Williamsburg hotel guide. Bluegreen Resorts hotel in Williamsburg, Virginia

"Great stay as always. The only issue we experienced was the resort not having wash cloths available. We ended up going to Walmart to some for our stay. Overall, this was a great getaway."

"Breakfast good. Staff excellent. "

"Our family spent spring break week here and had an amazing time. The room we had was clean and spacious. The only thing I would say could use some improvement is the sofa bed which was very uncomfortable and there should be a vacuum available in the room. Another resort we stayed at in the area a few years ago had a vacuum in our room. The carpet was also pretty dusty and dirty, I doubt they wash them with a wet vacuum, but I guess thats why they chose a darker color carpet. The amenities were pretty good, lots of activities for the kids and the heated indoor pool and basketball court was the highlight. Since its still cooler weather, we didnt get to check out the outdoor pool but it looked pretty neat. Lastly, the staff was phenomenal, specifically Peyton who was the main person we communicated with during our stay. They had the option to communicate via text which was so convenient than having to call the front desk. We needed something sent to our room and Peyton got it taken care of super quick. She also checked on us periodically and even gave us a heads up during one of the days when they ran out of towels at the pool and advised us to bring our own. The location of the resort was close to everything which was convenient as well. Everywhere we needed to go was a short drive away. We will definitely consider this resort again the next time we come down to Williamsburg."

"Great hotel with an excellent location that makes it very convenient to explore the area. Breakfast is good, but be prepared for it to take some time."

"This was a great room with lots of amenities at an affordable price. I would definitely stay here again!"

"The bathroom was very dirty with a lot of human waist on the back of the toilet. There was pet hair all over the floor and my wife and daughter sneezed the entire time we were in the room. The mattress on the pullout couch was the worst one I have ever seen. It was just all metal spring. That was all you could feel. The breakfast was underwhelming with a lot of of the food overcooked. I did like the tile floor in the guest room. It was much nicer than the carpet. They are doing a lot of remodeling at this hotel so hopefully in the future, it will be better. We stayed for two nights. When I complained to the desk about the condition of the room and the condition of the mattress, they did a little bit better cleaning for our second night and they swapped out the mattress. It still was not good, but it was better. The location to Busch Gardens is its biggest selling point. It’s about a mile and a half to the entrance of Busch Gardens, and less than that to Water Country USA. "

"I’m having a problem receiving a voucher of how much I paid at the hotel please send me a voucher"

"Clean room quiet area "

"Upon checking in we were highly encouraged to sit through a presentation to join the Timeshare linked to the property. Breakfasts would be served for those who are interested, otherwise no breakfasts available on a daily basis. We did get a list of local restaurants that were close by and some with delivery options. We were given a map to the room and discovered we were in a Colonial King Guestroom. Being on a ground floor is ideal since we were traveling with a pet and had paid a pretty hefty pet fee. When walking into the room our shoes were immediately sticking to the floor. After unpacking and putting items into the fridge from the cooler we spilled a small amount of water on the floor and I grabbed a washcloth to wipe it up... The absolute disgusting amount of dirt on it was a tell that it was not a clean room. There was dirt on the floor next to the bed also. I didn't report it because I had already unpacked everything and decided it wasn't worth the hassle, but I have included photos of the washcloth and my socks which I wore at all times while in the room. The bathroom was problematic too. The pedestal sink was so tiny and the miniscule glass shelf above was slanted enough that some items rolled off of it. We ended up putting our toiletries in cups on the window sill. The shower leaked somewhere because the bathmat was soaked when stepping out of the shower. The grounds were nice enough for walking the dog but there were no trash cans for poop bags. "