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"Tub/ shower area had hair, cleaning supplies left in room, refrig needed to be defrost, alot of ice build up inside refrigerator.Staff not friendly at checkin gave off negative energy, wasnt helpful."

"We highly recommend this property. The person at check-in was friendly and explained the welcome reception that includes 3 complimentary drinks each evening and a buffet "snack bar" which included a buffet with pasta and sauce with chicken, salad and soup. For many guests, this became a complimentary dinner. They also had popcorn in the lobby for guests. There was an employee "Mike or Michael" who knew some of the repeat customers and how long they were staying. During the welcome reception, he was introducing guests who he knew were staying several days to help make connections among the guests. He also went to each table several times to see if there was anything people needed and to check in on whether everything was okay with their rooms. The breakfast was very good with a person making fresh scrambled eggs right in the service area. We would definitely stay here again!"

"Love it. Have stayed here both times I have been in Grand Rapids. Easy in and out access to the main road. Well maintained pool and hot tub. The rooms are quiet, can’t hear other guests. Breakfast choices rotate so if staying more than one day, you get something different."

"Fine. Helped us locate a refrigerator for our room."

"The location of the hot tub is located so privately that I could not use it the last night I was there, because a couple was in it and having intercourse on the stairs. Apparently they did not care that it was also surrounded by windows. The staff handled but seriously not cool. "

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"The staff were all friendly and it was a nice atmosphere. Just a decent amount of traffic noise due to the freeway and possibly from the main road. Also conveniently located close to downtown."