"While overall the hotel was good, in terms of location, amenities and staff responsiveness and response time, we didn't have our rooms made up on four occasions, but that might in part be because we left later those dates. Also, the sink was pretty, but a bit small, and there was virutally NO COUNTERSPACE in the bathroom to put anything but a toothbrush and a few other toiletries on! Lastly, the bathroom door had a lot of chipped paint that looked like it hadn't been painted since 1980, and the showerhead looked broken, which is why we didn't feel it would be ok to twist it to change direction for fear of it breaking completely. We also didn't appreciate that there was no ice machine on our floor, and apparently not even on most floors. Lastly, the room door was so hard to close, you had to put all your weight on it to pull it closed when leaving. The best things were the prime location, amazing city view and the strong airconditioning."