Hotel Keluarga di Waikoloa

"Our room was disgusting! The carpet was stained so bad and is in need for repair. It’s bad when your kids point out how gross it is. The pull out sofa bed you could feel the bed springs. The furniture was so outdated. The staff were extremely rude. I wouldn’t recommend staying here."

"We’ve been coming here almost every year to enjoy the pools, water slides, and spacious accommodations. Great for families, everyone loves it! Washer and dryer in the room and full kitchen come in handy as well. Can’t wait to head back!"

"The room was fine, comfortable bed. Could only find 1 USB port, which did not seem to work. Luckily had brought surge protector with outlets and USB ports. There is a tram available to get across property but depending on timing, it is faster to walk."

"The pool and lagoon were great for younger kids. The only thing I would recommend is to lengthen the hours of the pool eatery and bar. Closing at 5:00 PM is a little early for summer time."

"Please be aware! We booked about 6 months in advance. When booking we got a package deal that included breakfast included in the room. Some time from then to when we did our trip it must have changed and the hotel did not honor the included breakfast. If you have ever been to Hawaii it is expensive for meals. We were literally out close to $800 because of this. Not sure if it was Expedia or the Hotels fault but they couldn’t go back more then 4 months to verify. This was a huge bummer since a...