Front of property

Reviews of Mountain View Grand Resort & Spa

4 out of 5
Mountain View Grand Resort & Spa
101 Mountain View Rd, Whitefield, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 974 reviews" "
Rating 8 - Good. 225 out of 974 reviews" "
Rating 6 - Okay. 75 out of 974 reviews" "
Rating 4 - Poor. 40 out of 974 reviews" "
Rating 2 - Terrible. 20 out of 974 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the resort fee at check out
Stayed 1 night in May 2024
Response from Staff at MVG on 19 May 2024
I checked Expedia's website and it does state that the resort is collected at the resort. All reservations have the resort fee. We are glad other that the fee that you had a good stay

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on 17 May 2024
Thank you for staying with us. We are glad to hear you had a nice visit.

8/10 Good

Adesoji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in May 2024
Response from MVG Staff on 14 May 2024
Thank you for your score. We do hope the stay was relaxing and enjoyable.

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and kind staff members. Only wish we were able to stay longer!
Stayed 1 night in May 2024
Response from Staff at MVG on 11 May 2024
We are happy you enjoyed your stay. We look forward to welcoming you back.

8/10 Good

Eileen, Farmingtn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large front porch with gorgeous views of the White Mountains. Food very good.
Stayed 2 nights in Apr 2024
Response from MVG Staff on 21 Apr 2024
We are very fortunate to enjoy the views we have. We will make sure the Chef knows you enjoyed the food. Please come back and join us again.

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 21 Apr 2024
Thank you for staying with us. We are happy to hear that you enjoyed your stay.

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was really disappointed to find that the renovations destroyed the character of the hotel. The staff was not very friendly.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
I'm truly sorry to hear that you were disappointed with the renovations and felt they destroyed the character of our hotel. We understand that changes to the property can impact the atmosphere and ambiance, and we apologize for any disappointment this caused. Our intention was to enhance the hotel and provide a more modern and comfortable environment for our guests. However, I assure you that your comments will be shared with our management team to ensure that we consider the balance between preserving the character of the hotel and meeting the expectations of our valued guests.

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Why were there no bars to help get in and out of shower.???👎 There was not a handicap parking near entrance as ALL hotels have. What’s up with high beds and low chairs ???
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
Thank you for taking the time to share your feedback about your recent stay with us. Our ADA accommodations provide a lower profile bed, grab bars in the shower and around the toilet. Our handicap parking spaces are located next to our fitness center entrance where our handicap lift is located for easier access to the hotel lobby. Regarding the height of our chairs, I apologize if they didn't meet your expectations. We strive to provide comfortable accommodations for all of our guests, and we understand that preferences can vary. We appreciate your feedback and will take it into consideration as we continue to enhance our guests' experience.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Newly refurbished. Stunning setting. Dining a bit overpriced. The usual resort junk fees.
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr 2024
Thank you for your kind words about our newly refurbished property and stunning setting. We're delighted to hear that you enjoyed your overall experience with us.We appreciate your feedback regarding the dining prices and resort fees. Your comments are important to us as we continuously strive to enhance our offerings and ensure our guests receive good value for their stay.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very Very Nice
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr 2024
Thank you for staying with us. We are delighted you had a nice visit. We hope to welcome you back again soon.

8/10 Good

Michael, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms. Expensive but the mountain is wonderful. Food was great. Staff was amazing.
Stayed 2 nights in Mar 2024
Response from MVG Staff on 26 Mar 2024
Thank you for the positive feedback. We will share with the entire team.

4/10 Poor

Craig

Travelled with family
We booked a double queen room. When we arrived we were told they only had a single king available.
Stayed 1 night in Mar 2024
Response from Staff at MVG on 24 Mar 2024
I am not sure where the discrepancy about the 2 queen beds came from. We had you booked and checked into a room with 2 queen beds.

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special and wonderful historical place to stay!
Stayed 2 nights in Feb 2024
Response from Hotel Management on 16 Mar 2024
We are thrilled you had an enjoyable visit. We hope to see you again soon!

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Staff at MVG on 14 Mar 2024
Thank you for the review. We are happy that you enjoyed your stay. We look forward to welcoming you in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Staff at MVG on 6 Mar 2024
Thank you we are happy that you had a pleasant stay. We look forward to welcoming you back in the future

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to Mountain View and I loved it. They have a working farm where you can talk to the people caring for the animals and see all of the animals as well. The spa was beautiful and the staff very helpful.
Stayed 2 nights in Feb 2024
Response from MVG Staff on 3 Mar 2024
Thank you for your positive feedback. We do hope to welcome you back in the future.

8/10 Good

Lisa, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Staff at MVG on 29 Feb 2024
We are happy to see that you enjoyed your stay. We hope to welcome you back in the future

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!!
Stayed 1 night in Feb 2024
Response from Staff at MVG on 29 Feb 2024
We are happy to see that you enjoyed your stay. We hope to welcome you back in the future

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from MVG Staff on 27 Feb 2024
We are sorry that you did not enjoy your stay. We do hope to see you in the future.

10/10 Excellent

Connie, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great for family and kids. My son loved the indoor pool and the farm tour. The staff were super friendly and helpful. It was about half hour from the Ice Castles and also half hour to Bretton Woods ski resort, so pretty convenient to explore the area. We also really enjoyed the Littleton main st area 20 mins away.
Stayed 1 night in Feb 2024
Response from MVG Staff on 24 Feb 2024
Thank you, Connie, for the kind words. We hope to welcome you back in the future.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is recently updated, and service and amenities were fantastic. We love the air hockey, ping-pong, billiards and foosball available in the basement floor. The pool was operational, but it was very disappointing that the hot tub was closed down before he arrived. I’ve had a twice surgically, repaired back and was looking forward to it.
Stayed 2 nights in Feb 2024
Response from Staff at MVG on 22 Feb 2024
Thank you for your comments . The hot tub was permanently closed in December. We hope to see you in the future.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful
Stayed 1 night in Feb 2024
Response from Staff at MVG on 22 Feb 2024
Thank you Kate. We are happy you enjoyed your stay. we look forward to welcoming you back in the future.

8/10 Good

Kent

Stayed 3 nights in Feb 2024
Response from Hotel Management on 21 Mar 2024
Thank you for staying with us. We are glad to hear you had a nice visit. We hope to welcome you back again.

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Staff at MVG on 21 Feb 2024
Thank you we are glad you enjoyed your stay, We look forward to welcoming you back in the future.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just beautiful
This place was Magical , staff was pleasant the views were amazing would definitely go again
Stayed 1 night in Feb 2024
Response from MVG Staff on 19 Feb 2024
Thank you for sharing your wonderful photos. We are glad that you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Gods Country
Everything was beautiful views of mountains plenty to do at the resort.. very friendly with staff. Food was good a little high in price for what you got.. The rooms had very little drawers to put clothes in one night stand. The beds were uncomfortable other than that you can make do and have fun.
Stayed 2 nights in Feb 2024
Response from Staff at MVG on 18 Feb 2024
Thank you for the wonderful review. We are glad you enjoyed your stay. The picture is great .Thanks for sharing.

2/10 Terrible

Catherine

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time
We had a nice time. Dinner was very good but I miss the more formal dining room the used to have.
Stayed 1 night in Feb 2024
Response from MVG Staff on 16 Feb 2024
Thank you for your comments. The wine cellar will reopen in May. We look forward to your return.

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so historic & well cared for. The staff was extremely helpful in every way! We had an awesome time at the resort.
Stayed 3 nights in Feb 2024
Response from MVG Staff on 16 Feb 2024
Thank you for the kind words. Your comments will be shared with the team. We look forward to welcoming you back.

10/10 Excellent

VICTORIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and everyone was so warm and welcoming. I loved all the little nooks filled with books to borrow and the access to entertainment on-site. The farm was lovely and Spencer was so patient and engaged with our children and their billion questions. Overall a really great getaway, I wish we had stayed longer.
Stayed 2 nights in Feb 2024
Response from Staff at MVG on 15 Feb 2024
Thank you for you kind words. I will make sure to share with Spencer he is a great addition to the team. we look forward to welcoming you back.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from MVG Staff on 12 Feb 2024
Thank you for your score. We look forward to welcoming you back in the future.

4/10 Poor

Benjamin

Travelled with family
Liked: Cleanliness, staff & service
We were very excited to stay at the Mountain view grand but were sadly disappointed by the amenities. The hot tub was down and there was no notification of this before getting into the pool room. We were upset to receive the bill when with the room tax on there 4 times for a two night stay that added and extra 50-100 dollars onto our stay. This hotel was far too expensive for what was offered. All of the experiences seem to cost more aswell. How does the $270 a night plus “extra fees” not allow us a free sleigh ride, sleds and ice skating.
Stayed 2 nights in Feb 2024
Response from Staff at MVG on 11 Feb 2024
Thank you for your comments. The hot tub was closed permanently over 6 weeks ago. . At he time of your booking there was no mention of a hot tub. We are sorry that you did not enjoy your stay..

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from MVG Staff on 9 Feb 2024
Thank you we are happy you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

David

Travelled with family and small children
Staff was amazing making last minute accommodations for me . We visit here several times a year and continue the tradition
Stayed 1 night in Feb 2024
Response from MVG Staff on 3 Feb 2024
Thank you for staying with us we are glad you enjoyed your stay. We look forward to your return.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical place and a perfect getaway
Flawless in every way. A truly magical place to stay where you feel so well treated, from the front desk staff to the wonderful Linda in the gift shop. You will definitely not be disappointed with your stay at the MVG. Looking forward to many more stays at such a beautiful place.
Stayed 1 night in Jan 2024
Response from MVG Staff on 3 Feb 2024
Thank you for the kind words. We will share with the team. We look forward to welcoming you back.

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MVG Staff on 30 Jan 2024
Thank you we look forward to welcoming you back.

10/10 Excellent

Valeriia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with an amazing view.
Stayed 1 night in Jan 2024
Response from MVG Staff on 23 Jan 2024
Thank you we are glad you enjoyed your stay we look forward to welcoming you back in the future.

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The pool was closed. The bathroom sink would not drain. The staff was wonderful and friendly. Dinner and breakfast food was very good, a little pricey, but the view was worth it.! The room and beds were super comfortable.
Lovely grounds!
Lovely hotel!
Stayed 1 night in Jan 2024
Response from MVG Staff on 22 Jan 2024
Thank you for your comments. We are addressing the sink and working on the pool.

10/10 Excellent

Deborah

Stayed 1 night in Jan 2024
Response from MVG Staff on 22 Jan 2024
Thank you we are glad you enjoyed your stay.

8/10 Good

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MVG Staff on 22 Jan 2024
Thank you we are glad you enjoyed your stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from MVG Staff on 6 Jan 2024
Thank you for the review. We are happy you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from MVG Staff on 22 Jan 2024
Thank you we are glad you enjoyed your stay.

8/10 Good

Tevery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has excellent staff with great hospitality. Immaculate surroundings, courteous staff and upscale amenities. We wished we could've taken more time to explore the other activities that the property provided.
Stayed 2 nights in Dec 2023
Response from MVG Staff on 3 Feb 2024
Thank you we are happy you enjoyed your stay we look forward to welcoming you back.

10/10 Excellent

Chandra

Stayed 2 nights in Dec 2023
Response from MVG Staff on 22 Jan 2024
Thank you we are glad you enjoyed your stay.

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, but small. We had to put the a/c on for a few nights because the warm was extremely warm.
Stayed 3 nights in Dec 2023
Response from MVG Staff on 31 Dec 2023
Thank you for your comments. We hope to see you in the future

6/10 Okay

GAN

Disliked: Staff & service
Our staying in this hotel will be the last time we would go there, after our stayings at Omni Hotel (Washington Mt Hotel) in October, November, and December this year, and my wife did not want to stay at Omni twice a month. We regret to pick this hotel. Dr. Xu
Stayed 2 nights in Dec 2023
Response from Staff at MVG on 1 Jan 2024
Thank you. We are sorry that you were not happy.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Grand
Beautiful and majestic yet it doesn't take itself too seriously. Staff is outstanding as is the Tavern fare. Mountain View Grand is nestled in the Great North Country surrounded by small towns with a stunning view of the White Mountain region. Highly encourage a stay at this lovely hotel.
Stayed 3 nights in Dec 2023
Response from Staff at MVG on 30 Dec 2023
Thank you for the kind words. we are delighted you had a good time we look forward to your return.

6/10 Okay

Earle

Travelled with family and small children
We have been coming to this property for several years and have stayed there about 4-5 times. It was the favorite getaway spot for my granddaughter, always. We went there for the last time last week (12/26 - 12/28/23) and will never return. The property was acquired by a new company during the last year and so many of the things that we found special are now gone. First, the lobby that used to have a real comfort and charm now looks like a Hampton Inn. The furniture is now quasi modern, uninviting and void of comfort. It's clear that the strategy is to discourage lingering there which for many; was a primary reason to visit. The free coffee and hot chocolate setup which used to be open very early in the morning for early risers is now gone. In its place is a one cup Kuerig. So if you rise early and want a cup of coffee, your only option is to make it in your room and wake the others who are not yet awake or go to local convenience store or simply wait until you can buy it for $4 in the dining room at a later time. If you want hot chocolate (like my 11 year old granddaughter), too bad. Not happening until later in the morning when we can buy it in the dining room. The pool, as always, is tired, run down and in bad need of a paint job. The staff with rare exception was rude and dismissive. When I asked a housekeeper if I could get a couple of glasses for the room, I was directed to the front desk. Bottom line: We go to the Omni Mt Washington Inn from now on.
Stayed 2 nights in Dec 2023
Response from Staff at MVG on 5 Jan 2024
We are sorry that you were disappointed with your stay. Your comments have been shared with the entire management team.

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities
It's was a wonderful Christmas for me my husband and my daughter. We relaxed and used the spa for massages. The staff was so friendly. We will definitely come back
Stayed 2 nights in Dec 2023
Response from Staff at MVG on 30 Dec 2023
We are glad you enjoyed your Christmas with us. We look forward to welcoming you back.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Staff at MVG on 26 Dec 2023
Thank you we are glad you enjoyed your stay. We look forward to welcoming you back.