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Gran Hotel Xalapa

4.0 star property
Travelers find a peaceful urban retreat with verdant gardens in Xalapa, where days filled with activities lead to evenings of fine dining and cocktails

Choose dates to view prices

Located in the heart of Xalapa, Gran Hotel Xalapa combines relaxation with adventure. Visitors can stroll through the garden, sample international dishes at Mocafetos restaurant, or relax by the outdoor pool on comfortable sun loungers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp963.215
Rp1.136.593 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Xalapa Centro, a neighbourhood in Xalapa, is home to Gran Hotel Xalapa. Cofre de Perote National Park and Los Tecajetes Park reflect the area's natural beauty and area attractions include El Agora and Interactive Museum of Xalapa (MIX). Ready for a night out? Consider IMAC Xalapa and Texin Events Coatepec. Visit our Xalapa travel guide
Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Church in Xalapa, Veracruz State of Mexico
    Xalapa Cathedral
    12 min walk - 1.0 km
  • Los Tecajetes Park
    2 min walk - 0.2 km
  • Juarez Park
    10 min walk - 0.9 km
  • Palacio de Gobierno
    12 min walk - 1.0 km
  • Paseo de los Lagos Park
    17 min walk - 1.4 km

Getting around

  • Xalapa Station
    14 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    110 min drive

Restaurants

  • La Estancia de los Tecajetes
    5 min walk
  • Hotel Xalapa
    1 min walk
  • Maíz & Trigo
    4 min walk
  • ZOOM terraza
    4 min walk
  • Tom Mix
    5 min walk

About this property

Gran Hotel Xalapa

Upscale hotel located in Xalapa Centro
Consider a stay at Gran Hotel Xalapa and take advantage of a terrace, a garden and a playground. The on-site international cuisine restaurant, Mocafetos, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and luggage storage
  • A lift, a banquet hall and outdoor furniture
Room features
All 200 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

Similar properties

Outdoor pool, pool loungers
Hotel Misión Xalapa
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
7.6 out of 10, Good, 467 reviews
The price is Rp844.494
Rp996.503 total
includes taxes & fees
15 Mar - 16 Mar
Hotel Misión Xalapa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Galeria
  • Mocafetos

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 185.00 for adults and from MXN 110.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9 AM to 8 PM

Property is also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM to 8 PM.

How much does it cost to stay at Gran Hotel Xalapa?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Xalapa on 13 Apr 2026 start from Rp963.215, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gran Hotel Xalapa?

Self-parking is free at this property.

What time is check-in at Gran Hotel Xalapa?

Check-in begins at 3 PM.

What time is check-out at Gran Hotel Xalapa?

Checkout is at 1 PM.

Where is Gran Hotel Xalapa located?

Located in Xalapa Centro, this hotel is within a 10-minute walk of Los Tecajetes Park and Xalapa Metropolitan University. State Theatre and Juarez Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Hotel Xalapa Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 103 out of 356 reviews
Rating 8 - Good. 124 out of 356 reviews
Rating 6 - Okay. 80 out of 356 reviews
Rating 4 - Poor. 29 out of 356 reviews
Rating 2 - Terrible. 20 out of 356 reviews

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

4/10 Poor

Jerry C.

Let me talk
Stayed 1 night in Nov 2025

6/10 Okay

CP Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great hotel. Very clean. Huge rooms. A bit far from the hottest venues and from the good restaurants. BUT the whole site is just great and Xalapa's taxi system is impeccable and very very low cost. The pool is exceptional (fresh water, without chlore). A little negative : where I had my room there was lots of unwanted noise as early as 6:00 AM, such as the huge ice machines, maintenance, etc. But overall, I would return there without hesitation.
Stayed 7 nights in Sep 2025

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
yes i like it
Stayed 2 nights in Aug 2024

8/10 Good

carlos tiburcio martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Stayed 7 nights in Jan 2023

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación y limpieza bien pero el personal de recepción llega ser poco amable
Stayed 2 nights in Dec 2025

10/10 Excellent

Saulo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones y em personal estuvo bien. Pero la habitación que me dieron, se escuchaba mucho ruido por la noche (por fiestas que habían) y por la mañana otros ruidos(no se si de limpieza, de una bomba o un motor), por lo que no pude dormir bien.
Stayed 1 night in Dec 2025

6/10 Okay

Eli

Liked: Cleanliness
La cama estaba muy pequeña de largo, los pies me quedaban colgando, mido 1.70. El baño tenia bañera pero no tenía el tapon solo la pura cadena y el seguro de la lllave no funcionaba
Stayed 1 night in Nov 2025

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
La habitación es comoda, pero con mobiliario viejo, no hay suficientes enchufes de luz (solo uno en toda la habitación), colchón duro, sábanas y almohadas percudidas. Te presentan plancha en lobby, pero no cuentan con burro de planchar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, algunos detalles en la habitación por antigüedad pero nada grave…
Stayed 1 night in Nov 2025

10/10 Excellent

César Gerardo

Liked: Cleanliness, staff & service, amenities
El hotel muy bien en limpieza, así como el servicio a la habitación
Stayed 2 nights in Nov 2025

10/10 Excellent

J. Armando

Liked: Cleanliness, amenities, property conditions & facilities
Un buena atención
Stayed 5 nights in Nov 2025

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
Noise from renovations in the hotel was considerable.
Stayed 1 night in Nov 2025

8/10 Good

Eleonaí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que requiero está bien Lamento que no esté incluido el desayuno.
Stayed 1 night in Oct 2025

8/10 Good

JAHIR

Liked: Staff & service, amenities
El único detalle que no me gusto, fue que ... llegue con un sandwich y lo coloque sobre el tocador de la habitación, en lo que baje mis maletas y etc, cuando me lo iba a comer vi que una cucaracha ya me había ganado, la cual salió del cajón y se quería volver a esconder, pero la alcance y la deje muerta sobre el piso. Por favor, pidan al personal de limpieza que revisen las habitaciones antes de entregarlas al huésped. Por lo demás estuvo excelente, muy cómodo y accesible. El personal muy servicial, solo que había cosas como una silla, que no nos pudieron dar, pero pedimos una cafetera y tasas y esa si, nos la prestaron. Muy a gusto!!
Stayed 2 nights in Oct 2025

6/10 Okay

Jonnathan Josue

Liked: Cleanliness
Disliked: Property conditions & facilities
Me gustan los cuartos, la propiedad es muy grande pero hay lugares que les falta repara, tiene gimnasio pero es muy limitado y la mayoría de implementos no funcionan
Stayed 2 nights in Oct 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Habitaciones limpias pero descuidadas.
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
La habitacion muy limpia El personal muy atento El jardin muy bonito Agua de la Alberca fria pero un lugar muy bonito
Stayed 4 nights in Oct 2025

2/10 Terrible

Martha Angélica

Liked: Cleanliness, amenities
Disliked: Staff & service
No aplica
Stayed 2 nights in Sep 2025

6/10 Okay

Ernestina

El deterioro en que se encuentran las instalaciones, y el mobiliario las cortinas sucias, las alfombras viejiiisimas,todo viejo sin mantenimiento, el elevador sin sensores El personal amable y el restaurante muy bueno
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Era muy segura el área de estacionamiento, muy limpio, el personal muy amable, el restaurante estupendo igual la alberca, el bar. La relación calidad-precio excelente. Muy recomendable.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
La reservación no estaba completa, uno de los cuartos tuvimos que esperar a que estuviera limpio, el asiento del sanitario estaba roto aunque lo cambiaron rapidamente, el aire acondicionado no servia cuaro3129 y desactivaron todas las llaves de los cuartos el domingo, asi mismo se tenia que ver la clave del internet seguido
Stayed 3 nights in Sep 2025