Bathtub spa outdoor
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Ulasan untuk Grand Hôtel du Luxembourg & Spa

4 out of 5
Grand Hôtel du Luxembourg & Spa
25 Rue Des Bouchers, Bayeux, Calvados

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 171 dari 377 ulasan" "
Penilaian 8 - Bagus. 135 dari 377 ulasan" "
Penilaian 6 - Cukup Baik. 45 dari 377 ulasan" "
Penilaian 4 - Buruk. 17 dari 377 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 377 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

8,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Judith

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our welcome was very disappointing. The front desk staff didn't offer us any helpful information when we asked. There is no restaurant. The bar is unstaffed so you have to wait for someone from reception to serve you. It is not a comfortable place to relax with a drink as it is freezing cold. The lobby washroom garbage cans were overflowing. You must ask for a room robe. It's not a true 4 star. The room was large and clean and the beds were comfortable and linens nice. The shower doesn't have glass walls so the water overflows into the entire bathroom floor making it quite slippery.
Menginap 1 malam pada bulan April 2024
Tanggapan dari La réception pada tanggal 23 Apr 2024
Chère Judith,Nous sommes désolés que votre expérience parmi nous n'ait pas été à la hauteur de vos attentes. Concernant l'accueil de notre personnel, notre équipe se tient à votre disposition durant tout votre séjour pour vous conseiller mais aussi pour rendre votre séjour le plus agréable possible. Soyez assurée que la satisfaction de nos clients est en effet notre priorité. Concernant la douche, il est normal qu'il n'y ait pas de paroi dans la mesure où vous avez séjourné dans une chambre accessible aux personnes à mobilité réduite, la réglementation française nous l'imposant. Dans tous les cas, vous pouviez tout à fait en informer la réception qui était à votre écoute.Bien cordialement,L'équipe du Grand Hôtel du Luxembourg & Spa

8/10 Bagus

Heidi, Rockport

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Bobbi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
BEWARE - The property is cute and well located. Unfortunately while we were on tour visiting D-Day sites, the housekeeper took my prescription medication from my room. When we returned, I reported it immediately to the front desk clerk. I asked for them to look at the electronic lock records to see who had access to my room so they could be contacted that evening and recover my medication. She explained that any French Dr would easily prescribe these meds so there’s no way they could have been stolen She also informed me that the General Manager is the only one with the access to do that and they don’t bother them over the weekend. I checked out the next day as planned to go back to Paris. The morning clerk apologized, confirmed they had a temporary housekeeper from a local agency and asked me to file a police report. I’ve done that but nothing. The General Manager has never reached out to me or offered any compensation/apologies for my trouble or impact of missing my meds for a week. So if you must stay, put everything possible in tiny safe or take it with you when you leave.
Tanggapan dari La réception pada tanggal 12 Apr 2024
Bonjour, Nous tenons à présenter nos plus sincères excuses pour l'incident survenu pendant votre séjour parmi nous. Nous avons déployé tous les moyens à notre disposition pour vous assister pendant votre séjour et même après votre départ, notamment en ce qui concerne les démarches administratives auprès de la police.Cependant, nous tenons à rectifier certains points de votre commentaire qui ne reflètent pas fidèlement la réalité de la situation. Nous avons mis en œuvre toutes les actions nécessaires pour vous aider. Il est en effet exact que ce type de médicament est gratuit en France, et donc il ne peut en aucun cas être lié à une quelconque revente. De plus, nous n'avons pas affirmé que le directeur de l'établissement ne pouvait pas être dérangé le week-end, mais simplement qu'il n'existe pas de registre concernant l'utilisation des clés de chambre. Par ailleurs, nous avons également cherché à vous dédommager en vous offrant des consommations au bar, même si nous déclinons toute responsabilité dans le cas où vos effets personnels ne sont pas placés dans le coffre-fort de votre chambre.Nous estimons que votre commentaire ne reflète pas pleinement les efforts que nous avons déployés pour vous assister. Nous avons même pris l'initiative de vous contacter après votre départ pour présenter à nouveau nos excuses pour cet incident et pour vous offrir notre aide dans vos démarches.Nous espérons que cette clarification dissiperait tout malentendu et nous vous remercions pour votre compréhension.

10/10 Sangat Bagus

Steven

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great!
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Christoforos

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice stay, thank you
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Stephane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Nick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I chose to stay here for a few days while exploring Bayeux and Normandy. The hotel is in a beautiful old building and is nicely decorated. The staff were friendly and provided some amazing tips for my visit. Secure parking is an option if required, and the optional breakfast was very nice and well priced. The hotel’s central location makes it easy to explore Bayeux on foot, or to find a nearby restaurant or bakery. Overall a great experience, I will stay here again next time I visit Bayeux.

8/10 Bagus

Roger, San Antonio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We overall enjoyed our stay in the Jr Suite but was a bit disappointed that the room did not have a shower. It has a jacuzzi tub with a shower sprayer but it was not easy to use. Guess I did not see that on the list. The front desk was extremely friendly and helpful planing an excursion for us and we appreciated that. Would recommend to others.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful stay. The staff is friendly and attentive. They helped to book us a tour last minute. Comfortable room close to everything.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Gary, Albemarle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Mickael

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

JoAnna

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
LOVED this Hotel!!!!
I stayed three nights in this hotel and LOVED it. I highly recommend the breakfast (a small fee, but well worth it). Centrally located, easy walk to all of the museums, the Cathedral and anywhere you would want to shop, or eat. A friendly staff, who were always kind and offered to assist me with anything. I'll definitely stay here again!!!!
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Armando

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was really good, breakfast was amazing, location very good, I don’t understand why they don’t offer for free the parking, but anyway is plenty of parking spaces outside the hotel for free at night until 9:00 am in the blue markings
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Tracey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was a great location for being able to walk around. The parking was secure and convenient. We didn’t use the pool or hot tub but they looked nice.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

ANDREW

Menginap 3 malam pada bulan September 2023

8/10 Bagus

Thomas

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Harry

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great location. Room was very clean and modern. Staff very friendly. Room was on the 3rd floor with no elevator. Bar looked nice but no bartender. Overall a good value and experience.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kristina

Had a wonderful stay in the terrace suite! Highly recommend. The staff was excellent and booked us dinner reservations
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Conor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

John

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay here
The hotel is fabulous and the staff is amazing, we would stay here again in a second. It is very nicely located. Just loved it.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Michael

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Joanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent base for exploring Bayeaux
The hotel is well positioned for exploring Bayeaux, which is easily walkable. We also took day trips to visit many WWII sites. Staff were friendly, funny, and very helpful. Will definitely visit again
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very nice stay and would recommend it to anyone staying in the area.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great, staff very friendly.
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023

6/10 Cukup Baik

Waldemar

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Hands down one this was a great experience. The room was excellent and the staff was friendly. We wish we could have stayed longer.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful neighbor hood. Excellent location
Menginap 5 malam pada bulan Agustus 2023

8/10 Bagus

Teddy

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Service from the staff was friendly and efficient, however the rooms did not have air conditioning which made them uncomfortable in the summer heat. While an electric fan was provided in each room, they were inadequate. Don’t understand the combined bath shower that has only a half panel instead of a full shower curtain. Water splashes everywhere while taking a shower and often lands on the floor. Would prefer a walk-in shower than this type of setup.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great room
Very luxurious room with a modern bathroom. Spacious, comfortable. Helpful staff A bit of a walk to parking.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Couples trip
Hotel in a great location, room was fantastic with hot tub and all the essentials you need. Staff were friendly and car park was secure.
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Michael H

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

paula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff friendly, breakfast was outstanding. Room had an odor and pillows could use updating--otherwise very nice.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Alexis

Hotel moyen pour un 4 etoiles
Hotel un peu vieux avec des chambres assez standards. Un peu decevant pour un 4 etoiles. On ne voit pas la valeur par rapport à l'hotel 3 etoiles qui leur appartient aussi. Mais superbe Spa
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Gary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Bryan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very friendly and the hotel was wonderful.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel and friendly staff.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Alisha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel staff was outstanding. They answered questions easily and help arrange transportation. The pool was a hit with our kids! Worth the stay!
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Ann, El Dorado Hills

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Arne, Tampa

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Very nice and friendly hotel in the heart of Bayeux.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Allan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A lovely hotel, in the middle of a gorgeously picturesque Norman town. Big rooms.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Max

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely hotel in Bayeux, Normandy. No air conditioning may be a regional thing but the room was hot even with the fan provided.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were able to walk to restaurants.
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan
The Hotel is nice but the beds are a bit low quality. Centrally located for walking to Bayeux historical sites. They advertise parking but will charge you extra for it at checkin.
Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

Darlene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only draw back was no fridge in room for medication although you gratefully accommodated my needs. The stairs were very difficult for hauling suitcases to our room even though write up says elevator. Overall your hotel was lively, staff very friendly and the small bar was great to meet other travellers
Menginap 3 malam pada bulan Mei 2023

6/10 Cukup Baik

Marshall

Bepergian bersama keluarga
Disukai: Staf & layanan
Great Central location to the city center. No air conditioning and the tower fan they provided was full of dust . They didn’t know what a face cloth/ wash cloth was . The bathroom was strange . In one tiny room was a bathtub shower combo ( very high and dangerous getting out ) . My husband cut himself getting out of tub as he almost slipped . The toilet is in a separate small room on the other side of guest room without a sink to wash hands . Some electrical outlets didn’t work. The electric door lock to the room didn’t work and cover was missing. We used a key ( is that still safe?) .
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Lovely hotel in a great location.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2023

6/10 Cukup Baik

Deborah

Menginap 2 malam pada bulan April 2023