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Ulasan untuk Wenjin Hotel

4 out of 5
Wenjin Hotel
South Gate of Tsinghua University, Chengfu Road, Haidian District, Beijing

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 33 dari 148 ulasan" "
Penilaian 8 - Bagus. 61 dari 148 ulasan" "
Penilaian 6 - Cukup Baik. 36 dari 148 ulasan" "
Penilaian 4 - Buruk. 11 dari 148 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 148 ulasan" "

8,0/10

Kebersihan

7,4/10

Staf & layanan

7,4/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

5,4/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Ge

Menginap 3 malam pada bulan Desember 2023

4/10 Buruk

Wuqiang, Sale

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel's location is convenient to go to Tsinghua University. The breakfast is good. But the condition is poor. Many places should be updated. Some mains sockets are in poor condition. The hotel is rather expensive.I would not recommend this hotel.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Jan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's toasting hot thru out our stay! The room temperature is 29 degree C. The hotel response- we can not turn on air conditioning for you. But why? They couldn't give an answer that makes sense. All they did was to give us a fan and tell us open the window, and they claim they are 5 star hotel. A two star can do better!
Menginap 7 malam pada bulan Oktober 2023

8/10 Bagus

Adriana

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Wan Ning

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely unpleasant experience. Terrible service, staff are unhelpful and cold, not to mention rather rude. Had to keep chasing them to do basic things like housekeeping or assisting in bringing down the luggages. I even ended up having to wait for about 3 hours before they finally decided they could spare some time to help me, and this was after multiple calls made to them and even making a few trips down to the front desk to request for help, where quite a few staff were just idling around. I was quite shocked that they are also one of the rare few bigger hotels I stayed in China that does not have the food delivery robot, and the food delivery shelves are placed outside of the hotel, so if it's raining, it isn't very convenient. Note that the hotel also refuses to help sign for delivery parcels so it is quite troublesome to make separate arrangements. Another thing I really disliked was that the front desk and concierge kept trying to shirk responsibilities. When you approach the front desk, more often than not, they'll try to direct you to the concierge which is usually not being attended by anyone. The rooms are spacious but are quite old and aren't that clean either. Honestly, for the expensive price paid, it is very disappointing. Really, this hotel has nothing good going for it except for its prime location (right outside Tsinghua). If you aren't planning on going to Tsinghua for a long period of time, I highly discourage staying in this trash hotel.
Menginap 2 malam pada bulan Maret 2023

6/10 Cukup Baik

J

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Wifi was not stable; the electric shaver's electric socket will cause a short circuit
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Francois

Menginap 2 malam pada bulan Maret 2023

6/10 Cukup Baik

Kevin

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Hotel is definitely over priced for the rooms as they need repair.. If it wasn't convenient, I would not stay again.. It took forever for them to find our reservation, though it was during COVID periods..
Menginap 4 malam pada bulan November 2022

10/10 Sangat Bagus

yuansheng

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari rsvn pada tanggal 27 Des 2019
Thank you very much for staying at wenjin hotel, we will continue to do better!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
웬지호텔 이용후기
출장때문에 근처에 위치하다보니 예약하게 됬는데, 생각했던거보다 서비스도 좋고 객실도 깨끗했습니다. 추후에 일정잡히더라도 이용할것 같아요^^
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari rsvn pada tanggal 27 Des 2019
Thank you very much for staying at wenjin hotel, we will continue to do better!

8/10 Bagus

Yipu

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari rsvn pada tanggal 27 Des 2019
Thank you very much for staying at wenjin hotel, we will continue to do better!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location if you visit Tsinghua or Peking university. The room is roomy. The facility is good. The staffs are helpful. However, It will be nice if more seatings are in the lobby.
Menginap 1 malam pada bulan November 2019
Tanggapan dari rsvn pada tanggal 26 Nov 2019
Thank you very much for choosing Wenjin Hotel! We are very happy with your suggestions and we will continue to do better!

8/10 Bagus

Min-Gyu

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2019
Tanggapan dari RSVN pada tanggal 26 Nov 2019
Thank you very much for choosing Wenjin Hotel! We will continue to do better!

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
英語を話せるスタッフが増えると良いと思います。 あと愛想が良ければいいのですが、スタッフの方は本当に笑顔がないです。
Menginap 2 malam pada bulan November 2019
Tanggapan dari RSVN pada tanggal 26 Nov 2019
Thank you very much for choosing Wenjin Hotel! We are very happy with your suggestions and we will continue to do better!

6/10 Cukup Baik

Traveler terverifikasi

Menginap 5 malam pada bulan Oktober 2019
Tanggapan dari rsvn pada tanggal 28 Okt 2019
Dear distinguished guests, thank you very much for your choice of Wenjin International Hotel, we will continue to do better, look forward to your next stay!

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean and spacious rooms...good breakfast menu...cafeteria and bar have reasonable options to try out...
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari rsvn pada tanggal 28 Okt 2019
Dear distinguished guests, thank you very much for your choice of Wenjin International Hotel, thank you very much for sharing the experience of the hotel, we will continue to do better, look forward to your next visit!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
千万不要入住，宁可稍微远一点
作为hotels金牌会员，每年超过一半时间在外住的我，第一次差评给到这家酒店！ 原因如下： 因为第二天要在清华上课，所以就近选择，去上课地理位置算好的，只有这么一个优点。 差评1，预定成功可前台小姐说查询不到订单，和前台吵了一下也不给解决，为了不耽误第二天上课就又订了一晚，到现在问题还没有解决。 差评2，房间很旧，应该是很多年前装修的，房间没有浴盆可整个家具都充满发霉的味道。 差评3，空调冷风不够力，开到最冷最大风也不行，应该是后台设置了什么，感觉就是吹风扇的效果。
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari rsvn pada tanggal 28 Okt 2019
您好，非常抱歉没有为您提供满意周到的服务，关于您的订单问题您可以直接联系酒店预订部或者通过您的预订网站协助联系酒店为您解决；房间的设备设施问题我们会反馈给相关部门，感谢您的建议；空调由于北京市集团供暖时间未到，房间里空调的设置是自然风状态，请您见谅！再次向您表示真诚的歉意！

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed 6 nights in room 711. Very spacious and well-equipped room. Air conditioner worked very well. Most pleasantly surprised and touched by a fresh cream and fresh fruit cake delivered to the room on my birthday, although nobody had told the hotel. Very nice and friendly personal staff. Good location for visiting Tsinghua university. Airport bus within 8 minutes walking distance. Didn't have the breakfast though another resident said it was good.
Menginap 6 malam pada bulan Agustus 2019
Tanggapan dari rsvn pada tanggal 14 Okt 2019
Thank you very much for choosing Wenjin International Hotel, thank you for your praise to the hotel, we will strive to do better!

4/10 Buruk

Joe

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Tired rooms but great location near unis
Check-in is friendly, but the rooms are old and not in great shape. The bathroom was especially tired and a bit grimy. Location is great if you have business at Peking University or Tsinghua University. It’s a 1-km walk to the east gate of PKU, and just a block away from Tsinghua’s south gate.
Menginap 1 malam pada bulan September 2019
Tanggapan dari rsvn pada tanggal 14 Okt 2019
Thank you very much for choosing Wenjin International Hotel, I am very sorry not to provide you with satisfactory service, we will contact the relevant departments as soon as possible to check, look forward to your visit again!

8/10 Bagus

clarissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hailing cab through the concierge could be tacky, confirm price and tally with meter. Otherwise , this hotel is comfortable, clean and deliver up to standard.
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari rsvn pada tanggal 14 Okt 2019
Thank you very much for choosing Wenjin International, we will continue to improve the quality of service, thank you for sharing the experience, look forward to your visit again!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari rsvn pada tanggal 14 Okt 2019
Thank you very much for choosing Wenjin International, we will continue to improve the quality of service, thank you for sharing the experience, look forward to your visit again!

8/10 Bagus

Chunshan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Chuan Kai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Juli 2019

10/10 Sangat Bagus

Kheng Beng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean and quiet location
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari rsvn pada tanggal 22 Jul 2019
Thank you for staying in wenjin hotel. Thank you very much for your encouragement!

8/10 Bagus

Arnold

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good hotel if you have to be at Tsinghua
The Wenjing is one of the better hotels if you have to visit Tsinghua or Beijing university. A bit dated though. For some reason this time the breakfast was included in the price, normally this costs a fortune. If you do not have to be around here I would take another hotel in the city centre, you can get better value for money in Beijing.
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari rsvn pada tanggal 17 Jul 2019
Thank you for staying in wenjin hotel!We will keep trying to do better!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juni 2019
Tanggapan dari rsvn pada tanggal 17 Jul 2019
Thank you for staying in wenjin hotel!We will keep trying to do better!

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
직원들이 매우 친절함.그러나 시설 자체는 매우 낡은 상태임. 아침 식사는 그럭저럭, 호텔은 4성이나, 식사는 2-3성급임
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari rsvn pada tanggal 30 Mei 2019
Thank you for choosing wenjin hotel!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
water leakage at bathroom, which makes floor very slippery.
Menginap 6 malam pada bulan Mei 2019
Tanggapan dari rsvn pada tanggal 30 Mei 2019
Thank you for choosing wenjin hotel! We are very sorry for not providing you with satisfactory service. We will report your report to relevant departments.

10/10 Sangat Bagus

Yama, 日本

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
落ち着いた感じでした。
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari rsvn pada tanggal 22 Mei 2019
快適な入居体験をお届けできず、まことに申し訳ございませんが、引き続き改善を進めてまいります。

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
the hotel is old and tatty. u can see some furniture and decor are starting to fall apart. certain places are not well cleaned. the bright side is location is good and walking distance to town and to Tsinghua University.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari rsvn pada tanggal 22 Mei 2019
I'm very sorry for not bringing you a satisfactory check-in experience. We will strengthen and improve it.

8/10 Bagus

JUNG

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good!
The breakfast was good, and room was neat and clean.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari rsvn pada tanggal 13 Mei 2019
Thank you for staying in wenjin hotel! Your satisfaction is the best encouragement to us! Look forward to your next visit!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay
Hotel was near the university which makes it convenient. A relatively pleasant hotel that caters to many tourists visiting the university.
Menginap 1 malam pada bulan April 2019
Tanggapan dari rsvn pada tanggal 13 Jun 2019
Thank you very much for choosing wenjin hotel.We will provide comfortable travel environment for our guests.

6/10 Cukup Baik

Paul

Okay.... good for a night
Hotel is a little dated but breakfast has improved since last visit
Menginap 1 malam pada bulan April 2019
Tanggapan dari reservation pada tanggal 24 Apr 2019
Thank you very much for staying in wenjin international hotel!We will gradually improve our facilities.Look forward to your next visit!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Yue pada tanggal 29 Mar 2019
Distinguished guests: thank you for staying in wenjin international hotel. Thank you very much for your recognition of us!Look forward to your next visit!

6/10 Cukup Baik

GG, Virginia, USA

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The location of the hotel is perfect for me. There are public transportations near by.
Menginap 4 malam pada bulan Januari 2019
Tanggapan dari Yue pada tanggal 29 Mar 2019
Distinguished guests: thank you for staying in wenjin international hotel. Thank you very much for your recognition of us!Look forward to your next visit!

10/10 Sangat Bagus

ChienChih

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2019

10/10 Sangat Bagus

Laura, Princeton, NJ

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was visiting Qinghua and Beijing University. The location is so convenient to both universities. The staffs are very responsive and helpful. While visiting those universities, I was also interested in touring the city. The staffs gave me very good suggestions on the tours which fitted into my schedule, also helped me out getting taxi since I did not have WeChat pay. It was an excellent experience staying here
Menginap 4 malam pada bulan Desember 2018

4/10 Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
离清华大学南门和东门都很近，非常方便。酒店早餐种类丰富，煎饼很好吃。
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari rsvn pada tanggal 2 Jan 2019
尊敬的贵宾您好：感谢您选择下榻北京文津国际酒店，同时在您的百忙之中能够抽出宝贵时间来与我们分享您的入住感受 。我们很高兴得知您对于酒店整体的感受。酒店将为您和每一位入住酒店的贵宾提供更加温馨舒适的环境，以及满意周到的服务，真诚期待您的再次体验！

8/10 Bagus

chuck, 日本

Disukai: Staf & layanan, kenyamanan kamar
北京大学付近に用事があり利用しました。このエリアには初めて宿泊しましたが、静かで意外と快適。ホテル内では、英語はあまり通じず正直戸惑いましたが、スタッフの方々がみな親切で、通じないながらも問題を解決しようと尽力してくださりたいへん助かりました。ホテル→北京大学周辺しか歩いていませんが、日用品の買物は若干不便。食事する場所は結構あります。中心部のホテルに比べて宿泊代が割高なのは否めませんが、またこのエリアに来る時には間違いなく選択肢のひとつに入ります。
Menginap 2 malam pada bulan November 2018
Tanggapan dari rsvn pada tanggal 2 Jan 2019
尊敬的贵宾您好：感谢您选择下榻北京文津国际酒店，同时在您的百忙之中能够抽出宝贵时间来与我们分享您的入住感受 。北京文津国际酒店地理位置优越，坐落于享有“中国硅谷”美誉的北京中关村核心区－－清华科技园。北靠清华，西望北大，毗邻颐和园及圆明园。交通四通八达，酒店紧邻地铁13号线五道口站及4号线北京大学东门站，酒店正门为清华园公交站，多种交通方式供您选择，再次感谢您对酒店的喜爱，我们期待着你的再次光临！

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Für Business ok
Für Besuche in der Uni ist die Lage optimal, für Sightseeing eher nicht.
Menginap 4 malam pada bulan Oktober 2018
Tanggapan dari rsvn pada tanggal 4 Jan 2019
尊敬的贵宾您好：感谢您选择下榻北京文津国际酒店，同时在您的百忙之中能够抽出宝贵时间来与我们分享您的入住感受 。北京文津国际酒店地理位置优越，坐落于享有“中国硅谷”美誉的北京中关村核心区－－清华科技园。北靠清华，西望北大，毗邻颐和园及圆明园。交通四通八达，酒店紧邻地铁13号线五道口站及4号线北京大学东门站，酒店正门为清华园公交站，多种交通方式供您选择，再次感谢您对酒店的喜爱，我们期待着你的再次光临！

6/10 Cukup Baik

suel

Menginap 2 malam pada bulan Oktober 2018

4/10 Buruk

Manar, London

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Not terrible, certainly not amazing
I suspect this is only a hotel to use if you have particular reason to be in this area. First an Expedia problem (I assume): we extended 1 more night (my mum is 79 so we didn't want to move rooms let alone hotel). All bookings were for 2 adults: hotel+breakfast but somehow the extra night booking stated on the reservation that only 1 person could have breakfast (unlike the earlier nights). Very odd. I didn't argue with the hotel and just paid extra since the reservation had the problem. A mistake by Expedia I assume. The staff were lovely. We don't speak Chinese and they tried their best (two or three of them could more or less communicate with us for most issues). The hotel was probably nice 5+ years ago but is dated now. We had numerous minor maintenance issues. No working aircon (possibly hotel policy as apparently moving room wouldn't have helped: it wasn't overly hot so we coped OK and they were kind enough to bring us a fan), kettle plug didn't work but we worked out it was the socket as it worked elsewhere, bathroom door kept getting stuck as a screw was loose and it took several minutes of fiddling each time to resolve etc. Everything was a bit dated too but not too badly. Good sized rooms though. We relied on Didi (China's uber as it were: a friend installed it on my Android phone via a local site as you can't from the normal Google Play -- there's no issue installing on iPhones I believe) so can't speak to taxi hailing.
Menginap 3 malam pada bulan Oktober 2018

4/10 Buruk

Kwok Keung

Tidak Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
Big room but poor service
浴室企缸燈壞了到check out那天仍设有換。早攴自己找位置坐，出去取食物回來桌子上的咖啡半杯連攴具通通收走了。再出去取攴具時，攴具又沒有補充，要自己從drawer 取。到check out 那天請Concierge 代call Taxi,他叫我自己打电話call,之後才解釋他的电話在充电中。以後不會再住了。
Menginap 4 malam pada bulan Agustus 2018

6/10 Cukup Baik

Rik, 日本東京都

一週間も滞在した。内装が粗末であり、ソファーが汚く臭い。そして従業員が部屋を掃除した後、備品の補充を何度も忘れていた。
Menginap 6 malam pada bulan Agustus 2018

10/10 Sangat Bagus

XUANQI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 13 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel is average. The décor and facilities are a bit dated.
Menginap 1 malam pada bulan Agustus 2018

4/10 Buruk

JeffBan, Seattle

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cannot open door; staff not familiar with receipts etc.
Menginap 1 malam pada bulan Agustus 2018