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Reviews of The St. Regis Zhuhai

5 out of 5
The St. Regis Zhuhai
No. 1663 Yinwan Road, Wanzai, Xiangzhou, Zhuhai, Guangdong

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 130 reviews" "
Rating 8 - Good. 32 out of 130 reviews" "
Rating 6 - Okay. 2 out of 130 reviews" "
Rating 4 - Poor. 1 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

WenHui

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The St. Regis Zhuhai on 24 Oct 2023
尊敬的宾客,您好!诚挚感谢您近日入住珠海瑞吉酒店并花时间为我们撰写评论。得知您在此度过了一段舒适、愉悦的时光,让我们倍感荣幸。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。我们非常高兴您有一个满意的入住体验,您的好评是我们前行的动力。再次向您抽出宝贵的时间为酒店做出点评表达诚挚的感谢,并期待您的再次光临! 祝您生活愉快!

10/10 Excellent

Wien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service by all hotel staff!
Stayed 1 night in Aug 2023
Response from Liam Zhang on 24 Aug 2023
Dear Valued Guest, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!

10/10 Excellent

naseer

Stayed 1 night in Feb 2023
Response from Liam Zhang on 9 Jun 2023
尊敬的賓客,您好!誠摯感謝您近日入住珠海瑞吉酒店並花時間為我們撰寫評論。得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。珠海瑞吉酒店與澳門僅一水之隔,以雲端視角俯瞰壯闊的海景和澳門珠海的繁華城市景觀,客房內均配備瑞吉經典睡床,搭配芙蕾特Frette床品,浴室內配有水療級別的浴缸,為賓客打造專屬於自己的溫馨幽居。瑞吉酒店作為百年奢華品牌一直保持著一絲不苟的服務傳統,為您創造超越期望的入住體驗是我們矢志不渝的追求。我們非常高興您有一個滿意的入住體驗,您的好評是我們前行的動力。再次向您抽出寶貴的時間為酒店做出點評表達誠摯的感謝,並期待您的再次光臨! 祝您生活愉快!

10/10 Excellent

CHAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Very high end hotel
Stayed 2 nights in May 2021
Response from Liam Zhang on 4 Jun 2021
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!Thank you again for your feedback and support, we look forward to welcoming you back in the near future.

10/10 Excellent

Robert, Kidderminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious. Kind English speaking staff who were very helpful. Stunning views and facilities
Stayed 3 nights in Sep 2020
Response from General Manager - Alex Chalk on 1 Oct 2020
Dear Robert, Thank you for choosing The St. Regis Zhuhai, and for sharing your valuable comments on your recent stay with us. Beside hotel it is the HuaFa Shi Zi Men shopping mall, there are a lot of restaurant and drink shop. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. We hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

8/10 Good

Yu

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Kim Jin on 2 Sep 2020
珠海瑞吉酒店感谢您的认可。下次您来到可以体验位于酒店41层的瑞吉酒廊有非常特色的瑞吉下午茶。您还可以去到酒店门前的情侣路感受与澳门近在咫尺的感觉,非常欢迎您下次来打卡体验!再次感谢您的评价,期待再次为您服务。

6/10 Okay

Annie, Cambridge, MA

Travelled with partner
Liked: Amenities, property conditions & facilities
Window was dirty. Some ocean view room can see Macau, some has tricky angle and can only allow you see ocean. Most staff has difficulty communicating in English. The facility itself as a whole was pleasant.
Stayed 2 nights in Jan 2020
Response from Juan Samso General Manager The St. Regis Zhuhai on 27 Jan 2020
Dear Annie, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us.We feel extremely sorry that we missed the opportunities to offer you a memorable experience. I truly understand your disappointment as well as your expectations to enjoy the luxury service. Thank you again for taking your time to share your valuable feedback and we can ensure that we will exceed guest expectations in the future. On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us. Sincerely

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Juan Samso General Manager The St. Regis Zhuhai on 13 Jan 2020
Dear Valued Guest, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

YUI HIN ARVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from JUAN SAMSO General Manager The St. Reg on 9 Jan 2020
Dear YUI HIN ARVIN, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Amazing
This property gotta be one of my most memorable stay ever. The room and service are top notch. Will definitely come back again for sure.
Stayed 2 nights in Dec 2019
Response from JUAN SAMSO General Manager The St. Regis Zhuhai on 3 Jan 2020
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 30 Dec 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

David, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved just one night in the St. Regis Zhuhai. We wish we could have stayed a whole week! From the moment we arrived, we were greeted with the most professional, kind, courteous and sincere service from every staff member. This is such an elegant hotel, and yet it's so nice to be welcomed in such a friendly, down to earth manner. Stella showed us to our room, provided us with some information and answered our questions. In the fitness centre, Bianca and her team were so nice and friendly! The only constructive feedback we can offer is that the jacuzzi pool has a drain that is incredibly loud and we found it distracting from being able to really enjoy the space. We spoke to the staff working at the pool and it seems they are aware of this so hopefully steps are being taken to silence the drain soon. We highly recommend this hotel to anyone staying in Zhuhai that values outstanding amenities, friendly, sincere staff and the amazing views of Zhuhai!
Stayed 1 night in Dec 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 10 Dec 2019
Dear David, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Stella and Bianca, that means a lot to them.Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

CHEUK HIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 6 Nov 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services. Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

8/10 Good

MAN LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Oct 2019
Response from JUAN SAMSO General Manager The St. Regis Zhuhai on 22 Oct 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 22 Oct 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hardware and services of this hotel was unbeatable! While it situated in an developing area and was surrounded by construction sites, the relatively cheap price tag compensated it well enough.
Stayed 1 night in Jun 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 11 Sep 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly will come back
The design of the room is perfect with closet area and big bathroom. Excellent view. The service rendered is high-end. The only problem is the leaking of water from the shower area to the bathroom which is subject to improvement.
Stayed 2 nights in Aug 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 20 Aug 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

YC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious & excellent hospitality; will choose this hotel if going to Zhuhai
Stayed 1 night in Aug 2019
Response from Sincerely,JUAN SAMSO General Manager The St. Reg on 13 Aug 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Sincerely,JUAN SAMSO General Manager The St. Reg on 13 Aug 2019
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! On behalf of the House of Astor in Zhuhai, thank you for giving us the opportunity to improve and we look forward for your next stay with us.

8/10 Good

Man Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, far from city Centre
location of the hotel is bit far away from city centre. Nothing nearby except the Convention Centre and another hotel. Hotel is gorgeous, with excellent service.
Stayed 1 night in Aug 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 8 Aug 2019
Dear Man Sze, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Pual, that means a lot to him. Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 24 Jul 2019
尊敬的宾客, 您好! 感谢您入住珠海瑞吉酒店,我们很高兴得知您有一个满意的入住体验。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。 瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。酒店将不断提高服务质量,带给您更多惊喜体验。 再次感谢您的评价,我们期待您的再次光临。 Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 18 Jul 2019
尊敬的宾客, 您好! 感谢您入住珠海瑞吉酒店,我们很高兴得知您有一个满意的入住体验。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。 瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。酒店将不断提高服务质量,带给您更多惊喜体验。 再次感谢您的评价,我们期待您的再次光临。 Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 25 Jun 2019
尊敬的宾客, 您好! 感谢您入住珠海瑞吉酒店,我们很高兴得知您有一个满意的入住体验。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。 瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。酒店将不断提高服务质量,带给您更多惊喜体验。 再次感谢您的评价,我们期待您的再次光临。 Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 8 Jun 2019
尊敬的Wing, 您好! 感谢您入住珠海瑞吉酒店,我们很高兴得知您有一个满意的入住体验。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。 瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。酒店将不断提高服务质量,带给您更多惊喜体验。 再次感谢您的评价,我们期待您的再次光临。 Dear Wing, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 27 May 2019
Dear Valid Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 15 May 2019
Dear Valid Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Echo that means a lot to them. Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Tanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 13 Jun 2019
Dear Tanny, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Please rest assured that I have personally shared your kind words to Echo that means a lot to them. Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Carol, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, nicely renovated hotel. Excellent service. Swimming pools (both outdoor and indoor) are a bit small. Difficult to hire a taxi during peak hour due to the remote location of the hotel.
Stayed 1 night in Apr 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 23 Apr 2019
Dear Carol, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Kam Chuen David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 22 Apr 2019
Dear Kam Chuen David, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Juan Samso General Manager The St. Regis Zhuhai on 2 Apr 2019
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Zhuhai. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support,we look forward to welcoming you back in the near future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Juan Samso on 22 Feb 2019
Dear William, Thank you for staying with us and and taking the time to share your valuable feedback with us. I was delighted to hear that you were satisfied with the room, butler and in room dining, whilst more important the butler team delivered the bespoke service. We truly look forward welcoming you back very soon again and hopefully you will have time to visit all our facilities. Until then, we wish you the very best. General Manager

10/10 Excellent

Shu Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from 沈君隆 总经理 珠海瑞吉酒店 on 31 Jan 2019
尊敬的Shu Ting,您好!非常荣幸您能莅临珠海瑞吉酒店,十分感谢您的近期入住,以及抽出宝贵的时间对我们的服务进行评价,非常遗憾我们酒店的位置和服务未能达到您的期望,对此我们深表歉意。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。关于酒店餐厅的更多资讯请与我们联系。最后,我谨代表珠海的阿斯特之家,再次感谢您抽出宝贵的时间与我们分享您的反馈。 期待您的再次光临! 祝您生活愉快!

10/10 Excellent

Suet Shing

Liked: Cleanliness, staff & service, property conditions & facilities
住宿環境非常好,職員及管家服務態度非常好。 中餐餐廳服務很好,對食物都很滿意。 只是房間迷你吧有個別玻璃杯未完全清潔。
Stayed 7 nights in Apr 2024
Response from 珠海瑞吉酒店 on 24 Apr 2024
尊敬的賓客,感謝您選擇珠海瑞吉酒店以及抽出寶貴時間給我們的回饋。我們瞭解到您此次行程中體驗到的不完善的服務,對此感到非常抱歉,請接受我誠摯的道歉。我已經將您的回饋告知我們的各部門負責人, 並針對您提出的問題進行改善。我很遺憾在您入住期間我們錯過了很多為您提供真正瑞吉服務的機會。奢華服務體現在細節,我完全理解您對我們的期望,請相信這不是瑞吉的一貫標準,我們將繼續努力改善和改進所有客人的服務品質和體驗。正是您的寶貴建議和意見,讓我們能及時發現工作中存在的疏漏並及時改進,使我們有動力不斷提高服務標準。希望您能再給我們一次寶貴的機會,讓我們彌補這次的過失,為您創造真正的瑞吉體驗。

8/10 Good

KA FAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務好,職員有禮,但check in 時間要等太長,安排需要改善。
Stayed 2 nights in Dec 2023
Response from 珠海瑞吉飯店 on 18 Mar 2024
尊敬的賓客,您好!誠摯感謝您近日入住珠海瑞吉酒店並花時間為我們撰寫評論。得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。珠海瑞吉酒店與澳門僅一水之隔,以雲端視角俯瞰壯闊的海景和澳門珠海的繁華城市景觀,客房內均配備瑞吉經典睡床,搭配芙蕾特Frette床品,浴室內配有水療級別的浴缸,為賓客打造專屬於自己的溫馨幽居。瑞吉酒店作為百年奢華品牌一直保持著一絲不苟的服務傳統,為您創造超越期望的入住體驗是我們矢志不渝的追求。我們非常高興您有一個滿意的入住體驗,您的好評是我們前行的動力。再次向您抽出寶貴的時間為酒店做出點評表達誠摯的感謝,並期待您的再次光臨! 祝您生活愉快!

8/10 Good

Wai San

Stayed 1 night in Dec 2023
Response from 珠海瑞吉酒店 on 23 Jan 2024
尊敬的宾客,很荣幸能收到您非常用心的点评,很高兴您在珠海瑞吉酒店度过一个满意的假期,能为您奉上量身定制的贴心服务并让您度过愉快的假期是我们的荣幸。在瑞吉,我们拥有传承百年的管家服务,每一位莅临的宾客无论是首次到来或是再次到访,我们都会一如既往的带给他们诚挚专业的服务,让每位宾客都拥有宾至如归的感受。将旧世界的高贵典雅和现代的奢华与便利集于一体,我们的客房及套房均配有宽敞落地窗,让您逃离闹市喧嚣又对城市精彩触手可及,缔造私密的愉悦时光。我们诚挚的期待您的再次莅临,为您在下次入住期间提供更极具特色和仪式感的超凡服务,留下难忘而美好的记忆!

10/10 Excellent

Chi Keung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 珠海瑞吉酒店 on 12 Dec 2023
尊敬的宾客,您好!诚挚感谢您近日入住珠海瑞吉酒店并花时间为我们撰写评论。得知您在此度过了一段舒适、愉悦的时光,让我们倍感荣幸。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。我们非常高兴您有一个满意的入住体验,您的好评是我们前行的动力。再次向您抽出宝贵的时间为酒店做出点评表达诚挚的感谢,并期待您的再次光临! 祝您生活愉快!

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy 之旅
服務非常好,房間乾淨,交通方便!食物好食!有兩個泳池,室外室內,裝修時尚!值得推介!住咗兩晚,都唔捨得離開,即將下次會再入住!👍
Stayed 1 night in Nov 2023
Response from 珠海瑞吉酒店 on 6 Dec 2023
尊敬的賓客,您好!誠摯感謝您近日入住珠海瑞吉酒店並花時間為我們撰寫評論。得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。珠海瑞吉酒店與澳門僅一水之隔,以雲端視角俯瞰壯闊的海景和澳門珠海的繁華城市景觀,客房內均配備瑞吉經典睡床,搭配芙蕾特Frette床品,浴室內配有水療級別的浴缸,為賓客打造專屬於自己的溫馨幽居。瑞吉酒店作為百年奢華品牌一直保持著一絲不苟的服務傳統,為您創造超越期望的入住體驗是我們矢志不渝的追求。我們非常高興您有一個滿意的入住體驗,您的好評是我們前行的動力。再次向您抽出寶貴的時間為酒店做出點評表達誠摯的感謝,並期待您的再次光臨! 祝您生活愉快!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 珠海瑞吉酒店 on 14 Nov 2023
尊敬的宾客,很荣幸能收到您非常用心的点评,很高兴您在珠海瑞吉酒店度过一个满意的假期,能为您奉上量身定制的贴心服务并让您度过愉快的假期是我们的荣幸。在瑞吉,我们拥有传承百年的管家服务,每一位莅临的宾客无论是首次到来或是再次到访,我们都会一如既往的带给他们诚挚专业的服务,让每位宾客都拥有宾至如归的感受。将旧世界的高贵典雅和现代的奢华与便利集于一体,我们的客房及套房均配有宽敞落地窗,让您逃离闹市喧嚣又对城市精彩触手可及,缔造私密的愉悦时光。我们诚挚的期待您的再次莅临,为您在下次入住期间提供更极具特色和仪式感的超凡服务,留下难忘而美好的记忆!

4/10 Poor

HONWAI

Stayed 1 night in Oct 2023
Response from 珠海瑞吉酒店 on 31 Oct 2023
尊敬的宾客,您好!诚挚感谢您近日入住珠海瑞吉酒店并花时间为我们撰写评论。得知您在此度过了一段舒适、愉悦的时光,让我们倍感荣幸。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。我们非常高兴您有一个满意的入住体验,您的好评是我们前行的动力。再次向您抽出宝贵的时间为酒店做出点评表达诚挚的感谢,并期待您的再次光临! 祝您生活愉快!

10/10 Excellent

Ngok Fung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流的服務和体驗
絕對最佳的體驗 酒店由前枱服務,入住的等候安排處理都是最好的服務 房間整潔,豪華,舒適 所有的感覺都和酒店形象一致 確實是最佳的五星國際酒店之一
Stayed 1 night in Oct 2023
Response from The St. Regis Zhuhai on 24 Oct 2023
尊敬的賓客,您好!誠摯感謝您近日入住珠海瑞吉酒店並花時間為我們撰寫評論。得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。珠海瑞吉酒店與澳門僅一水之隔,以雲端視角俯瞰壯闊的海景和澳門珠海的繁華城市景觀,客房內均配備瑞吉經典睡床,搭配芙蕾特Frette床品,浴室內配有水療級別的浴缸,為賓客打造專屬於自己的溫馨幽居。瑞吉酒店作為百年奢華品牌一直保持著一絲不苟的服務傳統,為您創造超越期望的入住體驗是我們矢志不渝的追求。我們非常高興您有一個滿意的入住體驗,您的好評是我們前行的動力。再次向您抽出寶貴的時間為酒店做出點評表達誠摯的感謝,並期待您的再次光臨! 祝您生活愉快!

10/10 Excellent

yiu hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好
Stayed 3 nights in Oct 2023
Response from The St. Regis Zhuhai on 10 Oct 2023
尊敬的宾客,您好!诚挚感谢您近日入住珠海瑞吉酒店并花时间为我们撰写评论。得知您在此度过了一段舒适、愉悦的时光,让我们倍感荣幸。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。我们非常高兴您有一个满意的入住体验,您的好评是我们前行的动力。再次向您抽出宝贵的时间为酒店做出点评表达诚挚的感谢,并期待您的再次光临! 祝您生活愉快!

10/10 Excellent

Ching chuen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Liam Zhang on 24 Aug 2023
尊敬的宾客,您好!诚挚感谢您近日入住珠海瑞吉酒店并花时间为我们撰写评论。得知您在此度过了一段舒适、愉悦的时光,让我们倍感荣幸。珠海瑞吉酒店与澳门仅一水之隔,以云端视角俯瞰壮阔的海景和澳门珠海的繁华城市景观,客房内均配备瑞吉经典睡床,搭配芙蕾特Frette床品,浴室内配有水疗级别的浴缸,为宾客打造专属于自己的温馨幽居。瑞吉酒店作为百年奢华品牌一直保持着一丝不苟的服务传统,为您创造超越期望的入住体验是我们矢志不渝的追求。我们非常高兴您有一个满意的入住体验,您的好评是我们前行的动力。再次向您抽出宝贵的时间为酒店做出点评表达诚挚的感谢,并期待您的再次光临! 祝您生活愉快!

10/10 Excellent

Siu wa

Stayed 1 night in Jul 2023
Response from Liam Zhang on 17 Jul 2023
Dear Valued Guest, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!

10/10 Excellent

Yuk Kwan

Stayed 1 night in Jun 2023
Response from Liam Zhang on 5 Jul 2023
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St. Regis Zhuhai. We feel extremely sorry that we missed the opportunities to offer you a memorable experience. I truly understand your disappointment as well as your expectations to enjoy the luxury service. Thank you again for taking your time to share your valuable feedback and we can ensure that we will exceed guest expectations in the future.

10/10 Excellent

Ching Simon

Liked: Cleanliness, staff & service, property conditions & facilities
非常豪华漂亮的房間,每个地方都看出贴心精细的安排
Stayed 2 nights in Jun 2023
Response from Liam Zhang on 15 Jun 2023
尊敬的賓客,您好!誠摯感謝您近日入住珠海瑞吉酒店並花時間為我們撰寫評論。得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。珠海瑞吉酒店與澳門僅一水之隔,以雲端視角俯瞰壯闊的海景和澳門珠海的繁華城市景觀,客房內均配備瑞吉經典睡床,搭配芙蕾特Frette床品,浴室內配有水療級別的浴缸,為賓客打造專屬於自己的溫馨幽居。瑞吉酒店作為百年奢華品牌一直保持著一絲不苟的服務傳統,為您創造超越期望的入住體驗是我們矢志不渝的追求。我們非常高興您有一個滿意的入住體驗,您的好評是我們前行的動力。再次向您抽出寶貴的時間為酒店做出點評表達誠摯的感謝,並期待您的再次光臨! 祝您生活愉快!

10/10 Excellent

kwok sing Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可一試再試
物有所值。樓層高海景。房間夠大。10分舒適
Stayed 1 night in May 2023
Response from Liam Zhang on 25 Jun 2023
尊敬的賓客,您好!感謝您入住珠海瑞吉酒店並分享您的評價。酒店位於十字門中央商務區的海濱區域,與澳門隔水相望,毗鄰灣仔海鮮街和華髮商都,地理位置優越。珠海瑞吉酒店距橫琴口岸及長隆海洋王國約15分鐘車程,是週末假期的首善之選。清晨,您可以在情侶路沿線慢跑,盡享晨間清新空氣;午時,您可以逛逛酒店附近的灣仔海鮮街與華髮商都,各地美食盡在珠海;晚間,您可以與親友在酒店旁的華髮中演大劇院欣賞來自世界各地精彩紛呈的音樂演出。很高興您對本次入住感到滿意!得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。服務好客人並為客人創造美好難忘的體驗是我們的目標,我們將繼續保持並以更高的標準嚴格要求我們自身,使每位員工都能為客人提供難忘的、個性化的服務。珠海瑞吉酒店全體員工真誠地期待您的再次光臨。

10/10 Excellent

Suet Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from The St. Regis Zhuhai on 10 Oct 2023
Dear Valued Guest, Thank you for choosing the St. Regis Zhuhai for your recent travels to Zhuhai and taking the time to share your valuable feedback with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!

10/10 Excellent

King Sin

Stayed 1 night in Apr 2023
Response from The St. Regis Zhuhai on 10 Oct 2023
尊敬的宾客,很荣幸能收到您非常用心的点评,很高兴您在珠海瑞吉酒店度过一个满意的假期,能为您奉上量身定制的贴心服务并让您度过愉快的假期是我们的荣幸。在瑞吉,我们拥有传承百年的管家服务,每一位莅临的宾客无论是首次到来或是再次到访,我们都会一如既往的带给他们诚挚专业的服务,让每位宾客都拥有宾至如归的感受。将旧世界的高贵典雅和现代的奢华与便利集于一体,我们的客房及套房均配有宽敞落地窗,让您逃离闹市喧嚣又对城市精彩触手可及,缔造私密的愉悦时光。我们诚挚的期待您的再次莅临,为您在下次入住期间提供更极具特色和仪式感的超凡服务,留下难忘而美好的记忆!

10/10 Excellent

Suk Kam

Stayed 1 night in Mar 2023
Response from Liam Zhang on 9 Jun 2023
尊敬的賓客,您好!感謝您入住珠海瑞吉酒店並分享您的評價。酒店位於十字門中央商務區的海濱區域,與澳門隔水相望,毗鄰灣仔海鮮街和華髮商都,地理位置優越。珠海瑞吉酒店距橫琴口岸及長隆海洋王國約15分鐘車程,是週末假期的首善之選。清晨,您可以在情侶路沿線慢跑,盡享晨間清新空氣;午時,您可以逛逛酒店附近的灣仔海鮮街與華髮商都,各地美食盡在珠海;晚間,您可以與親友在酒店旁的華髮中演大劇院欣賞來自世界各地精彩紛呈的音樂演出。很高興您對本次入住感到滿意!得知您在此度過了一段舒適、愉悅的時光,讓我們倍感榮幸。服務好客人並為客人創造美好難忘的體驗是我們的目標,我們將繼續保持並以更高的標準嚴格要求我們自身,使每位員工都能為客人提供難忘的、個性化的服務。珠海瑞吉酒店全體員工真誠地期待您的再次光臨。

10/10 Excellent

Hoi Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體住宿感覺很好,員工友愛,服務非常周到。房間是江景的,很大很華麗。我和友人都住得很放鬆,不捨得離開。至於酒店自助餐晚餐,食物還好,尤其刺身和甜點,還有鵝肝龍蝦牛扒都好吃,熱盤某一兩道菜不行,另外到自助餐尾段很多食物都沒了,建議加快補回食物。
Stayed 1 night in Feb 2023
Response from The St. Regis Zhuhai on 2 Mar 2023
尊敬的宾客,很荣幸能收到您非常用心的点评,很高兴您在珠海瑞吉酒店度过一个满意的假期,能为您奉上量身定制的贴心服务并让您度过愉快的假期是我们的荣幸。在瑞吉,我们拥有传承百年的管家服务,每一位莅临的宾客无论是首次到来或是再次到访,我们都会一如既往的带给他们诚挚专业的服务,让每位宾客都拥有宾至如归的感受。将旧世界的高贵典雅和现代的奢华与便利集于一体,我们的客房及套房均配有宽敞落地窗,让您逃离闹市喧嚣又对城市精彩触手可及,缔造私密的愉悦时光。我们诚挚的期待您的再次莅临,为您在下次入住期间提供更极具特色和仪式感的超凡服务,留下难忘而美好的记忆!