Search Hotels Near Wyndham Library Service - Manor Lakes Branch, Melbourne

"Great location close to train station, dining, shopping and casino. Staff very friendly and easy check in process. Parking onsite but quite tight for bigger cars. Room nice, clean and quiet. Have stayed here a few times now and would again. Onsite restaurant is great also with a good value breakfast. "

"Everything about this hotel was amazing. "

"Great location for the purpose of our trip. "

"Our stay was really nice but a few things were disappointing. We upgraded our room to deluxe but it felt really small. The pool was closed which was disappointing. There were many positives to our stay. Staff were very friendly and attentive. Lovely bottle of wine for our anniversary which was very kind. We were overcharged for cocktails during happy hour but staff assured us we would receive a refund for that. Overall I really nice stay with wonderful staff "

"Standard pillows were huge (too big). Shouldn’t have to ask for standard pillows."

"The rooms were good. The bed was very comfortable and also the pillows. However, the breakfast was much to be desired. There was a very long wait to receive made to order eggs, the pastry items and muffins don’t look to be made in house and looks like they’ve outsourced from another supplier - which is off putting. The baked beans, noodles scrambled eggs at the hot buffet looked like they’ve been sitting out for a long time and very dry. We paid for breakfast for 2 nights but didn’t bother eating the second day and ate from one of the many places on offer on Melbourne for a hearty meal. Also, the hotel is a bit inconvenient to get to and from. A lot of drivers don’t know where the entrance to the hotel is and miss it and you end up waiting a long time for a taxi. Plus there is a road closure at the moment which adds to the frustration. It is also a little out of the way from the city centre. So if you don’t know how to use trams or public transport, the taxi fares can be quite expensive. But the plus is that the customer service is amazing. Everyone is very friendly and helpful. I would stay again if the breakfast was more to the standard, as that’s important for me personally."

"Great location "

"Some cosmetic paint on doors and skirting board noticeable and coffee table had chips all around edge. Some marks on wall in bedroom. Picky but otherwise vetting was comfortable."

"My stay had many positives: the room was comfortable, the hotel was clean and elegant, staff were generally warm and friendly, the location was excellent, and the Diptyque toiletries were a lovely touch. However, several aspects fell below the standard expected of a 5-star hotel. Most concerning was a food safety issue. I advised staff of a prawn/crustacea allergy when ordering chicken satay and asked for no prawn chips. The dish arrived with plain chips, but the “fragrant rice” was mixed with prawns hidden beneath a fried egg. After one bite I felt an immediate mild reaction. If my allergy were more severe, the consequences could have been serious. It was alarming that the allergen was not listed, staff were unaware, and the dish was still served after I disclosed the allergy. Food quality overall was disappointing. The breakfast buffet felt well below the price point, and bar service was inconsistent, including a cocktail missing a key ingredient and careless wine service. I was also disappointed the spa was fully closed on ANZAC Day Saturday, as spa access was a major reason I booked and part of my birthday plans. There were also room maintenance issues: a wardrobe light that would not switch off, doors that would not fully close causing unwanted light overnight, and a leaking cold tap that pooled water on the vanity and soaked personal items. Overall, a pleasant property with strengths, but several avoidable lapses that felt below luxury hotel expectations."