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Reviews of S2 Modern Boutique Hotel

4 out of 5
S2 Modern Boutique Hotel
Ban Thongtoum, Vientiane, Chanthabouly District

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 106 reviews" "
Rating 8 - Good. 26 out of 106 reviews" "
Rating 6 - Okay. 5 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 0 out of 106 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ty, Las Vegas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay breakfast was good and staff friendly very good price
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
New hotel
New hotel with clean rooms. Restaurant next door had nice food, though the breakfast was average. Personally I felt the decor felt a bit concrete and cold, but that's a preference thing. The hotel is also a distance away from the night market – the tuk tuk drivers we spoke to had no idea where it was so we were forced to go into another hotel and have them book us a taxi. Strangely, the hotel only offers shuttle into town, but not back.
Outside room
Pool
Reception
Lunch at restaurant next door
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern and pristine hotel in a nice part of
Beautifully clean, modern and new hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Kako

Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at the hotel early due to my flight schedule and was allowed to check-in prior to midday (usually it's 2pm), which I found very helpful. Initially there was an issue with the bedsheets as, upon inspection, I noticed a number of marks / stains on them. I reported this to reception and they immediately sent the housekeeping staff to resolve the issue, even opening the replacement linen in front of me to check it was all clean, which I found reassuring. Following that, I visited the on-site restaurant and found an extensive menu of good quality meals at a very reasonable price. I then went for a walk into the centre of Vientiane (about 15 minutes away) and returned to the hotel restaurant for my second meals of the day. The lady who served me there was very hospitable, even using the dictation feature on her mobile phone translation app to ensure I could communicate the relevant details of how I would like my food to be prepared (allergies, preferences, etc). In total I ate 4 cooked meals in the restaurant, alongside two smoothies and two bottles of water, with the total bill being less than £12! Excellent value for money. As I was only staying one night, I arranged with the reception staff to order me a taxi for early the following morning to meet my connection flight at nearby Wattay International Airport. Overall, it was a very pleasant experience and the staff were extremely helpful and friendly. I would definitely return again next time I'm in Laos.
Stayed 1 night in Jun 2023

10/10 Excellent

VA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in May 2023
Response from Deth on 25 May 2023
Dear our lovely guest, Firstly, thank you so much for staying with us. We hope you had the best time during your stay and hopefully you will come to stay here again when you visit Laos. We are always welcome you and your people. We were so grateful to take good care of you and we just want to say that we were lucky to have such a nice guest like you. Secondly, we really appreciate for giving us a good review and thanks for sharing your experience. This was very meaningful to us. We promise that we will always improve and never stop to develop our service. Thirdly, we really hope to take good care of you again in the future. Lastly, we wish you all the best and wish all your dreams come true. Best regards,S2 Reservation Team

10/10 Excellent

VA

Stayed 1 night in May 2023

10/10 Excellent

Florence Y Y

Stayed 1 night in Feb 2023
Response from Det on 2 Apr 2023
Dear Florence,Firstly, thank you so much for staying with us. We hope you really had the best time during your stay and hopefully you will come to stay with us again when you visit Laos in the future, we are always welcome you and your people. We are so grateful to take good care of you and we just want to say that we are lucky to have such a nice guest as you. Secondly, we really appreciate for giving us a good review. Thanks for supporting us and sharing your experience. This was very meaningful to us. We promise that we will always improve and never stop to develope our service. Lastly, we really hope to have a chance to take good care of you again. We wish you all the best and wish all your dreams come true.Best regards,S2 Hotel

6/10 Okay

Elizaveta

Liked: Cleanliness, staff & service
It's okay - the design of the rooms is a bit odd, but it's pretty modern as well, which is nice. The area around the hotel has nothing, you either need to walk for 30 mins or take a taxi to get anywhere. The lock of another room on our floor was broken and was beeping all the time, which was pretty annoying. The house in front of the hotel has roosters, so you'll probably wake up at 5:30am

8/10 Good

Jerome, MELBOURNE

10/10 Excellent

Somsanith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.happy that I chose the this hotel. Staff was very friendly
Stayed 2 nights in Sep 2022

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Nice hotel. Very clean. Furnishings were modern but cheap staff was excellent and helpful. The morning breakfast was limited probanly because of low occupancy
Stayed 7 nights in May 2022

8/10 Good

Viengkhorn

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was enormous, pool was clean with refreshing cool water limit sun yours though. I will go back next year for longer stay.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like new recently built staff trying hard to please! Pool location not good sun exposure only about 40 minutes per day
Stayed 2 nights in Feb 2020

10/10 Excellent

Anna, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the hotel was very nice with a cute pool. Right outside the hotel is a convenient store and small bar. The vanity/toilet area and shower area were quite large. Great shower pressure. The best part of the hotel is the breakfast. Coffee was of high quality. There was a complete selection of condiments for the rice soup. Lots of fresh fruits. Only complaint is that the tv only had 1 working channel and was unwatchable and in Chinese.
Stayed 1 night in Feb 2020

10/10 Excellent

PattrawutK, Bangkok

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. Truly enjoy staying. Will come back again.
Stayed 2 nights in Feb 2020

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel and service!
Everything about this hotel was perfect! This hotel looked brand new, so clean and the bed and pillows the most comfortable I’ve slept in, in South East Asia! The bedroom was spacious and modern. The air conditioning worked well, there was great water pressure and lots of hot water in the shower. The bathroom was well outfitted with a separate shower area. The towels and linens were beautiful and new. It was nice to have a wardrobe with a safe, plus a separate desk and chair to sit and drink coffee. The breakfast was included and was so good, with lots of selection of local and western. I also ate in the cafe for a late lunch and the food was and service was excellent! The staff was well trained, professional and very friendly! I got many helpful tips from the front desk about the buses and temples to visit. The hotel provided free shuttle service to the riverfront area, as well as the city centre or airport area, for a small fee. They also provided bicycles to rent but gave it to me as complimentary when I checked out. Their bicycles were in excellent condition as well. They also had a beautiful pool and gym but I didn’t use either. I can’t recommend this hotel enough! It’s fantastic!
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was a good size and although there weren't many eateries nearby there is a shuttle to the centre of town several times a day.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location might not suitable for me, but the hotel itself is lovely. Will definitely come back again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Huseyin, Eskisehir

Liked: Staff & service, amenities, property conditions & facilities
Clean and modern, about 3 kms to the main attractions, walkable
Stayed 1 night in Jan 2020

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Boutique Hotel - but not the best location
A very nice and comfortable hotel in quiet Vientiane. Great pool and nice breakfast selection. The only complaint I had was the location as it is far from everything and out of the tourist area - so not much around outside. The hotel does provide a free shuttle to the downtown area and offers a very fair priced ride to the airport ($9 USD).
Stayed 2 nights in Dec 2019

8/10 Good

Amin

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was great but they need more English speaking staff. Need to be more familiar with the tours and sightseeing places. The amenities in the bathroom needs to be upgraded. Soaps were not good.
Stayed 8 nights in Nov 2019

10/10 Excellent

Chris, Maine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most importantly the staff are fantastic. Eager to make your stay perfect in every way. The attached cafe is great, bike rentals for $2 / day, a great pool that’s colder than you expect in such a warm climate, and the rooms are very comfortable! We will be staying there again for sure!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Jean yves

Stayed 1 night in Oct 2019

8/10 Good

Alex, Miami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location as well good restaurant downstairs, small but good gym
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. New furnishing. Not a long walk away from city centre, with free shuttle service. Pool is a great in addition on a warm day
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Toumy Ravipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel!
Great design and very clean. Staffs are helpful and very well trained.
Stayed 2 nights in Sep 2019

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good times
Stayed 3 nights in Aug 2019

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Great place, safe environment, nice staff, comfortable bed
Stayed 1 night in Aug 2019

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay will be back
Room was beautiful, shiny, and very spacious. I love the bathroom, very spacious with great shower head. Front desk was helpful and nice. Breakfast was good. Restaurant attached to hotel. Mini store on the side and a bar. Locate close to a huge market I believe Thong Kham market Walking distance. Hotel also offers free shuttle to the city center area. They also have laundry service and aiport shuttle.
Stayed 3 nights in Aug 2019

10/10 Excellent

junix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love every single second
It was an amazing hotel: very nice room, awesome bfast and everything in between! The staff is young and everybody can pretty well speak good english.
Stayed 1 night in Aug 2019

10/10 Excellent

Imre, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
It was perfect! The bed is big and confortable. The staff is very helpful and kind!
Stayed 2 nights in Jun 2019

10/10 Excellent

benn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great staff
Stayed 1 night in Jun 2019

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Try the food from the coffe shop downstairs - the chicken wings are delicious ❤️
Stayed 5 nights in May 2019

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel and staff are lovely. The room is a good size and very clean with a tv (English channels) fridge and kettle with daily top up on tea, coffee, water. The hotel offers good facilities with a small but usable gym and pool. In the pictures it looks like the pool is in the shade but it gets 2 hours Or so of sun in an afternoon. The breakfast is a decent selection with hot buffet, scrambled egg available, most of the other hot food is Asian options, other options include cereal, toast, homemade jam, fruit, salad and some delicious homemade yogurt. Fruit juice, tea and coffee also available. It’s not advertised but if you ask, they will make you fried egg. My only suggestion for improvement would be to include better coffee at breakfast, the one served is not nice, also maybe some bacon or something to add to the western hot options. The location of the hotel is fine, it’s 15 to 20 minute walk into town, a nice cafe is attached to the hotel and mini mart next door. If you don’t want to walk both ways to town the hotel does 6 free shuttles a day.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Siphosihle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos matched reality which exceeded our expectations. The staff is absolutely fantastic which always makes a trip more enjoyable. The cleaning staff is amazing, and really friendly and accommodating.
Stayed 4 nights in Apr 2019

8/10 Good

Hac sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
I was here for about a month. All the staff there were so friendly and the facility was very clean. I was initially worried because it seemed too far from the city center, but it actually wasn't that bad walking around. It only takes 20 minutes to walk to the city center. There were also shuttle and laundry services.
Stayed 23 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019