Utica hotel guide. Extended Stay America hotel in Utica, New York

"Room was in disrepair, cracked window that made it feel unsettling, lock was broken which didn't make us feel safe, as well as the shower was brutal, flooded the bathroom. Much needed repairs, wouldn't stay here again. "

"Room was in very poor condition. Cracks on 2 walls, crack in bathroom door. Tv remote did not work. Breakfast items not available consistently. Would not stay again "

"We were very disappointed with our stay at this hotel. It is under renovation and this was not on their listing. The first floor halls and elevators were dirty and where the renovations were taking place. The second floor was closed for renovations as well. Our room was nice however there were bare foot prints in the bathroom and black hair on the back of the toilet and the taps were not wiped down so makes me uncomfortable what else was not cleaned. We had to ask for an ice bucket. The tub had a large stain on the bottom. The bed was very nice and comfortable. We smelled cigarette smoke when we walked in the hotel. The breakfast was not good. There was nothing healthy to eat other than a few yogurts and applesauce. No eggs, etc. The staff were nice. The price we paid for this hotel being the way it is is ridiculous. We were very unhappy with our stay."

"My favorite inn near Syracuse univ "

"everything great"

"Very disappointed the pool wasn't working, the breakfast isnt worth mentioning due to them having NO food and very limited parking due to construction. I will say the room was clean .I tried to make the most of it with low tunes but even that was short lived by the fun police knocking on the door at 7pm on a Saturday night🙄So no pool , breakfast parking or music!"

"We arrived at 11 pm for check in . Only had stop for overnight. I moved the blanket on the bed to go for sleep, under the sheet was full of different pills 💊 and capsules!! I traveled with my wife and 7 years old child. Imagine you see something like that when you want to go to sleep. In the morning I went for shower , no body wash!! Breakfast was horrible. I mentioned those in the morning while I was checking out the guy was just looked at me and he didn’t say anything. Unbelievable!! Do not waste your money to go to this place. There are other places around this property which I should have chosen. I’m wondering why Expedia selling their rooms. Very disappointed.😔 "

"My room was given away before I checked in. Room was prepaid. We called and told them my flight was late and to make sure they save our room. They still gave it away REFUND FULL PAYMENT"

"Room was clean. Check in was fast. Cheaper hotel but your getting a good deal if its cheap. "