Search Hotels Near Zoo Berlin, Berlin

"I had a disappointing experience at Systler Hof Berlin due to the attitude of the receptionist. Unfortunately, the receptionist girl was quite unfriendly and treated me in a rude and unprofessional manner during my interaction. Hospitality starts at the front desk, and guests expect to be treated with courtesy and respect. Sadly, this was not the case during my visit. I hope the management takes this feedback seriously and improves the level of customer service at reception, as it greatly affects the overall guest experience."

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"This is a great hotel. We’ll position near Berlin Zoo, with many shops, restaurants and transport links nearby. The U and S bahn are with minutes walk. Hotel was clean quiet, and very well presented. Didn’t use most of the facilities, but would definitely stay again. "

"Friendly and fast check in, ample and well appointed room for three people, with mini fridge. Room has nice views of the outside. Couple blocks away from underground station, and walking distance to Berlin city center. Storage room available."

"The room was impeccable, absolutely a great value. Staff was also very kind and telling guests where things are and giving their recommendations. "

"It was lovely and clean. Not very generous on tea facilities."

"Clean, friendly, great food."

"Friendly staff, clean spacious rooms, decent breakfast buffet. "

"room was very different to how it was described. the bathroom was undersupplied, with no hand soap and the supposed "luxury" bath products being pretty bang average in quality, and also empty. we were also told there would be bathrobes, but there were none. we though "at least we can still get 24 hour room service" as we were told in the description of the room - and by the guy at the front desk - but when we phoned, they said they were too busy at the bar and room service was off. when we went downstairs to get some food and a drink, there was only about 2 tables with people in the whole bar and they clearly weren't busy at all, just lazy. overall very disappointed and want my money back. I booked this place for valentines day because it was advertised as fancy and romantic but it was shabby and underwhelming. if I'd known what we were gonna get, I would've just booked a hostel and probably had a better experience for about half the money."