Hotel Keluarga di Wenchang

"Beach front hotel. Very clean. The only con is the ice cream we bought at the front desk was too tiny for a scoop. It's just 1/5 of the cup, Ridiculous!"

"Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time."

"This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality! "

"Nice place"

"good"

"Nice location. Great room. Wonderful room. Excellent food. Top notch staff."

"My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury. The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired,...

"Excellent customer service "