Hotel Keluarga di Winter Garden

"Amazing breakfast with many choices. Bed was comfortable and entire property was spotless!"

"I booked a 2 bedroom with a bigger king room paid for lake view went to the room and it was dirty had a awful smell like some dead fish.i went back to the front desk to change rooms they then gave me another 2 bedroom and i asked before i left if i was the same type of room i booked with a lake view.Receptionist said yes i went to the room and it was smaller and a tree was blocking the view. This room also the shower was nasty and waterbugs like crazy also the washer was nasty had hair in and a...

"Dear Hilton Management Team, I am writing to formally express my concerns regarding my recent stay. As a long-time Hilton guest, I arrived with the expectation of receiving at least the standard level of service I have consistently experienced over the past 30 years. Unfortunately, my experience at this property fell far below that standard. At check-in, I was required to swipe my card approximately six times before the system accepted it. This triggered a fraud alert with American Express,...

"The breakfast was laid out nicely so everyone could get around it. It always was very good."

"We have stayed here several times before but this trip they had some trouble at check in. The clerk was struggling with the computer process which took over 45 minutes. The frustrating part was a coworker standing idle did not respond to him when he asked questions SEVERAL times. It could have been other issues with them. We were frustrated and we were charged 2 times for the room in addition to the incidental charges although it was prepaid. In the morning the manager did fix the problem so I...

"Muy bueno todo "