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Gran Hotel Xalapa

3.5 star property
Comfortable hotel with fitness centre and children's pool

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Gran Hotel Xalapa

Hallway
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Free cots/infant beds, free rollaway beds, free WiFi, bed sheets
Combined shower/bathtub, free toiletries, towels
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
The price is Rp887.270
Rp1.046.978 total
includes taxes & fees
29 May - 30 May

Check out the area

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000
  • Popular LocationLos Tecajetes Park1 min walk
  • Popular LocationJuarez Park13 min walk
  • Popular LocationXalapa Cathedral14 min walk

Most relevant reviews

ExperimentalCarousel

16/10 Good

I reserved this hotel for my parents and they were really impressed wit the staff. The hotel needs a bit of TLC but it's...
Karina
Feb 9, 2017
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Room options

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

7.8/10 Good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

8.2/10 Very good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 28.00 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Xalapa

Gran Hotel Xalapa is located in Xalapa. Parque Ecológico Macuiltépetl and Cofre de Perote National Park reflect the area's natural beauty and area attractions include El Agora and Museo Interactivo de Xalapa.
Visit our Xalapa travel guideOpens in a new window

What's nearby

  • Los Tecajetes Park - 1 min walk
  • State Theatre - 11 min walk
  • Juarez Park - 13 min walk
  • Xalapa Cathedral - 14 min walk
  • Paseo de los Lagos Park - 3 min drive

Getting around

  • Xalapa Station - 17 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 126 min drive

Restaurants

  • Tom Mix - 4 min walk
  • El Asador - 5 min walk
  • La Estancia de los Tecajetes - 4 min walk
  • Restaurante Mocafetos - 1 min walk
  • Churrería de Xalapa - 1 min walk

About this property

Gran Hotel Xalapa

Property highlights
Consider a stay at Gran Hotel Xalapa and take advantage of a terrace, a garden and a playground. The on-site international cuisine restaurant, Mocafetos, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a gift shop and a 24-hour front desk
  • Luggage storage, meeting rooms and a front desk safe
Room features
All 200 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Galeria
  • Mocafetos

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 185.00 for adults and from MXN 110.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 9 AM.

How much does it cost to stay at Gran Hotel Xalapa?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Xalapa on 29 May 2024 start from Rp887.270, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gran Hotel Xalapa?

Self-parking is free at this property.

What time is check-in at Gran Hotel Xalapa?

Check-in begins at 3 PM.

What time is check-out at Gran Hotel Xalapa?

Checkout is at 1 PM.

Where is Gran Hotel Xalapa located?

Situated in Xalapa, this hotel is within a 10-minute walk of Los Tecajetes Park and Xalapa Metropolitan University. State Theatre and Diego Rivera Gallery are also within 15 minutes.

Gran Hotel Xalapa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 278 reviews" "
Rating 8 - Good. 99 out of 278 reviews" "
Rating 6 - Okay. 66 out of 278 reviews" "
Rating 4 - Poor. 22 out of 278 reviews" "
Rating 2 - Terrible. 13 out of 278 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jeffrey

Stayed 1 night in Jul 2023

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Stayed 7 nights in Jan 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

4/10 Poor

Maribel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
muy buena locación pero tuve que moverme de hotel porque el internet nunca funciono, lo mismo que la television, la llave del cuarto tampoco tenia que ir a recepción por lo menos 3 veces para que activaran la llave
Stayed 3 nights in Dec 2021

10/10 Excellent

ROLANDO

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

6/10 Okay

Alfonso

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Need a lot of improvement on the build and better front desk services
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY MALA ACTITUD, ME RESOLVIO UN PROBLEMA, PERO NADA ATENTA, LA ALBERCA NO ESTA CLIMATIZADA, EL DESAYUNO MUY RICO, PERO SOLO INCLUIA LOS ADULTOS Y LOS NIÑOS NO, Y NO LO ESPECIFICA, EN GENERAL BUENO, PERO PARA LAS CONDICIONES MUY CARO
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019