All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 376 out of 1002 reviews" "
10 - Excellent
376
Rating 8 - Good. 459 out of 1002 reviews" "
8 - Good
459
Rating 6 - Okay. 109 out of 1002 reviews" "
6 - Okay
109
Rating 4 - Poor. 38 out of 1002 reviews" "
4 - Poor
38
Rating 2 - Terrible. 20 out of 1002 reviews" "
2 - Terrible
20
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Ronald
8 Nov 2023
Ronald
Stayed 1 night in Nov 2023
Response from Dorte on 20 Nov 2023
Tak fordi du valgte at overnatte hos os. Vi sætter stor pris på din feedback.
Very friendly staff, a clean and quiet room, and the room was perfect for me and my son! the location was perfect - very close to the shops, cafes and the restaurants.. also only 25 mins away from the Billund airport.
Paeivi
Stayed 1 night in Jul 2023
Response from Dorte on 1 Aug 2023
Thank you for staying at our Hotel. We appreciate your feedback.
Very small room with closet sized pot plus curtained bath. But good location of hotel. Part of an all Denmark chain. Will use again but will book a larger room.
Verified traveller
Stayed 1 night in May 2023
Response from Dorte on 18 May 2023
Tak fordi du valgte at overnatte hos os. Vi sætter stor pris på din feedback,.
A good econo hotel- small room, adequate facilities, close to railway station. Breakfast was extra and fair to good. They were nice to give me early check-in, without additional charge.
Karl
Response from Dorte on 23 Dec 2022
Thank you for staying at our Hotel. We appreciate your feedback.
6/10 Okay
Margaret, Los Angeles
Travelled with partner
20 Nov 2022
Disliked: Amenities
Room assigned to us not clean, but we were given a new one. The new Room was large, but no side tables. Door frame to shower had what looked like mold. No cups in bathroom or even a soap dish. There was an odd “sewer like” smell in the hallways. The best thing about this hotel is walking distance to train station.
Margaret
Stayed 1 night in Nov 2022
Response from Dorte on 1 Dec 2022
Thank you for staying at our Hotel. We appreciate your feedback.
10/10 Excellent
Niels
Travelled with family
20 Oct 2022
Niels
Stayed 2 nights in Oct 2022
Response from Dorte on 22 Oct 2022
Tak fordi du valgte at overnatte hos os. Vi sætter stor pris på din feedback.
Thank you for staying with us.
We appreciate your feedback but wonders what went wrong?
6/10 Okay
Jorgen
2 Oct 2021
Liked: Cleanliness, room comfort
Reception guy seem smoke is more importent than
Room nice and BIG – great view and there was a safety box (nice and not offen offered in Danish hotels)
Very welcoming service minded people in reception on arrival.
VERY different when we came back to hotel sep29-just before 4pm and ask for help to print out some papers due to corona test result to leave CPH next day.
Answer from a “new” guy in reception “you can try the walking street if any there can help” and then I remember previous day the Visit Vejle gave us amazing service so maybe … oh they close in 3 minutes so what do we do? The reception guy was no help – he went outside entrance and start smoking – seem more important than help customers. So different of service experience from check-in pax and check-out – We shall NOT stay here AGAIN – even Vejle city deserved more stays from us later.
Ps. Lucky for us the airport hotel help us out with all the printed papers we need same late evening and early next morning and even with a smile and no extra cost!!!
Jorgen
Stayed 1 night in Sep 2021
Response from Ingelise on 4 Oct 2021
Thank you for staying with us.
We appreciate your feedback.
I am very surprised and do not understand what went wrong in the communication according to you needing help to print papers with help from the reception and the scenario you descripe.
We help our guests with these things all the time.
I will try to get to the buttom of this matter.
Thank you for your inconveince of writing this review .
I can asure you that an incident as descriped above is not acceptable.
We were visiting family in Vejle so this was an ideal choice reasonably priced clean and comfortable. Not a typical hotel it is a brand and a model which caters for the travellers who need a comfortable place to sleep. The reception staff were helpful. Bathroom space is limited.
Kenneth
Stayed 3 nights in Aug 2021
Response from Ingelise on 21 Aug 2021
Thank you for staying with us.
We appreciate your feedback.
8/10 Good
Alan
Travelled with family
7 Aug 2021
Liked: Staff & service
Alan
Stayed 1 night in Aug 2021
Response from Reception on 8 Aug 2021
Tak, fordi du overnatter hos os. Vi sætter stor pris på din feedback.