Eksterior

Ulasan untuk Grand Fiesta Americana Coral Beach Cancun - All Inclusive

4.5 out of 5
Grand Fiesta Americana Coral Beach Cancun - All Inclusive
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 2195 dari 2944 ulasan" "
Penilaian 8 - Bagus. 445 dari 2944 ulasan" "
Penilaian 6 - Cukup Baik. 181 dari 2944 ulasan" "
Penilaian 4 - Buruk. 66 dari 2944 ulasan" "
Penilaian 2 - Sangat Buruk. 57 dari 2944 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Elvira

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay at this hotel.
Menginap 7 malam pada bulan Mei 2024

10/10 Sangat Bagus

Estefania

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Excellent
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

DANIEL GOUVEIA LEANDRO DA

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best Resorts in Cancun, excelente food, the best beach (no waves and clean water), clean, very good service. Nothing bad to say about them.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Carlos

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AAA Superb service Mint facilities Highly recommended
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a beautiful resort. It is really big. Lots of pools and the beach is nice.
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

Magdalena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service. Everything closes too early.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Mohi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice resort and facilities. The pool is big and amazing. The beach was perfect. Only one thing could be improved: food. It was not bad but it was ok and could be a little bit better (tasty). But I definitely have plans to return there.
Menginap 7 malam pada bulan Mei 2024

8/10 Bagus

Suzan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was beautiful, clean and staff was very attentive! Rooms were very big with lots of extra space. Loved that all rooms have a balcony and ocean view. I just wish there would have been more on-site resort activities and entertainment during the day and evening. Overall, a beautiful, quiet stay!
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Leticia Medina

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The food, service and amenities were excellent.
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

ROSA ISABEL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
This property is beautiful and there food selection is excellent. Rooms are clean and the majority of the staff was very nice. There were a couple of unpleasant workers but that did not ruin my stay. Everything else makes up for that.
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service .
Menginap 7 malam pada bulan Mei 2024

10/10 Sangat Bagus

Timothy, waco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Martin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can't remember the names for the serves that really enjoy their job, and try to do their best!!! we're impressed with them. This hotel exceeded my expectations!! For sure I would like back again. My kids love this place, they just talked with everyone about cancun ( 4 & 2 years old)
Menginap 6 malam pada bulan September 2023

10/10 Sangat Bagus

Emilio

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Todo bien
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tamelynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

JULIO CESAR MONTES DE OCA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Servicio extraordinario
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

Daljeet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 stars
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rahul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Barbara

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ABOVE AND BEYOND! BEST SERVICE EVER!!! This property exceeded our expectations! The service poolside, beachside, restaurants, and deli was beyond excellent! The staff seem to anticipate our every need. Our sons ordered room service EVERY NIGHT after midnight to receive high quality food and service even at those hours!!!! And no additional charge (as I anticipated such). The rooms were phenomenal and were serviced twice every single day: one for cleaning (better than any American hotel room service I’ve ever experienced!) and later in the day for turn down service. I cannot say enough how amazing this resort is. And I cannot imagine a single negative review! My party of 8 are anxiously awaiting plans to return VERY SOON! Phenomenal, all-inclusive resort!! We even ventured off resort a few times to shop, walk, or eat and always felt safe. YOU WILL NOT BE DISAPPOINTED! Reserve your room(s) NOW!
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Errick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The most friendly service we have ever experienced. Beautiful location.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

rosita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jaime Castellon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property.
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Mauricio Jeitani

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen servicio, opciones de comida variada, personal servicial, pero en cuanto al servicio en la playa para la colocación de sombrillas y limpieza en las camastras de la playa, deficiente.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ibn Abdul

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was amazing
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Ibn, Thank you for your rating. We are happy to read you enjoyed your stay with us. We look forward to welcome you again on your next trip to Cancun!

8/10 Bagus

Rohan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Na
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Rohan, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 Sangat Bagus

Zara

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Zara, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

10/10 Sangat Bagus

Juan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the service also the variety of drinks they offer pools are clean awesome place food is good
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Juan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service, drinks, and pool amenities. We strive to provide a memorable experience for all our guests. Looking forward to welcoming you back soon!

10/10 Sangat Bagus

Teo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Teo, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 Sangat Bagus

Sevan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very satisfied 😊 we enjoyed our staying for 6 days, the service, food, cleaning, restaurants, entertainments were amazing and very friendly staff members, 5 star's.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Sevan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us and enjoyed everything from our service and food to our entertainment and friendly staff. We look forward to welcoming you back soon for another 5 star experience at #MyCoralBeach!

10/10 Sangat Bagus

Fabian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was excellent.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Fabian, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back soon!

6/10 Cukup Baik

Haseeb

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Service was very poor - waiter barely attended to you. Fold always arrived very late and super cold.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Haseeb, Thank you for your feedback. We apologize that we did not meet your expectations. Your comments will help us improve our service, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Cukup Baik

Amber

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
It was a decent stay. Many children and not a lot of activities but overall ok
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Amber, Thank you for your feedback! We're glad to hear you had an overall pleasant stay. We hope to welcome you back soon!

10/10 Sangat Bagus

Charles Nathaniel

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is amazing, friendly and helpful. The views from the rooms are spectacular. The food is excellent. I’ve been here twice and loved it both times
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Charles, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your stays with us. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff, views, and food to be outstanding. We can't wait to welcome you back for your next visit!

6/10 Cukup Baik

Sajid

Tidak Disukai: Staf & layanan
It was ok
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear, Thank you for your rating. We look forward to hosting you again.

8/10 Bagus

Inci

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was overall a great experience. The hotel is a bit old but maintained and cleaned well. All the bathrooms in the restaurants, lobby, pool area was always clean. Some of the restaurants were awesome and some were okay. The service at the one in the pool area which serves seafood was not good. Unfortunately we noticed that the waitresses were very attentive to the customers who gave tips when they first sat down at the table. Tipping in my opinion should happen if the service is nice which happens after the service is finished. Waitresses shouldn’t treat customers differently based on the upfront tipping. That was sad to see. However in the Mexican restaurant and in the Steakhouse we got 5-star service and kindness which was really nice. The buffet restaurant which was open for breakfast/lunch/dinner was pretty warm inside. The condensation from the vents were dripping on the tables and chairs. That restaurant needs a bit of upgrade. The food in every restaurant was really good. We as a family of four with little kids ate any kind of food but never felt any discomfort which speaks to the fact that everything was good quality and fresh. The pool was big and clean. The room service was great. They visited our room multiple times a day to clean, refill the mini fridge, coffee station, snacks and for turndown service.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Inci, Thank you for sharing your detailed feedback! We're delighted to hear that you had an overall great experience and enjoyed our clean facilities, diverse dining options, and exceptional service in our restaurants. We appreciate your comments regarding the service at the pool area and the buffet restaurant. Your insights are invaluable and will be addressed with our team to ensure we continue to improve. We hope to welcome you and your family back soon for an even better stay.

10/10 Sangat Bagus

Abel alejandro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen servicio
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Estimado Abel, ¡Gracias por sus amables palabras! Nos alegra saber que disfrutaron de nuestro servicio. ¡Esperamos darles la bienvenida de nuevo en Grand Fiesta Americana Coral Beach Cancún en su próximo viaje a Cancún!

10/10 Sangat Bagus

Meesun, Corinth

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is our second year back to the resort. As usual, excellent, friendly staff, savory food, and top-notch service. Made our family trip once again fun, memorable and very pleasant. Thank you!
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Susana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buena y ya en proceso de remodelación.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Estimada Susana, ¡Gracias por su comentario! Así es, estamos emocionados por las renovaciones en curso y no podemos esperar a compartir los resultados. ¡Les esperamos pronto en Grand Fiesta Americana Coral Beach Cancún!

10/10 Sangat Bagus

Esperanza

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the beach very clean, will definitely consider going back
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Esperanza, Thank you so much for your kind words! We're thrilled to hear you enjoyed our beach. We look forward to welcoming you back soon!

10/10 Sangat Bagus

RALSTON

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Luxurious property
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Ralston, Thank you for your rating. We are happy to read you enjoyed our luxurious property. We look forward to welcome you again on your next trip to Cancun!

8/10 Bagus

Sumit

Disukai: Kebersihan, kondisi & fasilitas properti
The property was nice but some of the facilities are old.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Sumit, Thank you for your feedback. We appreciate you highlighting areas for improvement. We're continuously working on enhancing our facilities to ensure a better experience for all our guests.

10/10 Sangat Bagus

Hanwool

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 24 Mei 2024
Dear Hanwool, Thank you for your rating. We look forward to welcome you again on your next trip to the Caribbean!

10/10 Sangat Bagus

Kiara

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good food excellent service a good experience for first time
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Kiara, Thank you for your kind words! We're delighted to hear you enjoyed the food and service. We hope to welcome you back for another great experience soon!

10/10 Sangat Bagus

Ricardo, Schertz

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fiesta Grand was really nice. Our room was very spacious clean and had a great balcony. The Dining options were excellent. Swimming pool was great and the beach was nice. The resort staff (dinning, outdoor activities, bars, house keeping, room service, and others) was very courteous, professional, and very helpful. They all addressed us with a big smile and treated us like we were very special to them and ensured all our needs were met. We had a great time. The only area I feel could use some improvement was the nightly entertainment. With the exception of our last night there, the entertainment was a bit dull. All in all, I loved our stay at the resort and I do plan to return.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Ricardo, Thank you for your detailed feedback! We're delighted to hear that you enjoyed your room, dining options, and the hospitality of our staff. We appreciate your comments about the nightly entertainment and will work on enhancing this aspect. We look forward to welcoming you back to Grand Fiesta Americana Coral Beach Cancun!

10/10 Sangat Bagus

Jose

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really loved how everything was at my reach for my family. Easy access to the beach from the pool area and really enjoyed the food and service from all of the workers. This was a very friendly hotel for families and loved the kids club and sports lounge.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Jose, Thank you for your kind words! We're delighted to hear that you and your family enjoyed the convenient beach access, our culinary offer, and friendly service. It's great to know the kids club and sports lounge were a hit. We hope to welcome you back soon!

10/10 Sangat Bagus

Navjot

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything’s so well and good
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Navjot, Thank you for your rating. We are happy to read you enjoyed your recent stay with us. We look forward to welcome you again on your next trip to the Caribbean!

10/10 Sangat Bagus

Luis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Luis, Thank you for your rating. We're thrilled to read you found your recent stay to be excellent. We look forward to welcome you again on your next trip to Cancun!

4/10 Buruk

Weiwen

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
A lot of amenities listed on the website were no longer available. The building looked old and outdated. Part of the building had no AC (out of service). Restaurants were short staffed so wait time for food was long. Terrible experience.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Comment from Hotel Management pada tanggal 21 Mei 2024
Dear Weiwen, Thank you for your feedback. We're sorry we didn't meet your expectations during your stay. We understand your concerns about the amenities, building condition, and restaurant wait times. We will address these issues with the correspondent departments to improve our guests' experience. We appreciate your comments and hope you'll consider giving us another chance in the future.