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"Exceptional hospitality and stunning views! We received the warmest welcome we could have ever imagined. A huge thank you to Anja at reception; she made us feel right at home the moment we stepped inside. She truly went above and beyond, ensuring every detail was perfect and even arranging a special surprise for my birthday—a gesture that made our stay unforgettable! The entire team is friendly and professional, but a special shout-out goes to the Chef in the main dining room. As vegans, we sometimes find buffets limiting, but the Chef was incredibly accommodating, preparing a delicious, bespoke vegan meal for our main dish for us almost every evening. Shame the soups, starters (except the salads & obvious steamed mixed vegetables) and desserts (excepts fruits) are all non-vegan. They could have at least prepared 1 cake out out 5 or 7 cakes made as vegan. The facilities are top-notch; the pools and jacuzzis are pristine and well-maintained. There is nothing quite like a morning swim while soaking in those iconic views of Lake Bled and the castle. Highly recommended for anyone looking for a relaxing, high-quality getaway! But there’s no gym so that’s one star less and the vegan selection for dinner buffet. "

"The room was not clean, there was no curtain, the shower broke after every use & the basic amenities in the room were lacking. I wouldn’t stay here again "

"Rooms simple, but clean and comfy beds. Location is fantastic and the breakfast very good. Hotel has a rather clinical / industrial feel throughout. Swimming pool on the top floor is good, however I would avoid the park spa (I am not sure the masseuse are formally trained). I understand the Thai massage on the ground floor is a better choice. Overall, 4 star is about right. 5 stars for location and breakfast, 4 for the rooms and 2 for the spa experience "

"Avery nice hotel pretty much in the centre of Klagenfurt. Very clean. Friendly, helpful staff. My room was small, and there is really no space or rack on which to open a suitcase. Good food at the next-door restaurant."

"Clean room "

"Everything was great"

"Amazing location right on the lake. Huge room. Super breakfast. "

"Generous sized room very clean and tidy. Breakfast wasn’t as good as previous visits. "