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Ulasan untuk Courtyard By Marriott Cancun Airport

3.5 out of 5
Courtyard By Marriott Cancun Airport
Blvd. Luis Donaldo Colosio, Km. 12.5, Lot 1, SMZA. 301, Cancun, QROO

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 949 dari 1730 ulasan" "
Penilaian 8 - Bagus. 393 dari 1730 ulasan" "
Penilaian 6 - Cukup Baik. 146 dari 1730 ulasan" "
Penilaian 4 - Buruk. 103 dari 1730 ulasan" "
Penilaian 2 - Sangat Buruk. 139 dari 1730 ulasan" "

9,0/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

joel alberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gracias por el servicio,todo bien.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 27 Mei 2024
Dear Joel AlbertoThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Paulina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the place . I loved the swimming pool area , they had a rest area under the trees was so relaxing . The restaurant was deliciosas , great service . Rafael from the front desk was so professional and polite. The only thing that was confusing was when we called to get directions to wait for the shuttle . The person we spoke to wasn’t very clear or we couldn’t understand. Maybe if they had signes at the airport we could fallow . But other that that great !!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Blanca Ortega pada tanggal 27 Mei 2024
Thank you for your stay with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.Your opinion is very valuable and instrumental for the continuous improvement of our services. Once again thank you for your comments!We look forward to serving you again each time your travels bring you back to Cancun.Regards

4/10 Buruk

Tatia, West Monroe

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 27 Mei 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!First of all please accept our apologies for the inconveniences experienced during your stay.Your input is very valuable and instrumental for the continuous improvement of our services We hope to serve you again whenever your travels bring you back to Cancun. Regards

10/10 Sangat Bagus

Guadalupe

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo ok
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 24 Mei 2024
Dear GuadalupeThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Lindsay

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall we had a great stay at the Courtyard. Check in was easy and smooth. Staff were all friendly and helpful. Daily breakfasts were very good! We really appreciate the shuttle service however the pickup area at the airport could be more clearly defined. The taxis will try to confuse you and sell you a ride and since there isnt a Marriott rep standing outside, if you don’t know the airport well, you are at the mercy of being mis directed by people with ulterior motives to where the shuttle actually is.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 20 Mei 2024
Dear LindsayThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Johannes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just what you would want in an airport hotel and then some !
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 20 Mei 2024
Dear JohannesThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Hiram Gonzalez

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy recomendable para una estancia corte y cerca del Aeropuerto
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 20 Mei 2024
Dear NAME,Thank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Carla

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was happy with the hotel shuttle, once I figured out the transportation system in Cancun. The hotel restaurant provided what I was looking for, both for lunch and dinner. I was traveling alone and didn’t feel comfortable venturing out to eat, so the hotel gave me the safety and security I needed. The pool was outdoors and I didn’t want to be in the sun so opted not to swim, but several customers seemed to be enjoying the pool.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Axel D. pada tanggal 17 Mei 2024
Dear CarlaThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Eduviges

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked cause of the distance from airport. We simply loved the breakfast, one of my best all these years traveling to Cancun. Very friendly and helpful staff. Highly recommend this hotel.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 15 Mei 2024
Dear EduvigesThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

6/10 Cukup Baik

Yuky

Bepergian bersama keluarga dan anak
Cuenta con transporte al aeropuerto
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 24 Mei 2024
Dear YukyThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Kimberly

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great service, shuttle service, clean, comfortable, the breakfast buffet was great
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 9 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Cukup Baik

Luis

The room and the badroom was dirty and the staff not to friendly
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 7 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

carlos

Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 6 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

darian

Bepergian bersama keluarga
Disukai: Fasilitas
Aida at the front desk was lovely and very helpful. Clean hotel and beautiful courtyard with the pool and trees, it was like being in a rain forest…lovely. Room super clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 6 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Luis, Gatineau

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great spot to stay if you have to leave early or arrive late, very close to the airport, you can be there in no time, place is clean and staff is very helpful. Highly recommend this place.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 6 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Sangat Buruk

Hector

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 6 Mei 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.

10/10 Sangat Bagus

Edmundo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bueno
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 6 Mei 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

8/10 Bagus

Bernhard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to airport. Free shuttle to airport. Parking available at hotel. Improvements that need to be made is hotel policy communications When we arrived for brekdast the waiter told me that I need to pay 25usd per person for breakfast. When booking it showed breakfast was included. After some verification we did not need to pay extra. The same went for parking. I wanted to park and fly and return 2 weeks later. The first Service clerk told me if I have a room booked then parking is free. While checking out I had to pay 60 USD for parking.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 4 Mei 2024
Thank you for your stay with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.Your opinion is very valuable and instrumental for the continuous improvement of our services. Once again thank you for your comments!We look forward to serving you again each time your travels bring you back to Cancun.Regards

10/10 Sangat Bagus

Carlos

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Axel D. pada tanggal 23 Mei 2024
Dear CarlosThank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Gail

Bepergian bersama keluarga
Very easy and friendly checkin Very spacious room and comfortable bed Really enjoyed a pool view room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 3 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Norma

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A mi me encanta llegar aquí antes de empezar vacaciones
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BO pada tanggal 3 Mei 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

6/10 Cukup Baik

Luis

Bepergian bersama keluarga dan anak
Not good aervice
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 2 Mei 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.

10/10 Sangat Bagus

Sanjuanita

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like that its was clean, near the airport as we just wanted a room near ,we had a early flight
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 2 Mei 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Bagus

Vinod

Menginap 1 malam pada bulan April 2024
Tanggapan dari Axel D. pada tanggal 20 Mei 2024
Dear NAME,Thank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Nadine

Menginap 1 malam pada bulan April 2024
Tanggapan dari Axel D. pada tanggal 20 Mei 2024
Dear NAME,Thank you for choosing to stay with us.I am glad you enjoyed your stay with us and that the accommodations and service were what you expected and deserve.Every single service and amenity is designed to meet your needs while traveling, so We're glad it did! We look forward to welcoming you again soon and continuing to create amazing travel experiences.We appreciate your time in sharing your experience with us.

10/10 Sangat Bagus

Liliana

Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 29 Apr 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Bagus

Karla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 26 Apr 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Suzanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 22 Apr 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Bagus

Akshay, Bloomington

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast options are very good and they make eggs based on order
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 22 Apr 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel near the airport. Restaurant was good.
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 19 Apr 2024
Thank you for your stay with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments.Your opinion is very valuable and instrumental for the continuous improvement of our services. Once again thank you for your comments!We look forward to serving you again each time your travels bring you back to Cancun.Regards

10/10 Sangat Bagus

Suzanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 18 Apr 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Francisco José Vargas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rapidaaaa la atención en la recepción…muy amable la señorita …habitación limpiaaaa….hotel súper recomendable!!!!!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 17 Apr 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

2/10 Sangat Buruk

Eva

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari BO pada tanggal 7 Mei 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.

8/10 Bagus

Christy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful grounds, would like to have complimentary tea and coffee in the morning
Menginap 1 malam pada bulan April 2024
Tanggapan dari Multi-Property Guest Service Manager pada tanggal 17 Apr 2024
We look forward to welcoming you again soon and continuing to create amazing travel experiences.

10/10 Sangat Bagus

Rajendrakumar Naranbhai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and clean
Menginap 5 malam pada bulan April 2024
Tanggapan dari Multi-Property Guest Service Manager pada tanggal 15 Apr 2024
We look forward to welcoming you again soon and continuing to create amazing travel experiences.

4/10 Buruk

Aseem

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
No hot water in their showers despite telling them about it. The food was also very expensive.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations  pada tanggal 3 Apr 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.

8/10 Bagus

Mandeep

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari BO pada tanggal 5 Apr 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Jorge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Todo excelente
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 1 Apr 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

2/10 Sangat Buruk

Roberto Islas

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 20 Apr 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience.

10/10 Sangat Bagus

Caprice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 1 Apr 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

4/10 Buruk

Gerardo g

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 17 Apr 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

10/10 Sangat Bagus

MARTHA P

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy bien!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Multi-Property Guest Service Manager pada tanggal 28 Mar 2024
We look forward to welcoming you again soon and continuing to create amazing travel experiences.

10/10 Sangat Bagus

MARTHA P

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bonito y buen servicio
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 30 Mar 2024
¡Gracias por su estancia con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea de lo más agradable y agradecemos sus comentarios.

10/10 Sangat Bagus

JORGE ANTONIO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gustó la habitación y la comida, el servicio de shuttle lento..
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Multi-Property Guest Service Manager pada tanggal 28 Mar 2024
We look forward to welcoming you again soon and continuing to create amazing travel experiences.

10/10 Sangat Bagus

Scarlett

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checkin, cleanliness, lovely staff make this my favourite.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Multi-Property Guest Service Manager pada tanggal 28 Mar 2024
We look forward to welcoming you again soon and continuing to create amazing travel experiences.

10/10 Sangat Bagus

Belinda, Irving

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
😻
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 26 Mar 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Cukup Baik

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hot water wasn’t hot, at best it was warm. We were on the ground floor and it was extremely noisy with children running up and down and screaming at 1.30 am. We asked for a wake up call as we had to be at the airport for 5.00 but we didn’t get it. Otherwise the hotel itself was very clean and the staff were accommodating.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 25 Mar 2024
We are sorry you were issues; we will work hard to fix the issue about with your stay experience. Thank you for let us know!

10/10 Sangat Bagus

Rob

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place close to airport.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari BO pada tanggal 25 Mar 2024
Thank you for your stay with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Sangat Bagus

Cristina

Bepergian bersama teman
Disukai: Fasilitas
We missed our flight and had to find a hotel to stay for one night near the airport. This worked out fine as they have a shuttle to and from the airport.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Multi-Property Guest Service Manager pada tanggal 21 Mar 2024
We look forward to welcoming you again soon and continuing to create amazing travel experiences.