2/10 Sangat Buruk
Elyse
22 Okt 2025
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was uninformed of issues and continued to lie about wifi being fixed.manager was unprofessional and refused compensation and new checking after rebooking once wifi issue had been resolved.refused refund assistance after checking refusal because comp was requested. Spent entire night unable to use or be in room to work. Had to use other local hotel lobbies for wifi and charging to work. Absolute waste of money and worst experience with this chain after years of loyalty.this location and it's owner are the absolute worst, corrupt scumbags ever. And have absolutely no consideration for their guests wasted time and money.zero accountability for their inconvenience and issues, claimed to not be their problem and though refund was not offered, claimed I should have left as soon as the wifi problem arose, immediately upon checkin. Each staff member for each shift knew nothing of it and upon being informed and checking into it, assured it was being resolved. Would not recommend due to the ignorance of the owner and manger, he is known to accept sexual favors from the local workers/guests of the various hotels he owns and runs, actual guests are treated with little to no respect for reasonable accommodation requests.
Elyse
Menginap 1 malam pada bulan Oktober 2025