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JR East Hotel Mets Utsunomiya

3.0 star property
Hotel in Utsunomiya with 4 restaurants and fitness centre

Choose dates to view prices

Photo gallery for JR East Hotel Mets Utsunomiya

Reception
Hallway
Property entrance
Blackout curtains, free WiFi, bed sheets
Room amenity
JR East Hotel Mets in downtown Utsunomiya offers a contemporary place to recharge. Choose from four distinct restaurants, use in-room WiFi, maintain workout routines at the gym, or handle business needs in dedicated meeting spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Double Room Non smoking

Blackout curtains, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2

Deluxe Single Room Non Smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 3

Single Room Non smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

Concept Double Room

  • Sleeps 2

Residential Twin Room

  • Sleeps 3
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About the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965

What's nearby

  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 1.3 km
  • Utsunomiya Castle Ruins Park - 18 min walk - 1.5 km
  • Utsunomiya Central Park - 6 min drive - 3.3 km
  • Tochinoki Family Land - 14 min drive - 7.5 km
  • Oya History Museum - 19 min drive - 9.7 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪宇都宮みんみん - ‬1 min walk
  • ‪芭莉龍 - ‬3 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • ‪宇味家 - ‬3 min walk
  • ‪味噌と餃子の店 青源 - ‬1 min walk

About this property

JR East Hotel Mets Utsunomiya

Property highlights
You can look forward to dry cleaning/laundry services, a gym and 4 restaurants at JR East Hotel Mets Utsunomiya. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), meeting rooms and luggage storage
  • A 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 158 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with toilets with electronic bidets and hairdryers
  • Fridges, heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1600 for adults and from JPY 1600 for children
  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

Is JR East Hotel Mets Utsunomiya pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at JR East Hotel Mets Utsunomiya?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JR East Hotel Mets Utsunomiya?

Checkout is at 11 AM.

Where is JR East Hotel Mets Utsunomiya located?

Situated in Utsunomiya, this hotel is within 1 mile (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine and Hachimanyama Park. Utsunomiya Castle Ruins Park and Matsugamine Catholic Church are also within 1 mile (2 km). Utsunomiya Station is only a 4-minute walk and Utsunomiya Station East is 11 minutes.

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JR East Hotel Mets Utsunomiya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

8/10 Good

Crina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

AMRIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Utsunomiya station and super convenient to get around.
Stayed 1 night in Sep 2023

10/10 Excellent

Tin Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Zelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

10/10 Excellent

CHITTRAPHON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

4/10 Poor

Philip

Disliked: Amenities
There was nothing to like about this hotel. For the price compared to nearby hotels its should have been better.
Stayed 2 nights in Nov 2023

6/10 Okay

Kalyani

Liked: Cleanliness, staff & service
Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Conveniently Located

This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and nice breakfast. Comforting room and lounge
Stayed 2 nights in Oct 2025

10/10 Excellent

toshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて便利です
Stayed 1 night in Oct 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service
トイレが少し古いように感じた。廊下が歪な形(部屋の配置が特殊？)をしていて面白い。ペデストリアンデッキで駅直結。かなり快適に過ごせた。
Stayed 1 night in Oct 2025

10/10 Excellent

William Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location. Easy access to Utsunomiya station and shopping district.
Stayed 1 night in Oct 2025

6/10 Okay

Makoto

よかったです✨
Stayed 1 night in Sep 2025

10/10 Excellent

??

非常に良い
Stayed 1 night in Sep 2025

8/10 Good

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お茶セットが収納してある場所のガラス扉がプッシュしても開かなかった。開きかたが別にあるのか？
Stayed 1 night in Aug 2025

10/10 Excellent

Miyako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いろんな種類の入浴剤が選べてよかったです
Stayed 2 nights in Aug 2025

6/10 Okay

yuko

Liked: Cleanliness, property conditions & facilities
餃子店の対応がよくなかった
Stayed 1 night in Aug 2025

6/10 Okay

HIROKI

料金の割には普通だった
Stayed 1 night in Jun 2025

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くて非常に便利です。
Stayed 1 night in Jun 2025

8/10 Good

Li

Liked: Cleanliness, amenities, property conditions & facilities
とても便利です
Stayed 1 night in May 2025