Guests can soak up the sun on spacious decks with pristine water views or enjoy family time at the lively pool area with plenty of recreational options
Hotel Gran Palmeiras sits oceanside, welcoming travelers with a family restaurant and arcade room. Choose between two outdoor pools with sun loungers or find peace on the garden terrace. The staff consistently receives positive reviews for their hospitality.
Located in Úrsulo Galván, Hotel Gran Palmeiras is on a lake. The area's natural beauty can be seen at Chachalacas Beach and Playa Juan Ángel, while San Juan de Ulua Castle and Fototeca are cultural highlights. Travelling with kids? Consider Aquatico Inbursa and Naval Historical Museum. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa Chachalacas travel guide
No. 39 Int.1 Colonia Centro, Playa de Chachalacas, Úrsulo Galván, VER, 91666
What's nearby
Veracruz Harbour
44 min drive - 49.6 km
Veracruz Aquarium
50 min drive - 51.8 km
Mocambo Beach
61 min drive - 74.1 km
Chachalacas Beach
10 min walk - 0.9 km
Plaza Las Americas Shopping Mall
57 min drive - 72.6 km
Getting around
Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
67 min drive
Restaurants
Tacos "Panchito
9 min drive
La Higuera Blanca
10 min drive
El manglar
5 min drive
Riverside
7 min drive
restaurante de colores
9 min walk
About this property
Hotel Gran Palmeiras
Family-friendly hotel by the sea
A terrace, a garden and a playground are just a few of the amenities provided at Hotel Gran Palmeiras. Be sure to enjoy a meal at PALMEIRAS RESTAURANTE, the on-site family restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Other perks include:
2 outdoor pools and a children's pool, along with sunloungers
Free self-parking
Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
A 24-hour front desk, a billiards/pool table and beach towels
Room features
All guest rooms at Hotel Gran Palmeiras offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Daily local cuisine breakfast available 8:00 AM to 12:30 PM for a fee: MXN 130 to 200 per person
A bar/lounge
A restaurant
Restaurants on site
PALMEIRAS RESTAURANTE
Things to do
2 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Playground
Family friendly
2 outdoor pools
Arcade/game room
Children's games
Children's pool
Laundry facilities
Playground
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach towels
Garden
On a lake
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for local cuisine breakfast: approximately MXN 130 to 200 per person
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hotel Gran Palmeiras Hotel
Hotel Gran Palmeiras Úrsulo Galván
Hotel Gran Palmeiras Hotel Úrsulo Galván
Frequently asked questions
Does Hotel Gran Palmeiras have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Hotel Gran Palmeiras pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Gran Palmeiras?
Self-parking is free at this property.
What time is check-in at Hotel Gran Palmeiras?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Gran Palmeiras?
Checkout is at noon. Late checkout is available for a fee.
Does Hotel Gran Palmeiras provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Gran Palmeiras located?
This family-friendly Úrsulo Galván hotel is located by the sea, 0.3 mi (0.4 km) from Chachalacas Beach, and within 12 mi (20 km) of Playa Juan Ángel and Chachalacas Dunes. Archaeological Site and Chapel of the Rosary are also within 12 miles (20 km).
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Reviews
Hotel Gran Palmeiras Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Amenities
8.6
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 23 out of 48 reviews
10 - Excellent
23
Rating 8 - Good. 5 out of 48 reviews
8 - Good
5
Rating 6 - Okay. 13 out of 48 reviews
6 - Okay
13
Rating 4 - Poor. 4 out of 48 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 48 reviews
2 - Terrible
3
Reviews
6/10 Okay
Benjiman
9 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was awesome. Super friendly and accommodating, they deserve a 5 star rating. However this place smelled of manure as soon as we exited our vehicle and the rooms were infested.
Benjiman
Stayed 2 nights in Jul 2024
6/10 Okay
Jose
11 May 2023
Liked: Staff & service
Swimming pool dirty, toilet not work properly, a long distance from the beach
Jose
Stayed 1 night in May 2023
6/10 Okay
Octavio
23 Aug 2025
Disliked: Property conditions & facilities
Hay mejores opciones en chachalacas para el precio cobrado. En general un buen lugar pero ya algo antiguo.
Buenas instalaciones , si quieres pasar dias sin mucho ruido ni ajetreo de la ciudad este hotel es adecuado, ademas esta cerca de la playa Chachalacas y las dunas
Hotel muy limpio, habitaciones amplias limpias, silencioso, tiene una vista bonita al río, las piscinas limpias. La cama cómoda. Un poco oculto el hotel, a 10 minutos de la playa caminando.
El precio de la habitación definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos.
Del lavabo y de la regadera salía muy poquita agua.
Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida.
En la cama había cabellos.
La habitación fue de $1,600 la noche y definitivamente NO lo vale. Desde que llegas hay un olor a basura en áreas comunes (en las habitaciones no). El ventilador del techo estaba roto, la cerradura del baño estaba rota. Hay 20 habitaciones y solo 10 cajones de estacionamiento, desde la noche avisamos que ibamos a salir temprano y se nos estacionaron 3 coches enfrente y no podíamos salir. 6am fueron a despertarlos para que movieran sus autos.
Del lavabo y de la regadera salía muy poquita agua.
Los platos del restaurante decian Italian Coffee. Tienen 3 gatos y 1 perro. El perro me mordió la pierna y los gatos están dentro del restaurante pidiéndote comida.
En la cama había cabellos.
Decepcionante! Para el precio que pague, es mucho para lo que ofrecen. La piscina horrible, tiene musgo. Obviamente no le dan mantenimiento. Poca agua en la ducha de los cuartos. Para desayunar en el hotel, no había llegado la persona que atiende. En él área de la piscina muy sucia, muebles viejos y dañados, botellas de cerveza en el piso, mucha basura. No me vuelvo a quedar en este hotel.
Bueno, el primer problema es que es un lugar un poco apartado, lo que genera una sensación de inseguridad el precio es alto para la ubicación e instalaciones, ya que no están mal pero son como cuquier hotel estándar, lo que si es increíble es la vista del lago y el mar está cerca hay muchos restaurantes y la playa es muy bonita
La estancia en el hotel gran Palmeiras fue muy satisfactoria el hotel es agradable limpio confortable, el personal muy amable me sentí como en casa lo recomiendo ampliamente
Juan
Stayed 5 nights in Feb 2023
6/10 Okay
SERGIO
23 Jan 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Me gusto el servicio , instalaciones con mucha falta de mantenimiento, del lado del Río mucha basura acumulada, limpiar no les costaría