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overall it was good, need to work on the cleaness part, looks average considering the cost. Receration area need some small repairs.
Staffs are very friendly and helpful, great location and good food.
Verified traveller
Stayed 2 nights in Mar 2022
10/10 Excellent
DT, NCR
1 Feb 2017
Liked: Cleanliness, staff & service, room comfort
Extremely beautiful place to stay and enjoy nature
Hotel is wonderful both in its extremely beautiful surrounding. Food was average but place had very hospitable staff. Infinity pool is something unique as it overlooks mountains n water expenses of the Dam.
Over al quite good and had a best time..... but when peoples are travelling from far places its difficult to identify the SHAROY RESORT, so kindly market ur place through big Advertising cards.
Keep it up...... Wish you all the best for Team SHAROY RESORT....... Hope will meet up again.......:-)
Great new resort in Wayanad, opened in Dec 2016. Views are breathtaking, especially when the water levels are high in the lake. Clean swimming pool, clean and comfortable bedrooms and bathrooms. Good recreation room for winding down. Great service by the staff.
Jobin
Response from Rahul on 23 Jun 2016
Dear Mr. Jobin,
It is always pleasure hosting guests like you. We have enjoyed your company and staff are delighted to have received word of appreciation from you.
We look forward to welcoming you again.
Many problems:
- Facilities nowhere at the level of the price point. There is just a decent sized room but with a crappy mattress.
- No ac in the room and you cant open the windows for insects
- Very basic breakfast/ lunch/ dinner lacking options
- They don't pick the phone at service/ reception desk 50% of times
- Poor reach to hotel - Broken road where sedans cannot travel. You feel stuck at the place & have there is huge inertia to get out for sight seeing.
Okish aspects:
- Location is at par with rest of Wayanad, nothing great.
- Staff is pleasing
Anurag
Response from Rahul on 28 Apr 2016
Dear Sir,
Thank you for your feedback & rating.
We have improved significantly thank you for this review.
We have fixed the access road, now it is a tar road and have been in use for last 4 months with all kind of vehicles coming through it.
We have renovated the entire resort to be able to stand out as 4 star luxury resort with finest pool in wayanad, game room, gym, kid`s play area, Spa, and 60 cover multi-cuisine restaurant with big buffet spread.
All the rooms are equipped with airconditioning with 9" mattress put in place of old mattresses.
We sincerely thank you for for being an inspiration for us to improve our service & facilities.
We hope to host you once again.
Thanks & Regards
8/10 Good
Mohammed
18 Jun 2016
Liked: Cleanliness, staff & service, room comfort
Mohammed
Response from Rahul on 23 Jun 2016
Thank you Mr. Mohammed for rating us on Expedia.
It was pleasure serving you at Sharoy resort Wayanad