Zona Sul hotel guide. Windsor Hoteis hotel in Zona Sul, Rio de Janeiro

"Breakfast was very good and fresh. My room had a partial view of the beach."

"The services is very good! Hope I could have bigger room."

"Good breakfast, good staff services, we enjoyed our stay."

"The pool area was small with limited lounge chairs. The view was amazing, Hotel staff were very nice and helpful. Nespresso coffee packs are not complimentary as one might think. Convenience stores are very accessible to pick up drinks and snacks to keep in your room"

"The staff was helpful and friendly. The place was super clean and exceeded my expectations "

"I’m honestly really disappointed with my stay at this hotel in Rio. The first room we were given was nothing like the photos online and was in really poor condition. It was dirty, had a strong moldy smell, and it genuinely felt like we were put in one of the worst rooms they had available. It was such a frustrating way to start our trip. To their credit, they did move us to another room after we complained, and I appreciate that they made the change. But it’s still hard to get past the feeling that we were initially placed in a room they knew was far below standard. No guest should have to ask just to be given a clean and acceptable room. Another frustrating issue was the housekeeping. Our toilet paper was not refilled unless we specifically asked for it, which is such a basic thing that should be handled automatically. It added to the feeling that the overall service and attention to the rooms was lacking. The only truly positive part of the stay was the breakfast, which was genuinely good every morning, and the busboys were incredibly kind and helpful each time we had breakfast. Even though they changed our room, I’m still left disappointed overall because the first impression and the lack of basic upkeep really affected our trip. "

"Good location Amazing beach front view. "

"Great service "

"Bed bugs do not stay here"