Val d'Illiez hotel guide. Nemea hotel in Val d'Illiez, Valais

"I stayed at this hotel for only one night and the experience was extremely disappointing. For a hotel carrying the name Freddie Mercury, the minimum expected would be basic cleanliness and maintenance, but unfortunately that was not the case. When I entered the room, I immediately noticed several black hairs on the bed sheets, and there were also hairs on one of the pillows. This is absolutely unacceptable for a room that is supposed to be prepared for new guests. It gives the clear impression that the bedding was not properly cleaned or changed. In addition, there was no toilet paper in the bathroom, which is a very basic thing that any hotel should check before a guest arrives. The floor next to the bed headboard was dirty, and the headboard itself was detached from the bed and simply leaning against the wall, showing a clear lack of maintenance. To make matters worse, the TV remote control did not work. Overall, there were far too many basic problems for a one-night stay. Serious issues with cleanliness and organization that make the experience far below what should be acceptable. This place clearly needs significant improvement."

"Lovely staff, very clean hotel, the amenities are very nice to relax and unwind, especially after skiing all day. The breakfast is a must! Would definitely stay again when back in Chamonix!"

"Room not great, lots going on there and lots of facilities but property could do with a refresh. "

"Lovely old hotel on the lake!"

"They were friendly and helpful. A great experience. I stayed there a total of 4 nights "

"Good location, friendly staff who went out of their way to help. Due to flight delays we arrived after the reception desk was closed but upon phoning the emergency number the manager allowed access to the property and our room"

"Wonderful view!!!"

"The rooms were clean and sparse. The loft rooms were fun with kids but would be very difficult for anyone over 6’ to manage. The staff was okay. They weren’t exceptionally friendly. Very limited English speakers so made it difficult at times. They take your card to have on file for incidentals but you can’t actually charge anything to your room. The restaurant was not great. The video games are cool but good luck using them. Usually two people would be camped out for the evening at then. Also didn’t love the location. Next time we will stay in Chamonix so we don’t have to wait on the bus. The busses run every 30 mins and are almost always late and over crowded. "

"Nice room, nice staff, nice place!"