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Reviews of Swiss-Belboutique Yogyakarta

4.5 out of 5
Swiss-Belboutique Yogyakarta
Jl. Jend. Sudirman No. 69, Yogyakarta, DI Yogyakarta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 215 reviews" "
Rating 8 - Good. 64 out of 215 reviews" "
Rating 6 - Okay. 3 out of 215 reviews" "
Rating 4 - Poor. 2 out of 215 reviews" "
Rating 2 - Terrible. 0 out of 215 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chinhuat

Liked: Cleanliness, staff & service, property conditions & facilities
everything was way better than i was expecting, from the frontdesk to the housekeeping & the dining, service were exceptional.
Stayed 2 nights in Feb 2024
Response from Alessandro Migliore | General Manager on 4 Mar 2024
Dear chinhuat,I am very proud to hear that you found our staff were friendly and helpful. This is definitely what we are aiming for at Swiss-Belboutique Yogyakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized.Thank you very much for sharing your experience, and I really hope we will have a chance to welcome you again.Kind regards,

8/10 Good

christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quality and range of breakfast was below average. Waffles not cooked through properly. Chicken too dry. Other than this we enjoyed our stay. Thanks!
Stayed 1 night in Feb 2024
Response from Alessandro Migliore | General Manager on 4 Mar 2024
Dear christine,First of all I would like to thank you in choosing Swiss-Belboutique Yogyakarta as your preferred accommodation during your trip.I apologize that you found your stay experience did not meet your expectations. Your comment is valuable, I highly appreciated it. I will certainly address the problem you encountered to better serve our future guests.Once again, I apologize for the inconvenience caused and I looking forward to welcoming you back to Swiss-Belboutique Yogyakarta in the near future. Thank you.Kind Regards,

10/10 Excellent

Abdellatif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL. BREAKFAST IS VERY GOOD PLUS MANY DINING OPTIONS.
Stayed 3 nights in Feb 2024
Response from Alessandro Migliore | General Manager on 4 Mar 2024
Dear Abdellatif,Thank you for sharing your positive feedback on Expedia and giving Swiss-Belboutique Yogyakarta your perfect rating.We are very grateful to know that you loved our delicious food.We will definitely be very happy to welcome you again on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Sukir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained and relax environment for a quiet n relaxing stay
Stayed 3 nights in Jan 2024
Response from Alessandro Migliore | General Manager on 6 Feb 2024
Dear Sukir,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the hotel ambience those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Stephanie, Marina Del Rey

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Prime location, service was excellent- staff was extremely helpful and understanding and goes above and beyond. Breakfast was really good as well and check in/out hotel was seamless. Privacy was respected. Highly recommended! Thank you!
Stayed 3 nights in Dec 2023
Response from Alessandro Migliore | General Manager on 24 Jan 2024
Dear Stephanie,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved our breakfast, hotel location and the staff friendliness, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,

8/10 Good

Anuprita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and beautiful. Staff was friendly. Our room was corner room, it was next to busy street, it was very noisy. Could not sleep well because of traffic noise. We also found a baby cockroach in our closet, which really put me off. Breakfast was very good.
Stayed 3 nights in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Anuprita,I would like to thank you for your stay with us during your recent trip to Yogyakarta.Your comments concerning the room ambience and cleanliness is valuable for us.Please accept our sincere apologies for the lapse in service. I will certainly address the problem you encountered to better serve our future guests.Should you at the meantime need any assistances, please do let us know.I am looking forward to welcome back at Swiss-Belboutique Yogyakarta soon.Kind regards,

8/10 Good

Zakariah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very freindly and helpfull.
Stayed 4 nights in Dec 2023
Response from General Manager on 4 Jan 2024
Dear Zakariah,I am very proud to hear that you found our staff were friendly and helpful. This is definitely what we are aiming for at Swiss-Belboutique Yogyakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized.Thank you very much for sharing your experience, and I really hope we will have a chance to welcome you again.Kind regards,

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuestra estadía fue muy buena los 5 días que estuvimos allí. El personal sumamente amable y atentos.A pesar de ser una cuidad con más turismo local, el nivel de Inglés en recepción fue muy bueno Destacamos el servicio de buffet de desayuno ( variadisimo y delicioso) y la ubicación del hotel es excelente ( cerca de otros restaurantes )
Stayed 5 nights in Dec 2023
Response from General Manager on 4 Jan 2024
Dear Viviana,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the food variation at breakfast that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Ramle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4D3N, family room of 4. There was excellent hospitality from the staffs, spacious accommodation. Overall, it a special experience. Would definitely recommend to others. And will be returning in later future.
Stayed 3 nights in Dec 2023
Response from Nungrudin Sukmawati | General Manager on 14 Dec 2023
Dear Ramle,I am very proud to hear that you found our staff were friendly and helpful. This is definitely what we are aiming for at Swiss-Belboutique Yogyakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized.Thank you very much for sharing your experience, and I really hope we will have a chance to welcome you again.Kind regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nungrudin Sukmawati | General Manager on 6 Dec 2023
Dear Anna,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Expedia from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swiss Belboutique is a very decent hotel. I love the location, not too far from the Borobudur or Prembanan and the Kraton/Taman Sari. Walking distance to the Malioboro district. The room is very decent size and well appointed and very well maintained. Great hotel staff, friendly and engaging. I’d definitely stay again if I’m in town.
Stayed 3 nights in Nov 2023
Response from Nungrudin Sukmawati | General Manager on 12 Nov 2023
Dear Daniel,Thank you for your great review on your recent stay with us.It is so delightful to receive such a good review, and being recommended to other guests who wants to spend their stay in Yogyakarta area.See you soon on your next trip to Yogyakarta.Kind regards,

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Nungrudin Sukmawati | General Manager on 12 Nov 2023
Dear Cecilia,Thank you for your great review on your recent stay with us.It is so delightful to receive such a good review, and being recommended to other guests who wants to spend their stay in Yogyakarta area.See you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nungrudin Sukmawati | General Manager on 12 Nov 2023
Dear Lisa,Thank you for your great review on your recent stay with us.It is so delightful to receive such a good review, and being recommended to other guests who wants to spend their stay in Yogyakarta area.See you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel property. Breakfast was included and they have variety of options. Some Western food and Indonesian food. Staff was very friendly.
Stayed 4 nights in Oct 2023
Response from Nungrudin Sukmawati | General Manager on 17 Oct 2023
Dear Mr. Walter,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and staff friendliness , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Amparo Noemi

Travelled with family
Liked: Property conditions & facilities
Service is great!
Stayed 3 nights in Jul 2023
Response from Nungrudin Sukmawati | General Manager on 20 Jul 2023
Dear Amporo Noemi,Thank you for your review, we really appreciate you taking the time.I am so happy to know that our team made the extra effort to ensure your stay was as comfortable as possible.The staff has always been our greatest asset and strength, and I will ensure they are aware that you noticed and appreciate their effort.Once again thank you, and we look forward to welcoming you back to Swiss-Belboutique Yogyakarta on your next trip.Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W L
Staff very helpful and friendly.
Stayed 4 nights in Jun 2023
Response from Nungrudin Sukmawati | General Manager on 20 Jul 2023
Dear Our Valued guest,I am very proud to hear that you found our staff were friendly and helpful. This is definitely what we are aiming for at Swiss-Belboutique Yogyakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized.Thank you very much for sharing your experience, and I really hope we will have a chance to welcome you again.Kind regards,

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2023
Response from Nungrudin Sukmawati | General Manager on 19 Jun 2023
Dear Harold,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Expedia from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,

8/10 Good

Lian Eng

Stayed 4 nights in Jun 2023
Response from Nungrudin Sukmawati | General Manager on 20 Jul 2023
Dear Lian Eng,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Expedia from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will love it
What a great time we had. Stay here with confidence
Stayed 5 nights in Jun 2023
Response from Nungrudin Sukmawati | General Manager on 16 Jun 2023
Dear Mr. Raney,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Hotels.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and amenities though swimming pool was closed for several days
Stayed 5 nights in Jun 2023
Response from Nungrudin Sukmawati | General Manager on 16 Jun 2023
Dear Our Valued Guest,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.I would also like to apologize for the inconvenience during your stay regarding swimming pool facility, we have done the necessary action so that our team is better informed and such thing will not occur again in the future.Thank you for sharing positive feedback on from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Wimala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well built, Centrally located hotel
This is a very nice hotel. This hotel is clean, great condition, smells good, centrally located. Breakfast is good with the touch of traditional Indonesian food. We ill come back.
Stayed 2 nights in May 2023
Response from Nungrudin Sukmawati | General Manager on 25 May 2023
Dear Ms. Wimala,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, cleanliness, hotel location and delicious food from our breakfast, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Adam L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Great hotel and staff. Very clean and comfortable. Center of the city
Stayed 1 night in Apr 2023
Response from Nungrudin Sukmawati | General Manager on 15 Apr 2023
Dear Mr. Adam,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta areaWe look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating staff
Staff accommodate to my request upon check-in and try his best to find the suitable room which fortunately is available.
Stayed 2 nights in Dec 2022
Response from Nungrudin Sukmawati | General Manager on 12 Jan 2023
Dear our valued guest,Thank you for your review on us, really appreciate it.I am so happy to know that our team took the extra mile, and ensuring your stay as comfortable as possible, and sorted out the request that wish to have, prior your arrival.The staff has always been our greatest asset and strength, and I will ensure they are aware that you noticed and appreciate their effort.Once again thank you, and looking forward to welcome you back in our hotel on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Giza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Parking space a bit small.
Stayed 1 night in Jan 2022
Response from Nungrudin Sukmawati | General Manager on 18 Jan 2022
Dear Giza, First of all I would like to thank you in choosing Swiss-Belboutique Yogyakarta as your preferred accommodation during your trip. We are glad to know you're happy and enjoy stay here. We do apologize for our parking space. As simplicity is our management commitment to provide an excellent service by providing free valet service. We are looking forward to welcome you back soon. Thank You Warm Regards,

10/10 Excellent

Hendra yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Nungrudin Sukmawati on 25 Oct 2021
Dear Hendra Yan, We are so pleased and humbled to know that you think we are the best hotel in Yogyakarta area. We will always strive to maintain what we deliver to you on your first stay with us recently, and we hope that your next stay will be as great or even better than your recent stay. Thank you for sharing your stay experience, and looking forward to welcome you back on the near future. Kind regards, Nungrudin Sukmawati | General Manager

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the nicer hotels in the area. Very clean and comfortable. Pool has an amazing view but it closes early. Breakfast is nice but on the smaller side compared to other hotels of that caliber. Would consider staying again.
Stayed 1 night in Mar 2020
Response from Erny Kusmastuti on 30 Mar 2020
Dear Sara, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Erny Kusmastuti on 23 Mar 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020
Response from Erny Kusmastuti on 23 Mar 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

8/10 Good

Sarah

Stayed 3 nights in Mar 2020
Response from Nungrudin Sukmawati | General Manager on 12 Nov 2023
Dear Sarah,Thank you for your great review on your recent stay with us.It is so delightful to receive such a good review, and being recommended to other guests who wants to spend their stay in Yogyakarta area.See you soon on your next trip to Yogyakarta.Kind regards,

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Rooms are extremely quiet, and very elegantly appointed. Excellent location and excellent breakfast
Stayed 2 nights in Feb 2020
Response from Erny Kusmastuti on 18 Feb 2020
Dear Colin, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel staff provide excellent customer service and they are very helpful. Breakfast buffet has quite a lot of variety. They have special dinner buffet rate for hotel guests on every Saturday and the variety is quite good. The hotel is clean and room is comfy. There is not much to see at the surroundings of the hotel but one can call Grab to go to Malioboro street easily. Grab service is at very affordable rate and can get a car quite easily & the driver will arrive quite fast.
Stayed 3 nights in Jan 2020
Response from Erny Kusmastuti on 6 Feb 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Cato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Erny Kusmastuti on 3 Feb 2020
Dear Cato, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive hotel, good size room, breakfast fine, pool small. Courteous staff, Wawan was helpful with some local info.
Stayed 1 night in Jan 2020
Response from Erny Kusmastuti on 30 Jan 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Erny Kusmastuti on 23 Jan 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Erny Kusmastuti on 20 Jan 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020
Response from Erny Kusmastuti on 14 Jan 2020
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. It was good to hear that you enjoyed your stay. Unfortunately, some of our services / facilities did not meet your expectation. However, we have forwarded this information to department concerned to follow up accordingly. We wish you will always consider to return to Yogyakarta and Swiss-Belboutique Yogyakarta. On your next holidays We are pleased to welcome you back. Kind regards, General Manager

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle s ay, you will hardly regret it! Worth it
It was extremely good. Everything was almost perfect. I first fell in love with the lobby the moment i entered, welcomed by the lemongrass luxurious smell, accompanied by the gold platings of the interior design. My expectations was surpassed again when they served us welcome drinks and a small piece of dessert. The room, the lounge area and interior design of the whole hotel was well thought-out and even the toilet bowl was extra large.The lobby toilet is super nice with marble walls and not to mention the breakfast buffet - it was great!!!! Looking forward to going back to the hotel everynight, didnt regret staying there for 4 nights. Usually i dont like to stay at a place for too long when travelling! However, 2 things to improve on for the hotel management: 1) some of the towels had stains on them. I know it's hard for white cloth to stay white forever but since youre a 4.5/5 star hotel please take note of this. 2) the floor for the bathing cubicle had some grit/some pebbles or dirt at the corner/sides. Please do proper cleaning before letting guests check in. Thanks!
Stayed 4 nights in Dec 2019
Response from Erny Kusmastuti on 11 Jan 2020
Dear Hani, Thank you for taking time to review Swiss-Belboutique Yogyakarta. It was good to hear that you enjoyed your stay. Unfortunately, our towel and bathroom cleanliness did not meet your expectation. However, we have forwarded this information to department concerned to follow up accordingly. We wish you will always consider to return to Yogyakarta and Swiss-Belboutique Yogyakarta. On your next holidays We are pleased to welcome you back. Kind regards, General Manager

10/10 Excellent

Yahaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Nearby masjid, town centre, Kfc, Pizza Hut, McDonald’s, Maybank...etc.., all nearby,
Stayed 2 nights in Dec 2019
Response from Erny Kusmastuti on 9 Jan 2020
Dear Yahaya, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

ROHANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. All staff are friendly and helpful. Very courteous , attentive & prompt service. Ambience is excellent. Very clean hotel and room. All rooms are non-smoking. There is a penalty of Rp1.5 million if found smoking in room.
Stayed 5 nights in Dec 2019
Response from Erny Kusmastuti on 28 Dec 2019
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Youngkwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Erny Kusmastuti on 10 Dec 2019
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Fiefie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Erny Kusmastuti on 18 Nov 2019
Dear Fiefie, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Erny Kusmastuti on 18 Nov 2019
Dear Alan, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my first choice in Jogja
It is my second time staying here for biz trip. The room is model and clean. The hotel's breakfast is very nice. The staff are very friendly. Only the wifi signal is not stable.
Stayed 2 nights in Sep 2019
Response from Erny Kusmastuti on 14 Oct 2019
Dear Ben, Thank you for taking time to review Swiss-Belboutique Yogyakarta. It was good to hear that you enjoyed your stay. Unfortunately, our WiFi connection did not meet your expectation. However, we have forwarded this information to department concerned to follow up accordingly. We wish you will always consider to return to Yogyakarta and Swiss-Belboutique Yogyakarta. On your next holidays We are pleased to welcome you back. Kind regards, General Manager

10/10 Excellent

Kwok leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with really good services
The furnishings are new and trendy. Roof top bar and restaurant provides good services and nice menu too. Front desk reception was helpful and especially gave good advice on tours around. My experience with sincere help from Ali on booking of dance show tickets is really memorable.
Stayed 2 nights in Oct 2019
Response from Erny Kusmastuti on 21 Nov 2019
Dear Kwok Leung, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Erny Kusmastuti on 20 Sep 2019
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel In Yogyakarta
It was great and we will probably stay here again, when we coming back to Yogyakarta 💝😘🙏👍
Stayed 4 nights in Aug 2019
Response from Erny Kusmastuti on 10 Sep 2019
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

SHANKHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff shines
Extremely welcoming and helpful staff Very comfortable room with a choice of pillows for the bed A wide breakfast spread and a location within a short taxi drive to the local attractions Only complaint:iffy wifi
Stayed 5 nights in Aug 2019
Response from Erny Kusmastuti on 4 Sep 2019
Dear Shankha, Thank you for taking time to review Swiss-Belboutique Yogyakarta. It was good to hear that you enjoyed your stay. Unfortunately, our wifi did not meet your expectation. However, we have forwarded this information to department concerned to follow up accordingly. We wish you will always consider to return to Yogyakarta and Swiss-Belboutique Yogyakarta. On your next holidays We are pleased to welcome you back. Kind regards, General Manager

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Erny Kusmastuti on 29 Aug 2019
Dear Our Valued Guest, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BestinYogyakarta
A lovely hotel with nice people in a quiet area of town. Good breakfast selection. They have a shuttle every 2 hours to the central area during the day but it stops at 6:00. About 2 hours by car to Borobudur and another hour to Pambanan so book a car for the day (500 Indonesia).
Stayed 3 nights in Aug 2019
Response from Erny Kusmastuti on 21 Aug 2019
Dear Judi, Thank you for taking time to review Swiss-Belboutique Yogyakarta. Your review is valuable for us and other potential guests to stay. We wish your memorable stay experience will always bring you back to Yogyakarta and Swiss-Belboutique Yogyakarta. We are pleased to welcome you back in the near future. Kind regards, General Manager