Lobi

Ulasan untuk Sunrise Kempinski Hotel

5 out of 5
Sunrise Kempinski Hotel
Courtyard No. 11 Yanqi Lake South Road, Huairou, Beijing

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 10 dari 22 ulasan" "
Penilaian 8 - Bagus. 9 dari 22 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 22 ulasan" "
Penilaian 4 - Buruk. 1 dari 22 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 22 ulasan" "

8,6/10

Kebersihan

8,0/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Damon Stanley

Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

EmilyJonas, Beijing China

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at the Sunrise Kempinski were professional and delightful beyond words. From the front desk employees to Karen at the Brewery, all staff were friendly and helpful. Will definitely return to this stunning hotel again.
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Albert Rouwendal, general manager pada tanggal 28 Jun 2020
Dear guests, thank you for choosing yanqi hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at yanqi hotel Beijing. Yanqi hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at yanqi hotel Beijing again and having a good time with us!

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Albert Rouwendal 总经理 pada tanggal 5 Sep 2019
Dear guests, thank you for choosing the Sunrise Kempinski Hotel Beijing. The hotel is located beside the scenic Yanqi Lake. In order to bring you beautiful scenery and relaxation, you can stay away from the city. I hope to have the opportunity to provide you with a better experience. welcome next time.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check in is slow, the front desk staff is not so familiar with the computer system because they tap the room card 2-3 times, and they did not tell me where is the elevator, generally it is good. Will come back again
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari General Manager of Albert Rouwendal pada tanggal 26 Agu 2019
Dear guest, Greetings from Hotel ! Thank you very much for your feedback! Your feedback will help us continuously improve our services, from “good to best” and provide our guests with a positive and memorable experience. We certainly hope that you may be welcome to return to Beijing Yanqi Hotel in the near future. Thank you very much for giving us suggestions to improve our Front desk training. If there is anything we can do, in order to make your next stay more comfortable and enjoyable, please do not hesitate to contact us directly. Warmest regards, General Manager of Albert Rouwendal

8/10 Bagus

weizhong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很不错的酒店以后有时间还会再次光顾
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Coral pada tanggal 1 Nov 2018
尊敬的客人,您好!感谢您选择北京日出东方凯宾斯基酒店。作为欧洲历史最悠久的豪华酒店集团旗下酒店,我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。很高兴您度过了一段美好的时光。期待您的下次光临!Maggie Wang 运营总监

8/10 Bagus

SHUO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Coral pada tanggal 1 Nov 2018
尊敬的客人,您好!感谢您选择北京日出东方凯宾斯基酒店。作为欧洲历史最悠久的豪华酒店集团旗下酒店,我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。很高兴您度过了一段美好的时光。期待您的下次光临!Maggie Wang 运营总监

10/10 Sangat Bagus

LIANG

不错的选择
服务态度非常好,尤其是前台接待,临湖房间风景秀丽
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
酒店位置很好,订的湖景房,满眼湖光山色,晚上亮灯后更美。床很舒服,带了小孩,服务员把两张床拼在一起,超大,一家四口都👌,早餐也很丰盛,很愉快的一次入住
Menginap 1 malam pada bulan Agustus 2018

8/10 Bagus

LIHONG

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Wei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常棒的选择
酒店的地段无疑占据雁栖湖的黄金位置,特色的酒店造型令人难以忘记。早餐非常丰盛,符合德国老牌酒店水准。房间整洁干净,大堂的Ava女士在入住时候提供了很棒的帮助,方便快捷
Menginap 2 malam pada bulan November 2017

10/10 Sangat Bagus

Feixiaozhou

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
水质太差 烧水全是水碱
尊敬的客人,感谢您的入住和反馈。对于您在入住期间的不便,我们深感抱歉。我们会与相关部门沟通并力争改善。期待您再次入住日出东方凯宾斯基酒店。

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

CHAO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
这次的入住感受非常好,酒店的设施及硬件设备非常好,孩子非常喜欢,餐厅的品质也很好。

4/10 Buruk

Hui, 北京

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
软件服务太差,不值得推荐
一次很不愉快的住宿,首先电梯没有空调,房间有奇怪的味道,卫生间清理的也不是很干净,入住和退房都奇慢无比,更不要提酒店对发生的意外一点承担责任的诚意都没有,即使是所谓的经理来了对所发生的意外也一直是想敷衍了事。这一切真的愧对这家酒店的良好的硬件设施。

8/10 Bagus

Giulia

Disukai: Kebersihan, kenyamanan kamar

10/10 Sangat Bagus

Minul, Dhaka, Bangladesh

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good Relaxing Vacation Spot
We stayed for one night. It was good.

6/10 Cukup Baik

FENG

Disukai: Kebersihan, kondisi & fasilitas properti
非常失望,check in就等了大半天,房型也小,还遇上雾霾天

10/10 Sangat Bagus

Jolin, china

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
服务好,装修精致,适合亲子入住。
非常不错的酒店,床非常舒服,本来订的湖景房,前台给免费升级了湖景套房,带宝宝出行就更方便了,从房间看雁西湖真的美呆了,酒店的装修也非常精致,早餐品种多,酒店服务人员也非常到位,总之非常不错的一次体验,期待下次入住。

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
不错的酒店
酒店对面就是雁栖湖,可以看到远处的雁栖湖,雁栖塔,风景很美。房间很舒适,干净。自助早餐很丰富。