"I stayed at Crowne Plaza Chester for the races and found it to be a bit of a mixed experience.
The hotel's location is excellent, making it very convenient for exploring Chester. The restaurant was lovely, and the breakfast was particularly good with a great selection of food. The reception areas and public toilets were also clean, well-presented, and gave a good first impression.
Unfortunately, the rooms let the hotel down. They are in need of modernisation, with dated furniture and décor that feels tired compared to the rest of the property. Some of the plug sockets in the room didn't work, which was frustrating, and the shower pressure was very weak, making it difficult to enjoy a proper shower.
Overall, the hotel benefits from a fantastic location, good food, and well-maintained public areas, but the rooms would greatly benefit from refurbishment and some attention to maintenance issues."