt 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an amazing time during our stay here. The staff were so friendly and helpful. Our villa was so gorgeous, and hidden away so it felt really private. Overall, such a beautiful stay and we would recommend our own family and friends here!
Hamid
Menginap 6 malam pada bulan Oktober 2025
10/10 Sangat Bagus
Dominique
9 Okt 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dominique
Menginap 7 malam pada bulan Oktober 2025
10/10 Sangat Bagus
Mohammad
Bepergian bersama keluarga
2 Agu 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an exceptional stay at Ycona Luxury Resort—truly one of the best resorts I’ve ever visited. The villa was beautifully designed, combining luxury with lush greenery and a variety of trees that created a peaceful and refreshing atmosphere.
As a wildlife enthusiast and photographer, I was thrilled to spot incredible species right from the resort grounds, including a Zanzibar Red Colobus monkey, a Red Squirrel, and the stunning Woodland Kingfisher.
Everything about the stay felt curated and serene—from the elegant layout of the resort to the natural surroundings. I highly recommend it to anyone looking for a luxurious yet nature-filled retreat in Zanzibar.
Mohammad
Menginap 3 malam pada bulan Juli 2025
8/10 Bagus
Jennifer
Bepergian bersama teman
31 Jul 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The people were very nice and welcoming, the property was beautiful and accessible with nice view.
Jennifer
Menginap 5 malam pada bulan Juli 2025
10/10 Sangat Bagus
Kenneth
Bepergian bersama teman
2 Jul 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This resort is pure luxury, all of the staff was amazing. Extremely clean & the room service was top tier , they clean your room multiple times out the day . There dinner restaurants gives very romantic vibes with entertainment. You really don’t have to leave the resort . They kept there beach extremely clean, there pool was amazing, delicious food & once again the service was number 1 ! Definitely 10/10
Kenneth
Menginap 6 malam pada bulan Juni 2025
10/10 Sangat Bagus
Beatriz Bernarda Bastos
20 Mei 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really appreciate every single particularity in Ycona resort, From the moment I arrived, Iwere impressed by the impeccable cleanliness and charming decor of the hotel, insprirede . The room was spacious and well-equipped, with a comfortable bed and a lovely view. The staff were incredibly friendly and helpful, always going above and beyond to ensure our stay was enjoyable. The location was also perfect, with easy access to all the main attractions. We highly recommend this hotel to anyone looking for a luxurious and memorable experience."
Excellent 10 over 10 … clean , prompt service .. swimming pool is lovely .. defo recomend .. the villas are amazing
attayku
Menginap 2 malam pada bulan Februari 2025
10/10 Sangat Bagus
Rahel Carmen
31 Jan 2025
Rahel Carmen
Menginap 14 malam pada bulan Oktober 2024
4/10 Buruk
Lasse
27 Jan 2025
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Looks like luxury, run by amateurs
Unfortunately the only luxury thing about this resort is the aesthetics. Upon check-in we were informed the three restaurants advertised is not open simultaneously, which means you only have one place to have breakfast, lunch or dinner, which is misleading when you are booking a resort that says it has three restaurants (it’s more accurately one restaurant that changes location). Additionally they push you to pre-order your dinner hours in advance “to have a great experience”.
Upon check-in we were also informed that if we had any issues they were there to help. Which is true, the first night our bedroom didn’t have curtains all around which means it was bright as day in the room at 6:30am, when we raised the issue that morning additional curtains was hung in the room.
However, throughout our entire stay we encountered problems every day and despite willingness to fix any problems we had, we didn’t go on holiday to get any problem fixed, we went on holiday to have no problems at all.
Staff is very friendly but clearly not very well trained. Out of 5 waiters we had only one looked to have any real experience in working in the service industry. We were missing items with our orders daily, they came into our villa/garden three times unannounced, they took our robes and didn’t return them, turndown service was missed and generally just very insecure service.
We also ended up having breakfast at the villa on occasions as there were too many bees to eat at the beach lounge.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was beautiful. We stayed in a beachfront villa Y3. Everyone was amazing from Tess at the front desk to Emile and Esther in the restaurants. They made our anniversary very special. So thankful. Omer on checkout was amazing as well.
Javanell
Menginap 2 malam pada bulan Oktober 2024
8/10 Bagus
JAMAL
7 Okt 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Beautiful Pool
JAMAL
Menginap 1 malam pada bulan Oktober 2024
8/10 Bagus
BARRY NELSON, NEWARK
Bepergian bersama teman
26 Agu 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
1. We scheduled a special birthday dinner on the beach but they forgot it was a special birthday and didn’t bring the cake or sing happy birthday. Dinner was over and they asked us if we wanted dessert that was our clue they forgot about us. So, with hurt feelings we left for our villa. They tried to make it up to us by offering to sing and give us a cake after the next days dinner. We declined. They then wanted to bring our cake to our room. We declined. We felt that they wanted to just sell us the cake. You know. Make the sale. We were leaving in the next few days.
One other surprise was that we discovered was that the room service charge was $10 per person not per room. The way they mentioned the charge “it will be $10 for room service” lead me to think it was per room not per person.
BARRY NELSON
Menginap 7 malam pada bulan Agustus 2024
10/10 Sangat Bagus
Eric
Bepergian bersama teman
10 Jun 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best hotels I’ve been to the food was AMAZING ! If you want luxury come to this hotel 10/10. I had a wonderful stay .