"The breakfast buffet was a little expensive for a family of 4, BUT the food was delicious, freshly made, slightly different each day, and had many options. And of course being right at the hotel was super convenient!
The hotel was always very clean, staff was very nice and helpful (especially the dining room staff!). Rooms were clean, spacious (we had the 2 Queen Castle room), and the blackout shades worked great. The room was in good shape, nothing broken or old.
The shuttle service was great. Most of the buses in the fleet are big and can hold a lot of people. Once once did we have to wait in line, missed the first bus, and had to wait for the next bus. This was around 10:30pm when a lot of people were leaving the park. But the next bus arrived within 5 minutes! Only 1 time did we take an uber (leaving the hotel when we missed the morning bus) and it cost us $15 for 4 people. This worked well the 1 time we needed it. Otherwise it was easy to catch the bus. It ran on time so you could plan accordingly. "